Trudy P Claspill Community Champion

Hello @Alexa Stark Welcome to the community. Is this a Software, Service, or Business/Work Management project?

I have a rule that works for this, but I'd like to help you learn by helping you debug what you have.

Hello @louise.simmonds Can you show us the rule you have tried to build and tell us how it is not meeting your needs? Also, please show the Audit Log for the execution of the rule.

Hello @Gil Hilario If you want to trigger a rule when a new work log entry is created, use the Work Logged trigger. https://support.atlassian.com/cloud-automation/docs/jira-automation-triggers/#Work-logged

Are there reports, filters, dashboards, or workflow conditions/validators/post-functions that depend on that field? Are those being adjusted to no longer be dependent on the original field? If the old field is no longer needed, and you are absolutely sure about that, what I would choose to do is: 1. Copy the data for that…

"If the value in your LogTime field is what you expect it to be" I am referring to the LogTime value that you print in your rule Audit Log using the Log action.

@Tom Lister The test question answer evaluation is outdated. Previously it was not possible to have separate workflows per issue type in Team Managed projects. Now it is.

You're welcome. If you problem has been solved it would be great if you mark the Answer as Accepted so that other community users can find the posts that provide working solutions.

The project itself can't be changed from Team Managed to Company Managed. You would need to create a new Company Managed project and move the issues from the Team Managed project to the Company Managed project. This can be problematic if you have Custom Fields in you Team Managed project. For more information refer to this…

I suspect you are trying to add Components to a Team Managed project. Team Managed projects don't support the Components feature yet. https://jira.atlassian.com/browse/JSWCLOUD-17601

Hello @Darryl Moore Welcome to the community. I have a couple of questions. Looking at the bottom of that navigation pane in your image, does it say the project is Team Managed or Company Managed? Looking at the top if the navigation pane, below the project name does it say "Software", "Service", or nothing?

If you work with both types of projects you may need to modify the default access for both. For example, often Company Managed projects use Permission Schemes that grant Browse Projects access to Any Logged In User. If you don't want the user to see any Company Managed projects, you may need to modify the Permissions…

That is not possible. That is built-in functionality in Jira that is not customizable. It will display the Summary data for the Epic specified as the parent of the issue. Only one Epic can be specified as the parent for a given issue. In Company Managed projects it is possible to configure your board to display up to 3…

No, you cannot. Also, it appears you are viewing a Team Managed project. With such projects it is not currently possible to add other fields to display on the cards.

Hello @Trena Norcia You could use the Automation For Jira feature to create a rule that would sum up the values in subtasks and assign that value to a field in the parent issue. Take a look at this post: https://community.atlassian.com/t5/Automation-questions/Original-Estimate-on-parent-issue/qaq-p/1854214

Hello @deepak verma You cannot do that. An issue can have only one parent Epic that is recognized by Jira as the parent Epic. You can use the generic Link Issue function to link an issue to multiple Epics, but Jira will not recognize those additional Epics as "parents" of the issue. What problem are you trying to solve by…

Hello @Krishna Raghavarapu Can you please provide more information? Are you trying to prevent users from logging work if an issue is not assigned to a Sprint? Does it matter if the Sprint is a currently Active sprint, Planned sprint, or previously completed sprint? What problem are you trying to solve with this change?

Hello @Julijus Rapnikas Welcome to the community. This has been asked and answered a few times. Refer to this post. https://community.atlassian.com/t5/Jira-Software-questions/How-do-I-change-starting-issues-number-I-have-Jira-Software/qaq-p/1997949

@Nic Brough -Adaptavist- I found this post while answering the same question for another user. I want to point out that that there is an alternate method. Create a CSV import file with this information: Issue Key,Type,Summary <projectKey>-<desired number minus 1>,<some valid issue type>,<some summary text> For example, if…

Hello @Maca Mir Do you have Company Managed project, Team Managed projects, or both in your Jira instance? Which type of project do you want to make visible to the user? Visibility of Company Managed projects is managed through the Browse Project permission in the Permission Schemes assigned to the project. You would need…

Hello @Trena Norcia No, that is not currently an available feature. You can vote/comment on the change request here: https://jira.atlassian.com/browse/JRACLOUD-71098

In your rule add a Log action to print the value of the LogTime field. Add another rule to print the value you are trying to assign to the Date Started field. Add those before the Log Work Action. Show us the Audit Log for an execution of the rule after those changes. The same rule seems to be working fine for me.

Hello @Rob Crick There doesn't appear to be a native solution for this. Do you have or are you open to using a third party app to get this? Is this something you will need to do repeatedly? Do you have a large number of parent issues in the hierarchy to check?

Hello @Mouna Hammoudi Where did you find documentation that told you this was a valid API endpoint? Please provide a link to that documentation. I see you have posted several questions in the communities. Some you have tagged as Jira Server and others as Jira Cloud. This one is tagged as Jira Cloud. Can you please confirm…

Hello @Laurence Alam Welcome to the community. What information specifically are you looking to get? You can create a Saved Filter to retrieve a list of issues https://support.atlassian.com/jira-software-cloud/docs/save-your-search-as-a-filter/ You can change the output to List View and select the columns/fields you want…

Hello @Sompol_V _PAO_ You have posted your question in a Jira user community. The "contact us" in the message is referring you to contact Atlassian Support. I believe only Jira Admins and Site Admins are allowed to submit support tickets, so you may need to escalate internally to your local administrators to get a support…

An answer on this post talks about how to get the information from the REST API. https://community.atlassian.com/t5/Jira-questions/Is-there-a-way-to-find-all-the-project-leads-in-jira-server/qaq-p/715219 This post has answers that talk about getting a list of projects with the Project Lead using a database query.…

Hello @Johann Kuldmäe I have tried this with both Company Managed and Team Managed Software project boards, and am not encountering the same issue. Using Chrome as my browser if I copy the URL field at the top of the screen, open another tab, and paste what I copied, then I get the entire URL including the part that…

Hello @Scott Federman That does not appear to be available at this time, but there is a change request you can vote/commend on here: https://jira.atlassian.com/browse/JRACLOUD-42309

Hello @Jason Weddell Welcome to the community. In your rule add a JQL to your Schedule trigger to get the issue that you want to clone. Make sure you uncheck the "Only include issues that have changed..." box. Then use the Clone Current Issue action to clone it.