Trudy P Claspill Community Champion

Try this smart smart value {{issue.<your custom field name>.accountId}}

Is this a Team Managed project or a Company Managed project? That information is shown at the bottom of the navigation panel on the left. Is this a Software, Service, or Business/Work Management project? If it is one of the first two, you will see that called out at the top of the navigation panel on the left, just below…

Hello Anna, Is this the error message you get after changing the smart value to {{issue.<your custom field name>}} ? If you have not made that change, please make that change and try again.

Your question concerning filtering for issues linked to Epics by methods other than being a child of the Epic has diverged from the original topic of your post, which has been answered. To ensure that your new question gets attention from the community, please start a new Question thread about it.

Yes, you can select issues under specific Epics using this: "Epic Link" in (<comma separated list of Epic issue keys>) You have to provide an explicit list of the Epic issue keys in this case. There are third party products that would give you the ability to select child issues based on a filter being applied to Epics,…

Hello @Daniel Porter Do you have only the Jira Service Management product on your site, or do you also have the Jira Software product? An option I'm thinking of for ordering the issues more precisely involves using an agile board (i.e. Kanban) to order the issues. This sets a Rank value for the issues which can be used in…

Hello @Sucharitha Revanuru If you want the field to be blank then you need to not put any value in the field where you have specified {{now.jiraDate}}. Another way to clear a field during a change of Status is to modify the Workflow Transition for that status change, and add a Post Function for Clear field value.…

In the Create Issue screen when you try to create an Epic for the same destination product do you see the Epic Name field in that dialog? Your post is marked to indicate you are a Site Administrator. Can you try accessing the import function by clicking on the Gear icon near your avatar, then selecting System, then…

@Gioele Lai I am just another user of the products. I don't have information about Atlassian's product plans. There is a Cloud Roadmap page that you might want to review. https://www.atlassian.com/roadmap/cloud?

Hello @ayush gupta Regarding your question about purchasing a license and testing the product, you can try the product for free for 30 days. That information is on the page for which I gave you a link. https://www.atlassian.com/software/jira/pricing?tab=data-center Can I try Jira Software Data Center for free? Of course!…

The fact that the Resolution field is not set is a documented issue here: https://jira.atlassian.com/browse/JWMCLOUD-180

I don't think that is true. I don't believe JWM projects set the Resolutions automatically. In my experience with my Free instance, when I create Work Management project (Team or Company) and just use the available templates with no change, neither the Resolution nor the Resolved fields are set when issue move to "done"…

I wonder if this will end up being related to this issue? https://jira.atlassian.com.rproxy.goskope.com/browse/CONFCLOUD-74727

Hello @Matt Cabral Welcome to the Atlassian community! There is not a native JQL function to search for issues based on the number of comments they have. There are third party apps that would give you that capability if you are open to them. Alternately, you could add a custom field for counting comments as they are added,…

Where are you not getting the output you expect? Where in your code do you have debug code to validate throughout that you have the data you expect and various points?

Hello Luis, For clarity, please note this is a user community and I am just another user of the product. Most of the people who answer questions here are users of the product, not employees of Atlassian or developers of the product. I don't believe it is possible to embed the Jira application within your own web site. A…

The challenge is that you want issues with Labels of "ab" or "bc" but that will also retrieve issues that have either one of those labels in combination with any number of other labels. If you ONLY ever put one value in the Labels field, then you could use an ORDER BY clause to order your list of lables as you wish: ORDER…

Hello @Felipe Felix Braga Welcome to the community! I haven't yet figured out how to solve this for issues in past sprints, but I have an idea that might work going forward. This requires at least one Automation Rule, and either a second Automation Rule or an update to the workflow. My solution is for you to have a custom…

In ScriptRunner for Jira DC, parentsOf is for getting parents of subtasks. https://docs.adaptavist.com/sr4js/latest/features/jql-functions/included-jql-functions/sub-tasks#id-.Subtasksv6.36.0-parents To get parents of items from Epics upwards you need to use portfolioParentsOf…

@Nic Brough -Adaptavist- There is no board configuration screen in a Business/Work Management projects, whether then are Team Managed or Company Managed, unless I'm missing something.

How did you determine that 10000 is the correct ID for the Epic Link field? You can find the field ID by going to the Settings > Issues > Custom Fields screen. Search for the field. Click on the ... to the right of the field. Hover over one of the options in the context menu. The URL for the option will show at the bottom…

hello @Mouses Stamboulian That error is not due to a change made by Atlassian. The error message indicates that the Enterprise Squad field must be filled in when creating the issue, for the issue type you are creating in the project where you are creating it. That requirement may have been set in the Field Configuration,…

Hello @PJB Welcome to the Atlassian community! Are Team names assigned to the issues at all levels of the hierarchy? Are Components assigned to the issues at all levels in the hierarchy?

Hello @KE Are you wanting to display the issues as a list or are you trying to display issues counts?

Hello @Luis Fernando Ortega Galarza Welcome to the Atlassian community! That is not a simple question to answer. There are many ways to provide integration between Jira Cloud and other applications. What is your definition of integrating the Jira application "into your web platform"? Jira Cloud is a Software as a Service…

Hola @Astrid Fienco , ¡Bienvenido a la comunidad de Atlassian! ¿Está utilizando Jira Cloud o Jira Server/Data Center? Si su URL se parece a esta, entonces está utilizando Jira Cloud. De lo contrario, está utilizando Jira Server o Jira Data Center. https://something.atlassian.net ¿Eres administrador del sistema Jira?…

Hola @capitalhumano , ¡Bienvenido a la comunidad de Atlassian! Sí, esto es posible. El gadget puede hacer referencia a un solo proyecto o puede hacer referencia a un filtro guardado. Puede crear un filtro guardado que recupere los problemas que desea contar en varios proyectos para el asignado y luego hacer que el gadget…

Hello @Mireille Do you also want the child issues of that Epic? To get all the issues from TESCO and only the one Epic (and none of its child issues) from the SRMP project this is the query you need: project = TESCO or (project = SRMP AND issue = SRMP-1) ORDER BY Rank ASC If you also want the child issues of SRMP-1, and…

To find out if Issue Security is applied you can look at the Project Settings, select the Summary page, and look for a section labeled Issue Security Scheme. Looking at the error message I think, though, that the problem is the Linked Issues field is not on the Create Issue screen used for the Emailed Request type issue in…

Hello @Emerson Moreira Welcome to the Atlassian community! Please show us what you have constructed so far for the rule, and point out the part where you're having a problem. If you have not built anything yet, please try after reviewing the documentation for Automation for Jira. Link to documentation for Jira Cloud:…