Trudy P Claspill Community Champion

Hello @Luisa Grams Some factors to consider in trying to estimate time savings between the data center products and the Cloud products: * How much time does your team spend maintaining the server for your data center instance including upgrading the OS, upgrading the database, and applying security patches? * How much time…

Hello @Asia Pinkas You can contact Atlassian Billing/Licensing support by completing and submitting the form here: https://www.atlassian.com/company/contact/purchasing-licensing#/ If you had signed up for a Standard or Premium subscription and payment for the subscription was not provided then you site could've been…

Hello @Ryan Duff Welcome to the Atlassian community. You can refer to this documentation for a guide on reactivating a deactivated subscription. https://support.atlassian.com/subscriptions-and-billing/docs/reactivate-a-subscription/ Alternately you can contact Atlassian Licensing support to get direct assistance by…

Hello @Daniil Adamovich Welcome to the Atlassian community. When was the subscription deactivated? Atlassian keeps the data from deactivated subscriptions for a limited period of time and then permanently deletes it. The maximum documented time for keeping the data is 60 days, but could be as short as 15 days depending on…

Hello @Velusamy_ Indhu Welcome to the Atlassian community. Did you create a scoped API token for the user? Does you user you have specified have permission to create the issue? Reviewing the example here I see problems in the data you are providing.…

Hello @prabha I provided the answer to that question already. You cannot get a free trial for the Standard or Premium subscriptions for an entire year. A free trial of a Standard subscription is 14 days. A free trial of a Premium subscription is 30 days. You can get a Free subscription, limited to 10 users and with reduced…

Hello @rohit_ambekar When asking for help with an automation rule we need to see the rule you have created in order to help you debug it. Please provide screen images showing the entire rule and the details of each step. The simple rule statement might be "When the Actual Completion Date is set, then calculate the…

I meant to type "transition", not "transmission". I suspect that the problem could be that without a Transition screen the Assignee field is not available from be changed during the transition. Using a separate action to change the Assigned is the appropriate work around.

Hello @rohit_ambekar Welcome to the Atlassian community. No, that is not possible. In a Plan in the Timeline view you can add the Actual date field to the Custom fields that are displayed, but you cannot show three dates on the bar.

Hello @CWM Welcome to the Atlassian community. What type of Space is the Space for the item that triggered the rule and for the Space of the item where you are trying to set the Assignee? Click the three dots button next to each Spaces name in the panel on the left and tell us the last two lines in the pop ups. Do you have…

Adding to this... When was the subscription deactivated? Data is held by Atlassian for a limited time after deactivation. It is possible that your data has been permanently deleted.

Have you tried accessing the above site from a private browser window? I wonder if in your current window your identity associated with the browser is being cached and used to try to connect to the ecosystem site. Are you able to access this site: https://developer.atlassian.com/support If so, do you see an avatar or a…

Hello @Mandy Houck Were you able to use the last information I provided to get any further along in diagnosing the problem? Were you able to get assistance from Atlassian in identifying a current admin for the system or getting another person set up as an admin?

Olá @Igor Souza , Você conseguiu resolver o seu problema com as informações que forneci? Se sim, por favor, clique no botão "Aceitar resposta" acima da minha resposta para marcar sua pergunta como resolvida. Se ainda precisar de ajuda, entre em contato conosco. ---- Hello, Were you able to resolve your issue with the…

Hello @Agnese Were you able to resolve your issue with the information provided by me or @Swathi Acharya ? Or do you still need assistance? If so, with what part of the process do you need help?

Hello @Jonah Johnson Were you able to contact Atlassian? Were you able to get your data?

Hello @Shayne Ward Were you able to resolve your issue? If so, what was the resolution?

Hello @prabha Were you able to get your subscriptions to Jira and Confluence started using the information I provided? If so, please consider clicking the Accept Answer button above my response. If you still have questions on this topic please let us know.

Hello @Lisa Thomas Did the information I provided help you address your requirement? Do you have additional questions on this topic?

Hello @Nicko Hoang Are you still experiencing this problem? Do you still need assistance?

Hi @Amanda Barber I'll take Jan. 9

I apologize for not replying sooner. You can find the documentation concerning Automation Rules functionality here: https://confluence.atlassian.com/automation103/jira-data-center-automation-1488594671.html I would suggest that as part of your import process you put the key of the parent Feature into another field. You may…

According the the Scriptrunner 9.x documentation Multi-select Insights fields are supported. https://docs.adaptavist.com/sr4js/9.x/features/behaviours/behaviours-supported-fields So, I would recommend that you contact Adaptavist support about this unusual behaviour that you are witnessing. It would be helpful to the…

Hello @Ramon Velasco Welcome to the Atlassian community. What deadline did you miss? By how much did you miss the deadline?

Thank you @Jimmy Seddon for the effort you put into these monthly round ups!

This year I helped a client up-level their collaboration by converting Jira DC Issues used to specify their physical Facilities to instead use Assets. They were linking thousands of other Jira issues to these Facility issues, ending up with many links that should never have been created and negatively impacting system…

The livestream video is over a year old now, but I still found it informative. I've used Automation in Jira/JSM for a few years now, but there has not been much call for Automation in Confluence. I see many opportunities for process improvement looking at the rule templates available in Confluence. I have to agree with a…

Hello @Djordje Stojanovic Welcome to the Atlassian community. Did you previously have access to the Ecosystem service desk? What happens if you access the Ecosystem service desk login page? https://ecosystem.atlassian.net/servicedesk/customer/user/login

Grandma go run over by a reindeer Merry Christmas in the NFL I heard these in the 80's during a time when we eschewed television and listened to the radio a lot. None of my friends knew those songs, but I thought they were hysterical.

May the new year be full of joy, gratitude, and success for all!