Trudy P Claspill Community Champion

Hello @Svenja Diester Welcome to the Atlassian community! Can you confirm the type of the destination project? Is it Team Managed or Company Managed? Do you have access to create Epics directly in that project through the Create Issue screen? How are you accessing the import function? Are you accessing it from the Advanced…

Hello @Douglas Oliveira Based on the screen image, the project is a Work Management project. A defect has been introduced where the Epic Link field does not display in cards since the new Group By feature was implemented. You can watch the bug here: https://jira.atlassian.com/browse/JWMCLOUD-395

Hello @venkatesh bojja Welcome to the Atlassian community! What steps are you executing to try to change the color?

Hello @Mimi Peters I'm using a Free version so I can't directly test Issue Security. However, in my research I came across the documentation for adding votes via the REST API. According to that to add a vote to a secured issue requires the voter to have the Browse Projects permission in the project, and be assigned to the…

Hola @Griselda Barrera , ¿Está utilizando Jira Server/Data Center o está utilizando Jira Cloud? Si su URL se parece a la siguiente, entonces está utilizando Jira Cloud. De lo contrario, está utilizando Jira Server o Jira Data Center. https://something.atlassian.net Creo que está utilizando Jira Cloud porque mencionó…

Hello @Anna Linnebacher Welcome to the Atlassian community! In what way exactly does the rule fail? Is the rule getting triggered at all? What is shown in the Audit Log for the rule execution? Within a rule to reference a field in the issue using a smart value you need to tell the process which issue to get the field from.…

Hello @Renaldo Salido Welcome to the Atlassian community! This article details the capabilities with regard to restricting issue visibility in Team Managed projects. https://community.atlassian.com/t5/Jira-articles/Announcement-Control-access-to-your-issues-on-next-gen-using/ba-p/1430115 Currently Issue Restrictions in…

Hello @Garden16_ Are you working with a Kanban board or a Scrum board? With a Kanban board, the Backlog is configured to display issues based on their status. With a Scrum board the Backlog displays all issues that are not currently assigned to an Active Sprint or a Planned Sprint, regardless of Status.

Hello @Any Russenberger The default schemes are determined based on the project Template that you select. During creation of the project you can opt to Share the configuration of an existing product. That would cause the new project to use the same Permission, Issue, Field, Notification, Screens, and Workflows schemes as…

Hello @Jacob Pines I really think the issue is with the third party app that has provided the commentedOn keyword. You need to figure out which app that is, and contact their support team directly about this.

@Goran Acimovic Welcome to the Atlassian community! As documented here you cannot modify project permissions when you are using the Free plan. You cannot configure permissions to limit a users visibility to projects. What is the Free Jira Cloud plan? Permissions, roles, and issue-level security Project permissions, roles,…

Hello @Sucharitha Revanuru First, in the Edit Issue action you need to choose the field you want to set. In that case you need to specify your Actual End field. In my example I have chosen the my field named "Custom Date Picker". After check-marking the field, click somewhere outside of the Available Fields list to make…

Hello @Gioele Lai Notice that you are viewing a Team Managed project in one screen and a Company Managed project in the other, based on what appears at the bottom of the navigation panel on the left. Not all the reports available for Company Managed projects have been made available in Team Managed projects yet.

@Катаев Артем Нет работы вокруг. Существует открытый запрос на изменение для добавления функциональности. Вы можете прокомментировать и проголосовать за запрос на изменение здесь: https://jira.atlassian.com/browse/JRACLOUD-45639 --- There is no work around. There is an open change request to add functionality. You can…

If your question has been answered, please consider marking the Answer(s) as Accepted to help other users find the posts with working solutions.

If you assign the Component value to each relevant child issue, then when you use the Component filter the child issues will also display. I don't believe there is another way. You could use the Automation for Jira feature to automatically copy the Component value from the Epic to its child issues. The availability of that…

You should be able to get the value of the field with {{triggerIssue.<name of field>}} i.e. {{triggerIssue.Story points}} Use the Log action to print out to the Rule audit log what is returned by the various smart values you tried. If the value is not an exact match for one of the display values or id of the options for…

Hello @Fabio Santos The Move Issue permission is not required to convert an issue to a subtask. There is a change request to add a permission option for conversion of issues to subtasks and subtasks to issues. You can vote on it here: https://jira.atlassian.com/browse/JRACLOUD-77335 I think the only way to prevent…

This is a puzzler. I created the same rule as your first one to clone an issue between two Service projects, including setting the link during the clone, and it worked. Side note: you don't need to copy the Description or Assignee fields. Those are handled automatically by the Clone operation. Are you using Issue Security…

Hello @Sofia Grunspan What happened when you tried? You can move a group of subtasks all to one parent using the Bulk Change > Move operation

Hello @Simranjit Singh Welcome to the Atlassian Community! Are you working with a Team Managed project or a Company Managed project? That information can be found at the bottom of the navigation panel on the left. If you are working with a Team Managed project you will be able to see the individual subtasks only if you set…

To learn more about the Extended Project Admin feature I recommend this course from the Atlassian University Extended Project Admin in Jira Data Center If you need help understanding how to manage permissions in general I recommend this course: Managing Permissions in Jira Data Center 

Hello @Daniel Porter Welcome to the Atlassian community! Which screen are you viewing? If you are looking at a Queue (as an agent) the filter backing that queue can be changed to modify how the issues are ordered. Click on the ... in the upper right about the issue list for that queue and select Edit Queue. That will take…

I don't have an answer for you yet, but I see a very similar questions has been asked elsewhere. You might want to Watch this question in case an answer gets posted there. https://community.atlassian.com/t5/Jira-Service-Management/Customers-disappearing-after-being-added-to-a-project/qaq-p/2251912

Hello @Robb Robins According to this post the Resolved date can be changed through a CSV import. I haven't actually tried that. If you set the Resolution field through the UI that will automatically change the Resolved date to the same date as when the Resolution field is set. There is also a change request about being…

Hello @alex.webber What happens when you try?

Hello @Kamaldeep On the first page of the import wizard make sure that the CSV Delimiter specified matches what you actually use in the file, whether that is a comma or some other mark.

Hello @Sebastian Scholz Welcome to the Atlassian community! For users to show up in the Assignee field they need to have the Assignable User permission in the project, for Company Managed projects. Refer to this document for more information.…

Hello @Jahyen Chung Welcome to the Atlassian community! Are you working with Jira Cloud or Jira Server/Data Center? If your URL is similar to this you are using Jira Cloud: something.atlassian.net In Jira Cloud there is a project architecture called Team Managed projects. That architecture does not support quite all the…

Hello @ayush gupta Welcome to the Atlassian community! Yes, you can self-host Jira Data Center in your intranet. Refer to this page for pricing information.