Trudy P Claspill Community Champion

Hello @Özge Özgenç Jira is trying to be helpful by providing you suggested issue types. You could select on of those and click Add to create it, or you can create an entirely new issue type. You just need to click on the Create issue type button. That will give you the option to create a new issue type and specify a new…

Verifique el esquema de permisos para este proyecto y muéstrenos la información para los permisos de edición de problemas. Aquí hay un ejemplo: ¿Tiene alguna propiedad de flujo de trabajo configurada para los estados que limitaría el acceso para editar el problema cuando está en ese estado? Para determinar que iría a la…

Based on the above you would need to manually be reordering your list so that the release you want selected is at the bottom of the list. If the release are predefined, and if within the rule you can parse the available data about when the transition occurs to pull information that would be found in the Release/Version…

Hello @LouiseJ Rivet If you manually try to create a Transat Reco type of issue in the COOP project, do you see these fields in the dialog? Media WEB- Start Date/Time Coop Partner Campaign Start Date Linked Issues If they are not displayed, check Show Fields and make sure all the fields are displayed. If the fields still…

If you are asking this question about a Service Management project, do you want to restrict the access of Customer users or internal licensed users?

See my response on your other post: https://community.atlassian.com/t5/Jira-Service-Management/In-the-Jira-Service-portal-i-am-able-to-see-3-projects-but-i/qaq-p/2223690

Hello @Sreenadh The following article and post discuss this topic. https://confluence.atlassian.com/cloudkb/how-to-restrict-customers-access-to-specific-projects-only-in-jira-service-desk-cloud-815566896.html…

Hello @kate reeder Jira does not natively allow you to compare two fields within an issue and use that directly as criteria in a filter. Jira also does not natively have a function you can use in filters to identify issues added to a sprint after it starts. If you are open to third party apps, there are several that extend…

Hello @Cornelius Dufft Welcome to the community. The Bulk Change feature is not able to do what you want. However, you could do this with an Automation Rule. Are you familiar with the Automation feature? https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/ Automation Rules are limited in how many…

Hello @Mohamed Saad Taha Are you using Jira Server or Jira Data Center? What version of the product are you using? Exactly what do you mean by "disable"? Do you mean you don't want anybody to be able to see the issues in the project? If you want to prevent people from seeing the issues in the project, or just prevent them…

Hello @Maktumhusain Taseeladar When you are in List view on the Search screen you can customize which fields display. You need to make changes to that customization.

Hello @Danuphol Jongariyakul It appears to me that you have a Filter applied to the board, which is limiting the issues that are being displayed. For instance when you use the Assigned to Me filter, a little symbol displays on the avatar of the assigned user. I see that symbol in the screen image you supplied. Disable all…

Hello @Ahsan Nazir Welcome to the community. The problem is identified in the message. The license for the GTJ app has expired. You need to renew it in order to use the app.

Hello @Mihaela Tache That is not currently possible. There is a change request which you can vote/comment on here: https://jira.atlassian.com/browse/JRACLOUD-41489 Here is another post on this same topic where some of the responses suggest third party apps to use an an alternative for creating Release Notes:…

Hello @Bas_ That is not a default function in Jira. If you are adding issues using the "Add a child issue" option they should not also be showing up as Linked Issue. Check if an Automation Rule might be causing that. Look at the details of both the Epic and the one of the child issues. Click on the Automation / Rule…

Hello @Rohit Ranjan We are users of our own Jira instances. We don't have permission to access the instance in your link. Can you provide screen images instead?

Hello @[deleted] Welcome to the community. Do you know which board the gadget is referencing? Can you navigate directly to that board? As the message indicates, the board has either been deleted or your permissions to see it have been removed. If the board has been deleted, there is no way to recover it. Deleting things in…

Verifique si tiene un campo personalizado llamado "Prioridad". Hay un campo de sistema llamado "Prioridad", pero es posible que alguien haya agregado un campo personalizado con el mismo nombre. Vaya a la página Campos personalizados para su instancia de Jira:…

Hello @Apsara Dissanayake What is the error that you get?

Hello, Which threaded comment app are you using, specifically? There are multiple available. https://marketplace.atlassian.com/search?product=jira&query=threaded%20comments Have you contacted vendor support for that specific app to see if they can help?

Hello, and welcome to the Atlassian Community! Are you using Jira Server or Data Center? Which version of the product are you using? It may be possible to accomplish what you want using the Automation for Jira app to set the field after the issue is created. There are other third party apps that might help with this by…

En los detalles de la regla, ¿qué se especifica para el actor de la regla? ¿Puede editar el campo Prioridad directamente cuando está viendo el problema? ¿La imagen de los detalles del problema corresponde al problema que activó la regla: GTI-722? Si no es así, muéstranos una imagen de ese problema. ¿Puedes cambiar la…

Hello @Vamsi Kandala No, I don't know. I have not used the app. The information is probably in the documentation for the app, though.

I have not used Jira for monitoring allocation of people to work. There are tools that support capacity planning that could help you. If you have the Premium plan for Jira, the Advanced Roadmaps feature includes some capacity planning features. Alternately you can look in the Atlassian Marketplace for third party apps that…

If you disable the script post function does the field get set correctly?

I don't believe that there is native functionality to meet your needs. Are you open to adding a third party app to your environment? There are several third party apps that extend JQL capabilities and/or provide methods to build custom reports. I don't know one that would meet your specific need, but it may be possible.…

You would need to limit the use of the default access group for granting permissions in Jira to match what you want to give to the external users. You would need to set up additional group(s) to use to grant permissions to everything else and assign your internal users to those groups. How you manage that would depend on…

Hello @Sebastian Somi Welcome to the Atlassian community! Are you working with Jira Server or Jira Data Center? Which version of the product are you using? How are the QA persons specified in your projects? Are they assigned to a specific Project Role? If so, is that same Project Role used in all projects? And, is only one…

Hello @Mike Vitale I don't work with Advanced Roadmaps, but based on the documentation it seems like you could use the Autoschedule feature for this, if you have set subsequent phase Tasks to be dependent on predecessor phase tasks, and you have estimated the effort on all Tasks.…

Hello @Prabhu Chilukuri That app is a browser extension, not an app you manage within Jira Cloud. Refer to the installation instructions provided by the vendor of the app in the Atlassian Marketplace. https://marketplace.atlassian.com/apps/1224559/duplicate-issues-popup-jira-cloud-free?hosting=cloud&tab=installation