Trudy P Claspill Community Champion

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  • Hello @Sheryl.Patton-Dandridge Welcome to the community. Have you reviewed the information available here? https://support.atlassian.com/cloud-automation/docs/jira-smart-values-date-and-time/ What have you tried? What is the type of the field you want to update? If it is a date/time field then the "plus" function should do…
  • Glad I could help. If your question has been answered and your problem solved it would be great if you could mark the Answer as Accepted, to help other community users find posts that include working solutions.
  • Hello @Jochen Frieß Welcome to the community. There is not a native way to do that in Jira. Are you willing to purchase a third party app to get that functionality?
  • Hello @Nitzan Matalon Have you tried to build this automation rule yourself? Show us what you have so far. Tell us the part with which you are struggling. Do you want the Story to automatically change to Pending Build when the last Subtask is changed to Pending Build? Take a look at the pre-built rule that is available in…
  • Hello @Wills_Chou Welcome to the community. What problem are you trying to solve by specifying a date range that is in the future?
  • Hello @Michael Brunner Welcome to the community. But is it possible to have the "exact" same layout and functionalities for company-managed like in the team-managed project? The short answer is no. Atlassian developed the Company Managed project functionality first. The Team Managed project functionality is "relatively"…
  • Hello @NORBERTUS WUSANA It is not possible to place such limits directly on the date picker calendar. You would need to use other methods to apply that restriction. For example if the field can only be edited during a Status Transition, then you could add a Validator to the transition to prevent the transition if the data…
  • Hello @Anupriya A Welcome to the community. As you can see on the screen there is a button to allow you to upload a new issue type avatar image. However, each issue type must be assigned an avatar individually. There is no option for you to select one specific avatar and have it applied to all issue types. Also, end users…
  • Your Jira Administrator, Site administrator, or Organization administrator will need to open a support case with Atlassian Support to get your email unblocked if it is truly blocked. https://support.atlassian.com/contact/#/
  • Hello @Gaurav Chawla I have questions about what you mean when you say "story created on Epic post Planned dev start". Is "Planned dev start" a field in the Epic issue that records the planned dev start date? When you say "story created" would you want to compare the Creation Date of the story to the Planned Dev Start date…
  • Hello @Pauletoria Walz Welcome to the community. Are you working with Jira Server/Data Center or Jira Cloud? What do you mean by an "updated" backlog? Updated compared to what? Similarly what do you mean by "with updates" for a sprint? Jira has a variety of built in reports and Dashboard gadgets that you can use. You can…
  • Hello @Kieron Lanning and @Lélia Peuchamiel Welcome to the community. Are you working with a Team Managed project or a Company Managed project? Can you provide a screen image of what you currently see? I think you want the parent Epic for the Story to display somewhere in the red box. Unfortunately that is not possible.…
  • Hello @Sendil Kumar Custom fields can be created only by Jira Administrators. If you are only a Project Administrator you will need to work with your Jira Administrators to get what you want.
  • Hello @steph You appear to be viewing the In Progress gadget displayed on a Jira Dashboard. You can use the Filters > Advanced Issue Search screen to retrieve a list of issues based on the criteria of your choice. https://support.atlassian.com/jira-software-cloud/docs/search-for-issues-in-jira/ If you want to show that…
  • Hello @Allie Malenfant Welcome to the community. The list should let you select completed Epics, as per the documentation. https://support.atlassian.com/jira-software-cloud/docs/view-and-understand-the-epic-report/ The Epic Report shows a list of complete, incomplete, and unestimated issues in an epic. Are you sure the…
  • You can use the Permissions Helper to check if a specific user has enough permissions to perform a specific action for a specific issue. That can help you diagnose the problem. https://support.atlassian.com/jira-cloud-administration/docs/use-the-jira-admin-helper/
  • Hello @Anastasia Seidaridi Who is specified as the Actor for the rule? What do you mean by "not working" for other users? Is the rule triggered for other users? If it is triggered for other users, are you not getting the expected results? If it is triggered for other users, please go to the Audit Log and click the Show…
  • After checking the size of the Lookup Issues results set and finding it is not 0 you need to add a branch to loop through those results and clone the issues within the results. Use Branch / Related Issues / JQL . Execute the Clone action within that loop.
  • Hello @Yasmine This article discusses how to create and link a Confluence page to a Jira ticket via automation. https://community.atlassian.com/t5/Jira-Cloud-Admins-articles/Automating-the-creation-of-a-Confluence-page-linked-to-a-Jira/ba-p/1654271 (credit to @Esther Strom )
  • Hello @Orenthial Rowsey Welcome to the community. According to this document the only spaces one should see in the View All Spaces list are the ones you have permission to see. If you give the users of client A permission to see only one space, they should not see any other spaces in the list. Is that not the experience…
  • Hola @Jose Gregorio Mandique Chacin , Puede usar el Asistente de notificación para determinar qué condición está causando que el usuario reciba una notificación para un evento específico para un problema específico. https://support.atlassian.com/jira-cloud-administration/docs/use-the-jira-admin-helper/
  • Be advised that with a Company Managed project your project admins will not be able to customize the project workflow, issue types, or custom fields. All that has to be done by Jira admins. Here is a document about migrating between projects.…
  • Puede crear campos personalizados. Puede usar el campo Automatización para Jira para sumar valores en otros campos y poner los totales en sus campos personalizados. https://support.atlassian.com/jira-cloud-administration/docs/create-a-custom-field/…
  • (Part 3) Next we add the conditions to check that the event that triggered the rule was a link created between a Bug and a Story. And then check that the blocked issue has a value in the Epic Link field (which is where the issue key for the parent Epic is stored). If those three conditions pass, then the next step in the…
  • (Part 2) I like to use the Log action to print values to the Audit Log for the Rule so that I know what values the rule is working with. We want to confirm that the issue causing the Block is a Bug, and the issue being Blocked is a Story. Referencing the description of the trigger, the issue causing the block can be…
  • Ok, well, I encourage you to take a look at the documentation: https://support.atlassian.com/jira-software-cloud/docs/automate-your-jira-cloud-processes-and-workflows/ ...and maybe set up a test project where you can experiment with rules. There is a library of prebuilt rules that you can reference also. You picked a…
  • Hola @Giselle Somera , Bienvenido a la comunidad. Jira tiene una función integrada para eso llamada Seguimiento de tiempo. Un usuario puede usar la opción Log Work para ingresar la cantidad de tiempo dedicado a un problema. Pueden usar esta función varias veces para registrar varios períodos de tiempo dedicados a trabajar…
  • @Ian Vaughan It is not possible to automatically move an issue from the Backlog to the Board in a Team Managed Kanban project. Refer to https://jira.atlassian.com/browse/JSWCLOUD-21481 In a Team Managed project, an issue can be in any status and be either in the backlog or on the board, so status can't be used to specify…
  • Hello @Albert Cantero You could use a Lookup Issues action, and then check the number of results (size). If the "size" of the result set is 0 then the issue is not in an Active Sprint.
  • If this is a Business/Work Management project, this is a known issue documented here: https://jira.atlassian.com/browse/JWMCLOUD-180 Thanks to @Ste Wright for providing the issue link in this post.