Trudy P Claspill Community Champion

Hello @justinkwapich Welcome to the Atlassian community. What is the Type of the Space/project this concerns? Click the ... next to the Space name in the navigation panel on the left. The resulting popup will show the Space type at the bottom and will say something like "Software space Team-managed" The method to access…

@justinkwapich , Please review the new Question you created to find responses. https://community.atlassian.com/forums/Jira-questions/Can-t-find-quot-Board-settings-quot-in-quot-Team-Managed-quot-or/qaq-p/3167045 Adding to old posts is called "necroposting" and is discouraged in the Community Guidelines.…

Hello @justinkwapich Look for responses on the new, original Question you started here: https://community.atlassian.com/forums/Jira-questions/Can-t-find-quot-Board-settings-quot-in-quot-Team-Managed-quot-or/qaq-p/3167045

Hello @justinkwapich Welcome to the Atlassian community. I see that you started your own original Question. https://community.atlassian.com/forums/Jira-questions/Can-t-find-quot-Board-settings-quot-in-quot-Team-Managed-quot-or/qaq-p/3167045 That is the correct rather then adding to a post that is over a year old. 

Hello @Merav Avraham Welcome to the Atlassian community. Please provide more details about how you are using your token. Are you using custom code you created? If so, show us your code.

Hello @[deleted] Welcome to the Atlassian community. You can find a lot of free, on-demand training under the Learning link at the top of the Community pages. If you are new to the products I recommend that you start there to get overviews and dive into specific topics. This community is also a good place to get advice…

Hello @Kevin Yarborough_ DBA Welcome to the Atlassian community. Within Jira if you are on the "home" page then under the Help button (near your avatar in the upper right corner) there should be an option to provide feedback which will be sent to Atlassian. I can't speak to who might read that feedback. With regard to the…

Hello @Rajesh Kumar Welcome to the Atlassian community. When was the last time that you or anybody else accessed the content of that Confluence site? Atlassian has a published policy about deactivating inactive product subscriptions. The inactivity period is usually 120 consecutive days for Free subscriptions. They start…

Thanks @Bill Sheboy for pointing out the broken link. I have fixed it.

Hello @ahmed shaker Yes, you can. If you review the documentation and child pages I linked in my reply, you'll find this page https://support.atlassian.com/organization-administration/docs/copy-jira-data/ That page includes a section titled "Select the projects you want to copy".

The link I provided for contacting Licensing support is a different page than contacting Technical support. Customers on free subscriptions are not permitted to open support cases with the Technical support team. But they can open cases with the Licensing support team to find out about the state of their subscriptions.

Did you try to reactivate it following the instructions in the document link I provided? Since you don't care about getting the data back it would be fine to trial the steps in the section about starting a trial, if the steps for reactivating an inactive subscription didn't so the information described. The message you are…

It is unlikely that you can get your data back since it is well over 60 days since it was deactivated. Only Atlassian will be able to provide an authoritative answer.

Thanks @Darryl Lee ! Data Classification by itself doesn't block the export. You have to set up a Data Security policy to do that. For individual items that actually removes the Export options from the Actions menu. If you are exporting from search results, the Export option is still accessible, but for items where export…

Hello @Jeannot Langlois Welcome to the Atlassian community. When was the last time that you or anybody else accessed the content of that Confluence site? Atlassian has a published policy about deactivating inactive product subscriptions. The inactivity period is usually 120 consecutive days. They start sending emails to…

Hello @Tracie Mukai There is not an option to lock the Epics Panel to always be displayed, but the selection you make should persist. I did find a 2022 change request that seems to indicate that it doesn't persist for Team-managed spaces. The CR has been closed as Won't Fix. I did not test this out to see if it is still…

I found a change request about this: https://jira.atlassian.com/browse/ACCESS-2513

Hello @Prathipa R Welcome to the Atlassian community. We are a user community. We don't have any access to your environment and so cannot directly investigate your issue. We can advise you about the possible root cause if you answer a few questions. Or you can bypass getting our advice and report your issue to the…

That may have been possible in the past. If so, it didn't really make sense. Using the Share Issue option doesn't grant the specified users access to Jira, to the project/space containing the work item, or to the item itself. If you entered an email address rather than selecting a user known to Jira it is unlikely they…

I found a mention of an advanced setting that worked in Jira Server/Data Center, but the same setting does not work in Cloud. https://community.atlassian.com/forums/Jira-questions/jira-view-issue-links-sort-order-ignored/qaq-p/2494255

Adding a follow up on this because a question about ordering links came up recently here: https://community.atlassian.com/forums/Jira-questions/Manual-Ordering-of-Subtasks-and-Linked-related-Issues-in-Tickets/qaq-p/3166639 The KB no longer includes that note mentioned by @Mikael Sandberg , but it still doesn't appear to…

Hello @Furisama I think this change request covers your suggestion for the Linked Issues. https://jira.atlassian.com/browse/JRACLOUD-16281 The best way to get your suggestion directly to Atlassian is to open a support case (if your are a Jira Administrator) or use the Feedback option under the Help menu within Jira itself.

@Prachi Bolar No, the user is asking about moving items to the top/bottom of a sprint. What you have highlighted is moving items to the top or bottom of the backlog. move work list item to the top / bottom of the active sprint. 

Hello @Nikola Perisic In what way is the rule not doing what you want?

Thanks for clariifications on the dates. ;-) Have you been able to solve your problem with the responses provided by me and @Jack Brickey , or do you have additional questions? If your problem has been solved, please consider clicking on the Accept Answer buttons to mark your Question as Solved. That helps others searching…

Technically you could change the Inward and Outward Descriptions for the link type and then these links would appear correct after the import. But that would reverse the link relationship everywhere else the link type has already been used. So that is not a good idea. You could use an Automation Rule to create the link…

Hello @Gilbert Averia Welcome to the Atlassian community. I see that you created a new original Question for your topic. https://community.atlassian.com/forums/Jira-questions/Subcribers-email-not-being-received-Admin-email-can-be-received/qaq-p/3166261 That is the correct way to get community help with a current issue.…

Hello @Qusai Alattas Welcome to the Atlassian community. Are you an Organization Admin for the source site? If so you can use the Copy Data option. https://support.atlassian.com/organization-administration/docs/copy-product-data/ If you are not an Organization admin, then your option is to export data from the source…

Looking at the image you provided to @Tim W I suspect you are under the Improved Billing Experience. In that case as an Organization Admin you cannot give yourself Billing Admin permissions. Only another Billing Admin can give you those permissions.

So if you modified the elements in the second list that would affect the original project and the new project. You would need to examine the workflows for any customizations that named the source project explicitly. I don't think those would be automatically changed when the workflows are copied for creation of the new…