Trudy P Claspill Community Champion

Hello @Dorothy Callahan The short answer is you can't. Story Points will burn down only when the status is in the right most column. This is based on the concept that the burndown is tracking completed work. If the work in the columns to the right of Code Review is required for the tasks to be truly done, then it would not…

Hello @Ivan Andrieiev Please provide more information about what you are trying to do. Screen images would also be helpful.

Hello @Cynthia Is the project a Software, Service, or Business project? You say you have access via project settings. Can you explain what you mean by that? Exactly how are you getting to the project settings? If you are able to get to the project settings, are you able to click the Return To Project option and then see…

Olá @Leticia Pereira , Bem-vindo à comunidade. Sim, você pode atualizar problemas em massa dessa maneira usando a importação de CSV. O CSV deverá incluir a Chave do Problema e o Resumo de cada problema que você deseja atualizar.

@D S I noticed in the images in your original post that your Team Managed Kanban board has the Backlog option enabled. If you look at the Backlog screen you'll notice that there are two sections to the issue list. The lower section is labeled Backlog and the upper section is labeled Board. Only the issues in the upper…

Can you share the solution so that other community members can benefit from what you've learned?

Where you have used {{mediumDate}} you need to be specifying the field that contains the date you want to include. "mediumDate" is the format you want to apply to a date field. You have to tell it the date field to use. For example if the date field is named "term" you would use {{issue.term.mediumDate}} I am less familiar…

Hello @Brian Ward Whenever you want help debugging a rule you have created we need to see the details of your rule. We can guess at what might be wrong, but our guesses may be completely wrong without being able to review the actual rule details. My first question, without those details, is why are you using…

Hello @nicolas lembeye There is no native JQL functionality that will enable you to select child issues from multiple epics based on a filter other than the Epic Issue Key. Are you open to using third party apps that extend JQL functionality, or do you have any such apps already installed like Adaptavist Scriptrunner or…

Looking at the documentation, I understand it to mean that {{createdIssue}} (notice that is singular) access the last issue created in the rule before the point at which you are trying to use the smart value. There is a {{createdIssues}} (notice that is plural) that can be used to reference the list multiple issues created…

The OP said in the post that Original Estimate is the field they want for the rule.

My apologies. I see you have provided the information. I must be doing too much multi-tasking and not paying attention to details. Can you walk us through the process you are executing? I want to try to replicate your process. You start with a Story that has Subtasks. - Was the Story already a child issue of an Epic? Next…

You need to run the migration on a source system where the license is not expired. You can get a free 60-day trial license to install on your source system. Refer to https://support.atlassian.com/migration/docs/migrate-to-cloud-with-an-expired-server-license/

Hello @Craig.Wade Welcome to the community. The image that you provided does not show the entire screen. It looks like there is more to the dialog above the Summary field and below the Description field. Is the missing field in either of those locations?

Hello @[deleted] Can you tell us more about the use case? What problem are you trying to solve? An issue's position vertically in the column reflects its Ranking compared to other issues in the column. Why would you want to change the issue's rank when it is updated? There is no way currently to affect the Rank of an issue…

Hello Erik, You don't appear to have answered by question. I didn't ask about the hosting of your environment (i.e. Cloud). I asked about the type of your project; Company Managed or Team Managed. That information is displayed at the bottom of the navigation pane on the left when you view the project.

Do you have the latest version of the migration assistant installed? What is the version of Jira on the source system? Do you have a non-expired license on your source system? If you are working with a licensed version that is within the parameters of supported versions for the version of the Migration Assistant you are…

Olá @Lisiê Marques , Bem-vindo à comunidade. Você precisará incluir uma coluna para cada campo que deseja atualizar. Você também precisará incluir uma coluna que tenha a Chave do problema para o problema que deseja atualizar. Você também deve incluir uma coluna para o campo Resumo. Isso precisará conter o valor de Resumo…

Hello @khyaa Welcome to the community. Can you confirm that you are trying to apply this to a Company Managed project? The type of the project will show at the bottom of the navigation pane on the left when you are viewing the project. Is the field you want to check a built-in field or a custom field? Do you have any apps…

Hello @Paulina Mijal The Velocity Chart shows you the commitment at the moment the sprint is started, and the completed work at the moment the sprint ended. It is looking at all issues in the sprint at those two moments. Changing the scope of work after the sprint starts will not affect the Committed metric for the sprint.…

There is a downward pointing arrow to the right of each message. Click that to see if any additional information is available.

Team Managed projects have the concept of Restrict Transition which can be based on the value in a field. https://support.atlassian.com/jira-software-cloud/docs/available-workflow-rules-in-team-managed-projects/#Availableworkflowrulesinnextgenprojects-Restricttowhenanissueisaspecificvalue However, this operates like a…

Another alternative is to keep the information for all the "template" issues in a CSV form, and using the External System Import from CSV to create the issues in the new project. https://support.atlassian.com/jira-cloud-administration/docs/import-data-from-a-csv-file/

Hello @Amelia Giuliani How did you ascertain that you have a custom Category field associated with Team Managed projects? The fields that show in the Custom Fields screen that you are viewing are available only for Company Managed projects. Custom Fields created for Team Managed projects are project specific and not shown…

FWIW, there is a change request to add permissions options for restricting who can create different types of issues. https://jira.atlassian.com/browse/JRACLOUD-44557

Hello @Clay Nichols Answers in this post suggest a work around and third party app. It appears this is an intentional design by Atlassian as per this article.

Hello @Erik Sundberg Welcome to the community. Can you confirm whether you are working with issues from a Company Managed project or a Team Managed project? When you are viewing the project that contains the issues, at the bottom of the navigation pane on the left it will say Team Managed or Company Managed. The Epic Link…

Hello @candice.mackay Welcome to the community. Move the Condition for checking the parent issue Due Date and Editing that field to after the branch where you check the sub-tasks. Then the rule will run through updating the sub-tasks first, and then check if it needs to update the parent issue. Make sure that those two…

Hello @Bright Iroha This is one method. There may be others. You would need to grant your partner personnel access to your Site and your Jira product. You would need to add them to a group that has Browse Access permission in only the one project that contains the Epic. You would need to ensure that those people were not…

Hello @Federico Varchavsky I am still researching the built in functionality for sprint burndown charts. I'll reply back in a day or two after I've been able to see the impact of different choices in real time. In the interim I found this post that discusses burndowns from different points of view…