Trudy P Claspill Community Champion

Привет @masanalieva , Добро пожаловать в сообщество. Чтобы стать сертифицированным администратором Jira, вам необходимо сдать сертификационные экзамены. Atlassian предлагает онлайн-курсы для самостоятельного обучения по адресу https://university.atlassian.com/student/catalog Здесь представлен обзор вариантов сертификации:…

Hello @Yugender J_ Welcome to the Atlassian community! I believe this is already a documented change request. You can add your vote and comment to it here: https://jira.atlassian.com/browse/JRACLOUD-70073

Hello @Vix JIRA Welcome to the Atlassian Community! Thank you for documenting this solution. I would like to point out that the solution you propose requires the Adaptavist ScriptRunner app. The solution is not based on native Jira JQL functions which are documented here. The answers that @Nic Brough -Adaptavist- and I…

I recommend that you look at these resources concerning app development for Data Center editions: https://developer.atlassian.com/platform/marketplace/guidelines-for-data-center-app-development/ https://developer.atlassian.com/server/confluence/confluence-data-center-plugin-validator/

I am not experiencing that problem in my Jira Cloud environment. Are you working with a Company Managed or Team Managed Service project? Do you have any Automation Rules that make changes to the issues in the project? You can click on the Automations field to see if any Automation Rules have run against a given issue…

On the Rule Details page what is the setting for Actor? Does that Actor have Browse Projects permission for the SDP project?

Hello @Beatrice Cudd From where did you get the idea that time.livestamp or time.timestamp were fields that could be used in JQL? If you don't have third party apps that extend the JQL capabilities, then refer to this page and its related pages for information on fields and functions available in the native Advanced…

{{issue}} always refers to the current issue within a branch when you are in a branch. Since you used a branch to access the parent issue, {{issue}} refers to that parent issue. If you want to access data from the trigger issue, use {{triggerIssue}} {{triggerIssue.fields.summary}}

Hello @Frank Yes, it makes a difference if you are using software vs. business project types. Which type are you using? Not all custom field types are available for card customization in a Business project. I have not yet found a document that provide a definition for what is and is not available. You can't change the…

Hola @Choquevillca Morales Lorena , Muéstrenos la regla completa y los detalles de la acción de edición en la que intenta configurar este campo. ¿El proyecto de destino que contiene el problema es un proyecto administrado por el equipo o un proyecto administrado por la empresa? Esta información aparece en la parte inferior…

Hello @VINAY KUMAR Welcome to the Atlassian community! Is this for a Team Managed project or a Company Managed project? Is it for a Software, Service, or Business/Work Management project? Please show us the definition of the role. Please show us how you have added that role to have permission in the target project.

Hello @Tina Leszkiewicz If the automation rule is ultimately going to be run against a Company Managed project, then you need to get a "test" Company Managed project to develop the rule against. Even if you get a rule working against a Team Managed project, that doesn't mean the same rule will work against a Company…

Hello @Corrine Davidson Welcome to the community. Have you used the Permissions Helper to double check that you have permissions to Transition Issues? Have you double checked the Conditions of those transition paths to make sure there is no Condition that is failing to be met? Are you using Jira Server or Jira Data Center?…

I don't have my environment set up to use the Development integration, so I'm not able to test that out to find a solution.

You could consider using a Quick Filter to temporarily hide the other items from view, but be able to see them when you are getting ready to Complete the sprint.

Hello @Hemal Jivani Is this for a Team Managed project or a Company Managed project? The following is true for a Company Managed project. I have not thoroughly tested it for a Team Managed project. For issues and their subtasks to be considered "complete" when a sprint is completed, those issues and subtasks all have to be…

Ah, yes. If the issue was in another status that did set the Resolution at some point, and it is allowed to transition back to statuses that are not considered "resolved", then each of the transitions to an "unresolved" status also needs to include a Post Function to clear the Resolution field.

Hello @dongbeom.kim Welcome to the community. It appears that you are trying to display Swimlanes for your board, and using a board for a Company Managed Software project. Is that correct? If so, you should be able to change the Swimlanes setting to Epics. If that does not address your question, please provide more…

Hello @Christina Foster Welcome to the community. Are you working with a Company Managed project or a Team Managed project? Are you working with a Software, Service, or Business/Work Management project? If you are working with a Company Managed Software project, the setting to open in sidebar vs. dialog should be available…

Hello @Vijay Patil Welcome to the community. Are you working with Jira Cloud or Jira Server/Data Center? Are you talking about the Allowlist configuration described here? https://confluence.atlassian.com/adminjiraserver/configuring-the-allowlist-1014667309.html Can you provide more context for "need global permissions to…

@SD Is the following post a more detailed version of the question in this post? https://community.atlassian.com/t5/Jira-questions/How-build-successful-trigger-in-jira-automation-rule-use-build/qaq-p/2222309 Are you asking about how the "Build Successful" Automation Rule trigger works?

Please show us the details of the Automation Rule and the details of an Audit Log from the execution of the rule.

Hello @Ana Sofía Viveros Have you tried the "Contact Support" link to reach out to support for this issue?

Hello @LouiseJ Rivet Welcome to the community. Whenever you have a question about an Automation Rule, please show use the entire rule, and also show us the details of the audit log for the execution of the rule. Also, explain exactly what is not working. Is the new issue getting created, but no link set? Is the new issue…

Hello @Talha Shah Is your project a Team Managed project or a Company Managed project? I am assuming when you say your hierarchy starts at Project that you mean a Jira Project, not an issue type that you have named Project. For a Company Managed project this filter should work: project=<yourProject> and issueType=Bug and…

Glad to be of some help. Just curious, did you trying a "project not in..." filter? I'm just wondering if that would work. I know "project in..." would work because that is explicitly declaring which projects are in scope. I'm not sure if "project not in..." would work because it is implicitly declaring the in scope…

Hola @Ester Cerveró , ¿Está trabajando con una junta para un proyecto administrado por la empresa o un proyecto administrado por el equipo? Dirá cuál es en la parte inferior del panel de navegación a la izquierda. El orden predeterminado para un tablero Scrum es RANGO. Para un tablero para un proyecto administrado por el…

Hello @Alex What is your criteria for determining a project should be in the top 5? What exactly do you mean by "tickets are escalated to my project"? What does that process involve?

Can you show us the Post functions for the "Change HERE Workstream" transition?

Do you have only one unreleased Version at a time, or do you have multiple unreleased Versions defined? If you have only one unreleased Version at a time then you can set the Fix Version to "next unreleased version". If you have multiple unreleased Versions, using "next unreleased version" will pick the one at the bottom…