Trudy P Claspill Community Champion

Hello @Lalith Motay Does the parent Task already exist in Jira or are you trying to create that at the same time you are creating the subtasks? If you want to import subtasks to an existing Task you need to specify the Issue Key for the target Task in the import data for each subtask. Let us say you have a Task with key…

Oh, nuts! I misread your post. I was giving you a query to get the child issues. So sorry about that! You need the epicsOf function to get the Epics based on a filter of child stories. issueFunction in epicsOf("project=<yourProject> and statusCategory!=Done and issuetype in (Bug, "User Story")") and status in (Done,…

Hello @Malte Redmann I suspect that when the project creation process is getting the "default" permission scheme to use in creating a new project, it is using the Permission Scheme with ID=0. I don't think you can make another permission scheme be used as the default. I have not been able to test this out because I have…

The query already does that with part 3 mentioned in my previous reply. If that is not the result you are seeing, please show us your query and an example of an issue that is in the results that you don't want in your results.

Does this affect all Company Managed projects? Were you or other users able to create issue links in Company Managed projects at some point in the past? What does the Permissions Helper tell you? Could you try using the Where Is My Field option to search for the Linked Issues field? I ask this because I found in this post…

Hello @Antoine LE BOUT Welcome to the community. No, that is not an option available for the built in Burndown Chart. The guideline only provides a simple average of points per day based on the Total Points and Total Days in the sprint. You may need to look at other capacity planning or roadmapping features if you want a…

Hello @Andrew W Matthews Welcome to the community. Are you able to access https://admin.atlassian.com ? Click on Billing in the menu across the top. Click on Manage Subscription next to one of the Products listed on the billing screen. You should then have Bill Details, Bill History, and other options shown on the left.…

Hello @Christoph Schaub Welcome to the community. Let's first clarify what type of project you're using. Is it Company Managed or Team Managed? This will usually be stated near the bottom of the navigation pane on the left. Is it a Software, Service, or Business/Work Management project? This will usually be stated at the…

Hello @April_Delay My hierarchy has two levels above Epic. I have been able to create new issues at both levels and drag other existing issues to be children of the newly created issues without saving changes that have been made in the plan. Have you had other users try, or tried in a different browser?

Hello @Phoebe Ellis Rees Welcome to the community. Can you provide a screen image of what you see? I wonder if you are on the wrong screen. To get to the right screen you need to click here when viewing your roadmap.

@Flávio Henrique Licorio Leiva Can other users of your Jira system link issues? Is issue linking enabled at the system level? To check that 1. Click the gear icon near your avatar. 2. Choose Issues 3. In the new navigation pane choose Issue Linking At the top of the screen it will say if issue linking is on or off.

Why are you trying to search for issues based on the setting of a field value during a future date range? Since that date range is in the future it is illogical to search based on it.

I have not found anything that will provide what you want specifically for mentioned users. The only Out of Office related app I could find was this one: https://marketplace.atlassian.com/apps/1218305/out-of-office-absence-automation-for-issue-assignment-jira?tab=overview&hosting=cloud

I understand now. I see we can upload an avatar for an issue type, but that avatar is available to select only for the issue type where it is uploaded. It is not available to select for other issue types. I have not found any posts or Atlassian issues on this specific topic so far. I would recommend that you have your Jira…

Hello @Rabih Gerges Welcome to the community. What problem are you trying to solve with this? Under what conditions would you expect the message to display?

It looks like there is a change request for that: https://jira.atlassian.com/browse/JRACLOUD-9201 I'm still looking to see if here is an alternate method. One way I can think of would be to add a custom field that could be set to indicate an issue is overdue, and use Automation to set it and clear it.

Hello @Chad R Brown Are you referring to the Jira Project entity (a container for Jira issues) or using the term Project in another way? How are you tracking the due date of a project? The Jira Project entity does not natively support having start/end/due date information.

Hello @Ben Butler There is no native Jira JQL functionality for selecting issues based on the dates of sprints to which they were assigned. Are you open to paying for a third party app to get that information?

Hello @Jose Antonio Quesada Welcome to the community. Use the "issuelinkType" criteria issuelinktype="is blocked by" issuelinktype="blocks"

Hello @KristinaH This could be done with an Automation Rule. https://support.atlassian.com/jira-software-cloud/docs/automate-your-jira-cloud-processes-and-workflows/ Do you have only one ticket with a Dept Priority=1 and one ticket with a Dept Priority=2 at a time (per Department)? If you updated the Dept Priority=2 to =1,…

Glad I could help. If you problem has been solved it would be great if you would mark the Answer as Accepted. That helps other community users find the posts with working solutions.

Not the right answer. Misread original post. This gets child issues based on a filter for Epics. Poster asked for Epics based on filter for child issues. That answer is supplied later in this Answer thread. Hello @Gregory Kremer You can do that using the ScriptRunner Enhanced Search option under the Apps menu. This is the…

Hello @Mark Menssen This is a user community. If you want to ensure your feedback gets to the Atlassian team I recommend you use the Feedback or Contact Support option available within the application. Note only Jira, Site, and Organization admins can open a support ticket. If you aren't an admin the Contact Support link…

For a Team Managed project you cannot add the Epic field to the issue and add an issue to an Epic by editing the field. Here are some ways you can add an already created issue to an Epic. 1. Click the Add Epic link in the issue breadcrumbs. 2. When viewing the issue on a Board, click the ... and select Add Parent. 3. If…

Hello @Julie Sgroi There is not a built in notification for sending email on specific issue transitions. You could use a Workflow Post Function to send the email for that specific transition. Or you could use an Automation Rule to send the notification on that specific transition.

Hello @Kito Bradford Welcome to the community. What type of projects are the ones that do not show up? Are they Team Managed projects or Company Managed projects? If so, be advised that Team Managed project will not show in that list. To create a new board for Team Managed projects you have to create a Saved Filter for the…

Hello @Ben Marsh Welcome to the community. What displays in the Backlog and Active Sprints screens for a Scrum board is first governed by the filter used for the board. By default newly created issues that are within the scope of that filter will be added to the Backlog. They need to be manually added to sprints, and the…

Hello @Arlene.Amaya I don't believe you can use Advanced Roadmaps to automatically assign issues to Sprints. As per this document, Auto Schedule will not change the Sprint value for issues. https://support.atlassian.com/jira-software-cloud/docs/auto-schedule-issues-on-your-advanced-roadmaps-timeline/ Auto-schedule for…

Hello @Arlene.Amaya Jira does not support adding an issue hierarchy level between Epic and the "standard" issues level. Subtasks can't be added to sprints independently of their parent because they are not considered separate from their parents. The parent issue is the level at which sprint planning and velocity is…

Hello @steph Please show us what you used in Advanced Issue Search. A screen image would be helpful. Access Advanced Issue Search. Enter criteria for the issues you want to view. You can find more information about how to search for issues here:…