Trudy P Claspill Community Champion

Hello @Homayun Bayani Welcome to the Atlassian community! With the Standard plan for Jira a Roadmap will show you the Epics and their child stories for only one project. If you want to see Epics and child issues for multiple projects, you will have to upgrade to the Premium plan for access to Advanced Roadmaps, or use a…

Hello @NAYANA When a third party app that is supported for both self-hosted and Cloud products provides some sort of migration support, you will see a label like this on the Atlassian Marketplace listing for their app that is compatible with self-hosted. And there will be a link under Resources for the Cloud Migration…

Hello @Shawn McKay Welcome to the Atlassian community! In Team Managed projects, all the Custom Filters you define will show up under one drop down list. There is no option currently to group custom filters into separate drop downs. Can you provide more information about how this does not support your functional needs? Is…

Hello @Francois Carrier Welcome to the Atlassian community! Add this to your filter: and issueFunction not in linkedIssuesOf("status!=done", "blocks")

This post was duplicated on March 8 and another answer provided: https://community.atlassian.com/t5/Jira-Software-questions/Smart-value-in-automation-missing-parameter-s-for-operator-u/qaq-p/2293131

This is a duplicate of another post with another answer here: https://community.atlassian.com/t5/Jira-Software-questions/Jira-Automation-error-in-rule/qaq-p/2291496

@Hitesh There is no Columns button in the top right corner for Backlog screens on Agile boards (Scrum and Kanban) for Software projects for either Team managed or Company Managed projects. Can you provide a screen image of the screen you are referencing?

Hello @Shashwini Nair Welcome to the Atlassian community! It may be a timing issue in that the rule is executing before the database is fully updated. Try adding a Re-fetch action after the trigger and before the Send Email action. If that doesn't solve the issue, please show us the complete automation rule and the details…

Interesting topic @Jimmy Seddon Speaking as an introvert that has learned to act like an extrovert, and a person that relies heavily on visual input to feel a sense of engagement with other people... I work in a fully remote job doing consultation with clients in addition to company meetings. Company policy is "cameras…

Hello @Luis Dominguez Thank you for that image. It appears to me that in your JQL statement you have inserted a period between "Epic" and "Link" in the smart value. {{triggerIssue.Epic.Link}} That needs to be a space rather than a period. {{triggerIssue.Epic Link}} That is the field name for the Epic Link field. When you…

Please also post back here what you learn from Atlassian Support, so that other users who find this post can learn from your experience.

Yes, as written this would remove the value in the field when the issue does not have a parent, because you have no condition to ensure that the created issue has a parent. In that case, the step to Edit the issue is still executed, but no value can be found for the smart value you specified. That is not recognized as an…

Hello @Yatish Madhav I encourage you to check if that is already a Suggestion in the Atlassian backlog, and to create a new Suggestion if it is not. https://jira.atlassian.com/secure/Dashboard.jspa

That is not correct @Frederico Frederico . It is also used to open cases for self-hosted products. You need to click on the Data Center/Server option when selecting your product. After doing that and selecting your product you will then have to provide the SEN for the product.

Which features of ALM do you use? Are you needing to migrate test information (test cases and/or test execution results)? Are you needing to migrate issue tracking? Are you planning to use native Jira functionality, or will you add a third party application that adds functionality for test management? One option for you to…

Hello @Robert Hagemann Welcome to the Atlassian community! Take a look at this article for finding smart values for different fields: https://support.atlassian.com/cloud-automation/docs/find-the-smart-value-for-a-field/

Is your Jira application integrated with any third party applications that could cause changes in your Jira data? I am running out of ideas other than a user manually removing the link.

Hello @Nat Schwartzenberger Welcome to the Atlassian community! Regarding: Secondly, my Done epics are not appearing when I filter by Done Status under the Issues tab. Can you provide a screen image that shows us the filter you are using? You said you are using the Done status and the Epics are not appearing. Based on the…

Hello @Anupama Budumooru Please provide some screen images to illustrate the problem. Show us the configuration for Statuses mapped to Columns on your board. Show us an example issue that is appearing in the backlog that you think should not be in the backlog. Show us a closed sprint that is appearing in the backlog that…

That rule does not look at all like the rule example I provided. It appears to have no relation to your post, which is asking about automation to copy a field value from one child issue to another. The rule image you posted appears to be trying to change the Status of an issue, not copy a field value.

Have you examined the history of the related issues in the ISRR project that were linked to this issue? In the Details area of the issue if you click on Rule Executions you will see the history of Automation Rules run against the issue. Do you see there any history of Automation Rules running about about the same time the…

Hello @Anupama Budumooru Welcome to the Atlassian Community! Do you mean that closed issues are coming back, or do you really mean that closed sprints are coming back? A scrum board will consider an issue "closed" only if the Status value of the issue is mapped to the farthest right column of the Scrum board. Has there…

Hello @David Scherer Can you show us the rule you have constructed so far, and tell us which part you are struggling with? Do you customers come from a known set of domains, or might a new customer come in from an unexpected domain?

Hello @Lisa Mills Welcome to the Atlassian community! There are a variety of ways to categorize issues. You can use Components and Labels to add "tags" to issues. Each of these fields can hold multiple "tag" values. You could have a custom field that is a checkbox to indicate that the issue is an "email" issue. You could…

Hello @Rose Campbell There are a variety of ways a link could be deleted. * A user could delete it. * An Automation Rule execution could delete it. * A workflow Post Function could delete it. * A Listener could delete it. * Something accessing the REST API could have executed a command to delete it. Regarding #2, when an…

You can create Application Links between Atlassian products even if they are different Cloud sites. It is easiest to do if you have one person who has one account that is an Administrator for both instances. Otherwise another users who is an Administrator for the app on the other site has to make the reciprocal link.…

Hello @Becky Stafford Welcome to the Atlassian community. Are you asking about using a single instance of a Jira macro in Confluence to display issues from multiple Jira instance, or one instance of a Jira macro for each Jira instance?

You're welcome!

So, TAST6-783 is the subtask that triggered the rule. TAST6-771 the parent of the subtask . The second entry in the log indicates that it is successful in getting past the "If Sub-tasks match" component; all sub-tasks of TAST6-771 are in the status of "Dev Task Completed". The third entry in the log indicates that is is…

The "size" attribute is a single value which happens to tell you there are multiple values in the parent object "ImpactedSystem". So the branch is working "correctly" - there is only one value for "size" to be used in the branch. Instead you need to be using {{issue.ImpactedSystem}} in the Smart Value field.