Trudy P Claspill Community Champion

Hello @David Does this affect other Team Managed project Kanban boards for you? Are any other users experiencing the same problem?

Can you provide a screen image of the workflow used for subtasks? Can you provide a screen image of the Validator details for the specified transition?

I have not worked out the details, but my thought is to use multiple Lookup Issue actions to look up groups of subtasks and compare the counts for the returned lists. Something like this: 1. Lookup all the subtasks of the issue. This tells you the total number of subtasks. 2. Lookup all the Done subtasks of the issue. 3.…

I have not seen that Networked Help Desk information before. All my previous experience and understanding of the working of the Jira products is that the synchronization of issues between two separately hosted Jira products requires the use of an app to configure and manage that synchronization. There are a variety of apps…

Either of your ideas is possible. I responded on your other post with some information about synchronizing information between two Jira instances.

Hello @Sebastian Pechhold This post already has an Accepted Answer. Please start a new Question for your request for assistance, as it appears you need some guidance on understanding the Duplicate link type as well as the automation around modifying linked issues. <edit> I see now that you did already create a new…

Thank you for providing the additional detail. I had not correctly understood your use case. You're right, my last suggestion isn't correct for getting an issue created for each value in the field that is not one of the previous values. I'll have to think on this a bit more.

I see that you are using a For Each Smart Value, and I have just realized this is likely related to another post from you that I answered previously. https://community.atlassian.com/t5/Jira-Software-questions/Automation-for-JIRA-Create-multiple-stories-based-on-values-of-a/qaq-p/2292036 Since you are using a smart value…

If the custom field is a selection list field then I advise you to use an Issue Fields condition rather than a Compare Two Values conditions. You can then use the "is not one of" to specify multiple values that you want to ensure are not present.

Hello Roby, There is not a native report capable of doing that. Are you open to using a third party app to achieve this? How do you determine that a person is involved with the project? Do you mean the person is assigned a Role in the project? Or the person is the Reporter for an issue in the project? Or the person is an…

Hello @Chinu JQL retrieves issues, not worklogs. What you are getting are issues that includes a worklog within the date range you specified. How are you viewing the total time in these results? If you are showing the Time Spent field, that will show total time spent for the issue. It doesn't not calculate Time Spent for…

Hello @Shad You said you "enabled the backlog". For Scrum boards, where Sprints can be created, the Backlog is enabled by default. You don't have to take any additional steps to enable it. In contrast for a Kanban board you do have the option to enable or disable the Backlog view. However, Sprints don't apply to Kanban and…

Hello @Garret Zhang The version you have will not work. At the first point where a condition is not met, processing for the current issue in the loop will stop and the loop will proceed with the next issue. Currently Automation doesn't support using IF/ELSE inside a Branch, which is exactly what you need to do. I advised…

Hello @Roby Gunawan Baskoro Can you provide more details about what exactly you would need the report to contain? A mock up of the report with sample data would be helpful.

There are not native gadgets that will do that. You could look at third party apps to see if they provide gadgets that would do that. https://marketplace.atlassian.com I also found this post that has an answer on it that proposes a solution. I did not test the solution to see if it works.…

Hello @Samip Saraiya Welcome to the Atlassian community! In the future please start a new Question post rather than adding to a post that is over a year old. If this roadmap is associated with a Scrum board, the bars for task will be displayed as the the duration of the sprints to which they are assigned, not based on the…

Hello @Valerie Blondel Are these custom fields all Number type fields? For Number type fields this works for me {{#=}}{{issue.<display name for field>}} + {{issue.<display name for field>}}{{/}} I did not put quotes around the field names. I did not use the .value attribute. Have you tried replacing the display name of the…

Can you provide an image of the board showing the sub-tasks in the group labled "issues without epics"? Have you set the Swimlanes on this board to be Epics? I found a few other posts on this same topic:…

Hello @Ivan Andrieiev Only the issues in the column farthest to the right on your scrum board are considered "complete" when closing a Sprint. It does not matter what the actual Status value is. The Status values for all items you want to be considered "complete" need to be mapped to the right-most column as @Fabio…

Hello @Bella Pikovsky Did a Jira Administrator change the Issue Hierarchy configuration? When doing that there is a warning that parent links will be broken if the change is saved.

Hello @Ajay _view26_ There is one provided by Atlassian. https://www.atlassian.com/software/jira/service-management/mobile-app https://www.atlassian.com/software/jira/mobile-app

Looking at the Audit Log screen you posted, it shows that you made a change to the Rule at 11:53:34 and since then the rule had not been triggered. Is the rule enabled? Have you made a change to the "Rollout Instructions" field in an issue in the Project this rule runs against? That type of change is required to trigger…

I can't speak to your claim that a custom field you created became locked. That is not something that Jira is designed to do. I would need to see evidence that it was a field you created and that it was locked. Additionally, exactly what steps did you take to try to make it required?

Hello @Istvan Fay Is this related to your other post at https://community.atlassian.com/t5/Jira-Work-Management-Questions/Giving-links-to-Jira-tickets-from-another-Jira/qaq-p/2292919 The answers to the same questions I asked there are needed here. With Jira Service Management projects it is possible to limit a person's…

Hello @Istvan Fay Welcome to the Atlassian community! For Company A and Company B: - What is the hosting type for their Jira instances? Are they self-hosted (Jira Server/Data Center) or Jira Cloud hosted? - In what type of project are the tickets being created for each company? Are the tickets in Jira Software projects or…

I am not aware of any such app available for Jira Cloud, but I freely admit I do not know all the apps that are available. Have you tried searching the Atlassian Marketplace?

Hello @Ron Engels The lozenges at the top that show point counts in the gray, blue, and green bubbles are reflecting point counts based on the Status Category for each issue Status. The gray bubble will reflect point counts for all issues in Statuses that are gray (part of the "To Do" status category). The blue bubble will…

The Collapsible Dashboard Sidebar app does not have a version that is compatible with Jira Cloud.

Hello @Jouni Riimala It is generally a very bad idea to unlock a locked field. They are usually locked for a very good reason. Could you please explain to us the problem you are trying to solve, where you think you need to unlock a field to solve it?

Hello @Ryan Wilcox Welcome to the Atlassian community! Have you tried to construct this rule? If so, show us what you have so far. Otherwise, here is the basic structure: TRIGGER: When sprint started FOR EACH: Branch Rule / Related Issues / Issues in the sprint IF: Issue Fields Condition Status equals Backlog THEN: Action:…