Trudy P Claspill Community Champion

You have a couple of choices. Choice #1 is to temporarily upgrade your subscription to the Standard plan. You can then edit the Permission scheme. Then downgrade your subscription back to the Free plan. Choice #2 is to review the available permission schemes to find one where the permissions are all granted as they…

Thank you for that screen image. Those are not the default settings. That permission scheme has been modified. Take a closer look at the image I provided. The permission needs to be allocated to "Application access (Any logged in user)" As it is currently set only users in the Administrator role and apps and Automation…

Hello @Ender P_ The CSAT comment is available in a property in the work item. You could copy it to a custom text field of your making through an automation rule You may find the information in my post here helpful…

Thank you for all that information. That is very helpful You are looking in the correct place for the Delete option. The last question I had in my previous posts was to share the information about who the Delete Issue permission has been allocated to.

Hello @Dxsolution_IT Welcome to the Atlassian community. Refer to: https://support.atlassian.com/subscriptions-and-billing/docs/manage-payment-methods/

Hello @Shyrin Ismailov Welcome to the Atlassian community. Can you provide a link to the video? It is probably outdated. There has been a terminology change. The term Projects has been replaced with Spaces.

Hello @Rowan B Does it have a value for the "status" attribute or the "parentCommentId" attribute?

No, not for customers outside of your domain. There is a change request about that to which you can add your vote: https://jira.atlassian.com/browse/JSDCLOUD-9042 What problem are you trying to solve by adding MFA for customers that are outside of your domain? Will requiring a one-time passcode (that they retrieve from…

Hello @Lauren Ernest Welcome to the Atlassian community. In Team-managed Software spaces Epics do not show as cards on the board, even when the Backlog feature is disabled. There is a change request about this to which you can add your vote: https://jira.atlassian.com/browse/JRACLOUD-85704

The app is free. You could ask you administrators if they will install it. https://marketplace.atlassian.com/apps/1235676/gadgets-for-confluence?hosting=datacenter&tab=overview

The documentation link I provided is for Confluence and Jira Data Center, not Cloud.

Hello @Jose Souza Are you using Atlassian Guard in your environment? Are the customers from domains that you have claimed or are they coming from other domains not owned by your company? If they are coming from other domains, have you looked at setting up an External User Security Policy?…

Hello @Ewan Arnolda Welcome to the Atlassian community. What version of the products are you using? I work mostly in Cloud, but I don't think it is possible to embed an entire Jira dashboard in Confluence. You can add some Jira Gadgets to Confluence pages to get some of the same data:…

Hello @Kyle Barker Welcome to the Atlassian community. In a Free subscription you cannot add people to roles in projects. Refer to https://support.atlassian.com/jira-cloud-administration/docs/what-is-the-free-jira-cloud-plan/ Can you review all the questions I asked in my previous responses and provide answers? Side note:…

Hello @Asier Vadillo I don't think that Jira Expressions can be used directly in Automation operations. However, you can use a IF-ELSE block to add multiple conditions with the "At least one condition matches" option. The Work Items Field Condition did not enable me to look at the non-rendered markup of the field. But I…

Hello @AkiraLiveTv What type of Space does this concern? Get that information by clicking on the ... button next to the space name in the panel on the left. At the bottom of the pop-up will be text that says something like "Service space Company-managed". The navigation to the templates depends on space type and whether it…

Hello @justinkwapich It is not possible to switch an existing space from Business to Software, nor between Team-managed and Company-managed. If you have data in your current space that you need in a different type of space then you have to create a new space of the correct type and Move the items from the original space to…

Hello @Magnus Ljungkrantz What version of Jira are you using? What version of the ScriptRunner plugin are you using? Can you share with us your code? What configuration options have you set in the Behaviour?

Hello @Dustin Blair As a community of user we can ask you questions to help debug the scenario and offer advice, but we don't have access to your instance. Have you reported this problem to the administrators of your Confluence instance? Can you provide a screen image of what you are seeing?

Hello @Michael Fehle Welcome to the Atlassian Community. What are the exact steps you are executing, and what is the full message that you are getting? Are you able to view the contents of the spaces you want to export? At the Confluence Space level there is an Export permission. If you have been granted that, and you have…

Hello @Ethan Andrew Welcome to the Atlassian community. This page provides troubleshooting steps for login issues related to MFA. Let us know it any of the actions there help resolve your issue. https://support.atlassian.com/atlassian-account/docs/login-issues-related-to-two-step-verification/

Hello Robert, There is a Feedback option under the Help menu within Jira that you can use to send that suggestion directly to Atlassian.

Hello @Patrick Vogt Did you already find these instructions? https://docs.gitlab.com/integration/jira/connect-app/ https://support.atlassian.com/jira-service-management-cloud/docs/integrate-with-gitlab/ I don't have a self-hosted Gitlab setup so I can't run through the instructions myself.

Hello @Todd Welcome to the Atlassian community. It is not supported to select multiple issues through the UI and then trigger an Automation rule manually to run against all the issues. Automation rules can run against multiple issues, but the issues must be selected by some step contained within the rule. If there is some…

Hello @flourish_x_yang The first thing to note is that you specified in your post tags that you are using the Jira Cloud product. Based on the icons in your image you are not using the Jira Cloud product. Instead you are using the Jira Server or Jira Data Center product. Functionality can vary based on the version of the…

Hello @justinkwapich I addition to noting that it is Team-managed or Company-managed it is important to note the other aspect of the space type. As shown in the image that is "Business space". For a Business space the options to configure the board are different than for a Software space. Business space boards do not have…

Hello @Summer Xiong Welcome to the Atlassian community. When was the last time you accessed the site? Atlassian has a documented policy about deactivating inactive free subscriptions. Before deactivation they send multiple emails warning about the deactivation. When the site is actually deactivated they send another email…

Hello @Pablo Nascimento do Rosario Welcome to the Atlassian community. What happens when you try to access that link? As a user community we don't have access to your system. We can't directly investigate your problem. We can offer advice if we know more about your situation. To get access to a Confluence page you need to…

Hello @Anderson Lupinacci Welcome to the Atlassian community. I don't have an answer about the blank page. I haven't encountered that problem before. If your company thinks the all the people who were Organization and Billing Admins are gone, complete the form at the following page to reach out to the Atlassian Billing…

Hello @flourish_x_yang As per the documentation: https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/ ...you can also enter an issue key or use a smart value. Just start typing the value into the field. Can you provide us with screen images showing your entire automation rules? Can you provide more…