Trudy P Claspill Community Champion

Also what version of Jira are you using?

Hello @Mateusz Janus Please provide screen images showing the rule you have so far, and images for the details of each step.

Hello @Mateusz Janus If you review the documentation for JMWE: https://appfire.atlassian.net/wiki/spaces/JMWE/overview ...and look specifically at the Workflow Extensions > Workflow Validators section https://appfire.atlassian.net/wiki/spaces/JMWE/pages/462127423/Workflow+Validators ...you will find the Related Issues…

Hello @Raghava Nani Welcome to the Atlassian community. I have found this change request related to sorting Statuses in Jira Data Center. https://jira.atlassian.com/browse/JRASERVER-67549 You may want to add your vote to it. Beyond that I think you will have to consider either exporting the data and generate your report in…

Thank you for that additional information. Because of your integration with Harvest that opens another avenue through which the data could've been affected. If the Work Log entries existed in Jira their creation and removal should be visible through the History tab on individual work items. While it is possible for a user…

Hello @Sara Chieco What type of project/space does this concern? Get that by clicking on the ... next to the Space name in the navigation panel on the left, and tell us what the last two lines in the pop up say. It will be something like: Software space Company-managed What are you using to log time against items? Are you…

what's wrong with my space? I don't understand what's happening. Atlassian reserves the right to deactivate Free subscriptions for app when the users do not interact with the content for an extended period of time. That is stated in their documentation. Since you did not access your Confluence content for an extended…

Hello @Aftab Alam Welcome to the Atlassian community. Creating an account in this community is not connected to being able to obtain employment. This is a community for discussing ideas and problems related to the Confluence product from Atlassian. Do you have a question about that product?

Hello @Suria Kirtnhi Chandran - In your other post you showed us this mapping of statuses to columns: Any item assigned a status that is not in the column farthest to the right will be considered "incomplete". In the image you showed in this current post you have issues in the sprint that are in the In QA, In Progress, and…

Hello @Ben Redford Welcome to the Atlassian community. What type of Spaces does this concern? Click the ... next to the Space names in the navigation panel on the left. Tell us what the last two lines in the pop-up say. It will be something like: Software space Company-managed For a user to be able to access board data…

Did you try changing the Field to "Request Type" to see if that gives you the option you need in the Condition? In a Company Managed Service space each work item will have a Work Item Type and optionally a Request Type. Each Request Type is associated with a Work Item Type. Multiple Request Types can be associated to a…

Thank you for the additional information. In the Condition try changing the Field to "Request Type" to see if that gives you the option you need. What type of Space does this concern? Click on the ... next to the Space name in the navigation panel on the left. Tell us what the last two lines in the pop-up say. I will be…

Hello @Abilash When do you want that to occur? Should it occur as soon as the item is created? What should happen if there is already another person specified as the Assignee? What should happen if an existing item's work type is changed to "onboard tickets"? Should the Assignee be changed? Have you tried to create the…

Hello @Pinar Özbaltan Welcome to the Atlassian community. For the affected Space go to Space Settings > Channels & Self Service > Email. There you will find a list of the email address(es) through which emails may be received to create items in that Space. Click the View Logs link for each one and review the logs for…

I want to give some appreciation to Community Manager @PJ Zaiac for all they do to add joy to our Community!

Take a look at this post: https://community.atlassian.com/forums/Jira-Service-Management/Copy-Attachments-to-JSM-Customer-portal-How-to-copy-attachments/qaq-p/2678347 whith refers to this KB article that discusses how to do this:…

Hello @Iryna Lienska Do you have a REST API interface for your LLM that you can use to send it the work item information? Automation rules include an action for sending web requests that works for such APIs. You can also read the response for such requests and then use additional actions to create the Confluence page and…

Hello @Amed Moreno What happens when you run this rule? What is the trigger for this rule?

Have you tried using the Page Restrictions option to check the user's access to the page? Has the user tried logging in to the home page for Confluence? https://pettail.atlassian.net/wiki Has the user tried the same steps in a private browser window? What error occurs when the user tries to request access?

Hello @Nadia Tabassum Welcome to the Atlassian community. Atlassian provides periodic product demos with live Q&A sessions. You can sign up for those here: https://www.atlassian.com/demos They also have recorded demos that you can access from that same page. Note that here we are a user community, where Atlassian product…

Hello @Albert Gonzalez Muñoz Welcome to the Atlassian community. When was your site deactivated? I have seen documentation that the retention period can be as short as 15 days or as long as 60 days. If it has been more than 60 days then it is unlikely the data can be recovered. To find out if the data is recoverable and…

Hello @ckopanon When sharing the log please click on all the ">" characters to the right of the message to expand/show all the details related to each of those sections. Additionally, the Log action you added was not quite what I meant. My intention was to have the field printed for each item found by the Lookup Work…

I love the forum content provided by @Bill Sheboy . He provides thoughtful answers and articles particularly in the area of Automation for Jura

Hello @정주영 Welcome to the Atlassian community. Is the user trying to access a specific space or page in Confluence when the error occurs? For whatever page they are trying to access, have you tried using the Page Restrictions option to check the user's access to the page? Has the user tried logging in to the home page for…

Hello @Joshua Stokes There is no built-in report for this. If you are not open to third party apps then you would need to gather the information through use of the REST API. Here is a link to a response from 2025 suggesting such a solution.…

Hello @Jean Nguyen You need to reopen the sprint to add an issue to it. Why are you needing to add an item to a completed sprint? If the item was worked on during the sprint why wasn't it added to the sprint while the sprint was active?

Hello @BDCS Welcome to the Atlassian community. The tags on your post include "data center" and "jira-cloud" and "jira-align". Which product does this actually concern?

Hello @Joshua Stokes Are you open to using third party apps? There might be apps available in the Atlassian Marketplace that you could consider. https://marketplace.atlassian.com When you say you want to get a list of users "assigned" to projects, what does that mean to you? User access to projects is based on multiple…

Hello @Michellehdr Welcome to the Atlassian community. Windows operating systems often require a reboot to complete the system update after uninstalling software.

Well, depending on what you want the REST API is not the only option. If work item data is wanted there is an Export option from m the Filters > Search Work Items screen. You can create a filter to retrieve work items and then export the results in a few formats like CSV and HTML.