Trudy P Claspill Community Champion

API 文档中提供了示例。 如果您想使用筛选条件检索数据，可以使用此 API 端点的“GET”或“POST”方法。 https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-search/#api-rest-api-3-search-jql-get 您需要在 API 调用中提供身份验证信息。您可以在此处了解有关 API 调用基本身份验证的信息： https://developer.atlassian.com/cloud/jira/platform/basic-auth-for-rest-apis/ 您需要创建一个 API 令牌才能使用 API…

Hello @Phuong Diep Are you referring to the level of "support" received here in this user community where Atlassian product users are all volunteering their time trying to help other users? Or are you referring to the level of support provided by Atlassian themselves? The tags on your post indicate you are on an Enterprise…

If you want to extract issue data, also referred to as work item data, I recommend that you use the native API or the native export function. I suggested both of those options in my previous reply.

Hello @Anne Yates Welcome to the Atlassian community. When was the last time that you accessed Trello with that account? I ask because Atlassian has policies about inactive accounts (no activity for 90 days) and dormant accounts (no activity for 2 years). Do you have more than one account that can be used to access and…

Hello @[deleted] Welcome to the Atlassian community. I'm not clear that you are describing a problem within the scope of this user forum. This forum is about the Trello product from Atlassian, which is a task management application. You seem to be talking about a problem with a telephone/cellular service. Can you help us…

Helo @Abdul Basit Welcome to the Atlassian community. Are you working with Jira Cloud or Jira Data Center? What types of errors specifically are you getting? Can you share with us your Automation Rule, obscuring any confidential details? The more information you can share with us about the rule, the better we'll be able to…

Hello @Phuong Diep Does this relate to your other post? Atlassian CSM for Disney Account Are you an Organization Admin or one of the designated points of contact for your company with Atlassian? Have you reviewed internal communications your company has from Atlassian? There is often a Confluence space set up by Atlassian…

It isn't exactly intuitive that you need to click that when they haven't provided any actual help yet. 

Hello @Abhirami Vasudevan Welcome to the Atlassian community. If you go to My Learning... ...then click the Completed tab... ...you will find the list of your completed courses. If you click the vertical ... button on one and select Eport to PDF... ...that will download a completion certificate with the course name, your…

What did the message say would happen if you did not login? When was the last time you accessed Trello with that account, approximately? Was this an account you set up for yourself or was it set up for you by your employer? Were there any other users with admin access to your Trello boards? Disclaimer: I am not a member of…

Hello @anatoliybabayev Welcome to the Atlassian community. I found an answer to your question in this post, answered by an Atlassian team member in March 2025. https://community.atlassian.com/forums/Trello-questions/How-to-switch-from-annually-to-monthly-payments/qaq-p/2963858 Alternately you can contact the Atlassian…

Try to access the Access settings for the space to see to whom access has been granted in the destination Confluence instance: <yourBaseUrl>/wiki/spaces/<spaceKey>/settings/permissions/users Your post tags indicate you are using a Free subscription. Is the destination Confluence instance a Free subscription? You may need…

Hello @Anthony Barry <edited> Welcome to the Atlassian community. How did you generate the export for the Confluence space? Was the source instance another Cloud instance or a Server/Data Center instance? Check the permissions for the space on the source system. What groups/users were granted access to the space? Do those…

Thank you! Videos are so helpful. Have you tried clicking the Need more help? option that appears below the field and on the right?

I'm eager to learn about this... Is this not evidence that the endpoint supports a scoped API? https://developer.atlassian.com/cloud/jira/service-desk-ops/rest/v2/api-group-alerts/#api-v1-alerts-id-get

@Marc -Devoteam- Where did you find the information that the JSM Operations API doesn't support granular scopes?

Hello @Thierry Berset Welcome to the Atlassian community. Are you trying to connect to a Google workspace that you administer? If not, contact the administrators of the Google workspace. Perhaps they made a change to block the access as per: https://support.google.com/a/answer/7281227?hl=en

Hello @Lukas Kaupp Welcome to the Atlassian community. If you have not used that account to access Bitbucket for a very long time then your associated Bitbucket account may have been deleted due to inactivity, as described in this KB. https://support.atlassian.com/bitbucket-cloud/kb/we-couldnt-log-you-in-error-message/ As…

I found another post with a response from Atlassian Team Member that might be relevant to your situation: https://community.atlassian.com/forums/Bitbucket-questions/I-can-not-login-due-my-primary-email-no-longer-works/qaq-p/3168173 If the login is triggering a request for a verification which is sent to the email account…

Hello @Andrew Loheac Welcome to the Atlassian community. If you know the password and the password, are you not able to use that to login to Bitbucket Cloud? If you encounter an issue with that login, what is the issue you encounter? Why do you no longer have access to the email account? Was it a personal email account…

Hello @ST Welcome to the Atlassian community. As a user community we cannot access that information. But I have flagged your post to raise it to the attention of Atlassian Team Members. Somebody should respond within 2 business days. Can you confirm here whether this concerns Bitbucket Cloud or a self-hosted Bitbucket…

Hello @ssharma Welcome to the Atlassian community. Have you tried any of the following? * Clear your browser cache * A private browser window * A different browser app Are other users of your Confluence experiencing the same problem?

Hello @Joel Järvela Disclaimer: I have not worked with Rovo MCP server setups. Did you know there's a dedicated group for MCP server questions/discussions where you might get better help? Atlassian Rovo MCP Server Has your Organization defined any restrictions through IP Allowlist?

Hello @Scott Newman Welcome to the Atlassian community. Do you see the literal text "Unknown Site" in the upper left corner, or did you manipulate the image to show that instead of the actual site name? How exactly did you navigate to that screen? What app did you start in and what did you click each step of the way? How…

Disclaimer: I have not worked extensively with scoped API tokens nor JSM Operations. Have you tried with your own account with a API token scoped the same as the one you created for the Service account? Have you tried using a non-scoped API token with the service account? I'm trying to ascertain if the problem is related…

What API endpoint are you calling? Can you provide a link to the documentation for it?

Hello @Tomi Sofowora Have you granted the service account access to the OpsGenie product? Service accounts need to be granted access to the products where you want the service account to be able to take action. I don't have OpsGenie myself so I can't verify the steps necessary to accomplish this.

Hello @Diana Weldon Welcome to the Atlassian community. By "query number" do you mean the numeric ID assigned to a Saved filter? What information was provided to you? * a link to the filter * the name of the filter * the JQL for the filter 1. If you have a link to the filter does that link include at the end…

Prior to displaying that message what does the screen look like, and what do you click that results in that message displaying?

That is good news! Do you or your admin have additional questions on this topic? A couple of other ways that the HR issue could've been generated could be: * through a multiple-project scoped Automation Rule, which you would not see in the Automation list with your limited access. * through customization of the workflow *…