Trudy P Claspill Community Champion

Hello @Shashwini Nair Is this for a Team Managed project or for a Company Managed project? That information is available at the bottom of the navigation panel on the left when you view the project. Do the images of the steps in your Automation Rule show us the complete rule? If not please provide images to show the…

There currently is no way to trigger a rule based on the conversion of an issue to a subtask or vice versa. I have found these issues related to the topic: https://jira.atlassian.com/browse/JSWCLOUD-22432 https://jira.atlassian.com/browse/JRACLOUD-70640 Nor have I found a way to detect that such a conversion has occurred…

Hello @Laura Rodriguez Welcome to the Atlassian community! Have you tried to create this rule? Can you show us what you have so far and tell us where you are having trouble?

Hello @Robert Kirkman This is the Edit Action for copying Components from the parent Epic to the newly created child story. If you want to overwrite any Components that might have been added to the child issue during its creation, then uncheck the box pointed at by the red arrow.

Hello @Georgi Nikolov Can you provide a screen image of the details of the condition (IF: all match)? I suspect that the problem is the third element of that condition but I would like to see the details.

@Fuji Something that you might investigate is what you can do with creating a board from a saved filter, before you consider changing the project type. With Team Managed projects a board is created for you automatically and you can't change the underlying filter of the board (which also controls the sort order of the…

Did you try using the search options in the Atlassian Marketplace to find what you need? Click on the Atlassian Marketplace graphic in the upper left corner to go to the home page. Then enter your search criteria.

I have not found the answer to your specific question, but an alternative is to restrict the ability to create Automations to only Jira Administrators. https://confluence.atlassian.com/automation070/permissions-for-project-automation-1014664488.html You could create a special user group for your Service project admins so…

Hello @JIM_PROVO Your criteria doesn't seem to have anything that would be specific to a sprint. Can you provide an example of an issue from a past sprint that is not being included?

Hello Phil, When I mention the Issue Details view, I am referring to what you see when you view an issue. You may have clicked on the issue card in an agile board and gotten a pop-up showing the details of the issue... Or you might get a condensed view of the issue in the sidebar... You may have clicked on the key for an…

What do you mean by "free licences"? In Atlassian Cloud there are the "Free" plans for products which means sites using a product on a Free plan can have only a limited number of users and may not have all the same functionality that is available to the same product on a paid plan. Refer to this page for more information…

Which step(s) exactly are you unable to follow?

My apologies. I missed that you said it was a Scrum board. For a Scrum board there is an Active Sprints view and a Backlog view. The Active Sprints view will show only issues that have been added to a sprint, and only for sprints that have been started and not yet completed. The Backlog view will show all issues in active…

Hello @MrPunisheR Welcome to the Atlassian community! Are you talking about issues in a Jira Software project or a Jira Service Management project? "Participants" is a field used only with Jira Service Management projects. If you are referring to a Jira Service Management projects and you are only a customer of that…

In the above image you have the Status Backlog in the Unmapped Statuses section. You need to move that to one of the board columns. Issues in a Status that is in the Unmapped Statuses section will not be displayed in either the Board nor the Backlog screen (if you have the Kanban Backlog screen enabled).

Hello @Angelique Kim When sharing a Dashboard you are sharing with a User Group. That is not the same thing as a Team. This document provides more information about managing User Groups: https://support.atlassian.com/user-management/docs/create-and-update-groups/

Hello @Phil Bustin Generally speaking, yes, any field can be edited at any time through the Issue Details view. There are some native limitation such as: - You can't directly edit some date/timestamp fields that are recorded automatically based on events, such as the Created date, Updated date, and Resolution date.…

Hello @stephana.mueller Welcome to the Atlassian community! When using the issue hierarchy extension in Advanced Roadmap, a given issue can have only one parent, and that parent is in the hierarchy level directly above the child. Issues in the same hierarchy level cannot be parents of each other (i.e. Objective being a…

Hello @[deleted] Welcome to the Atlassian community! I think this page will help you. ip-addresses-and-domains-for-atlassian-cloud-products 

Hello @Kanaka Ponnuru Prasad There are third party apps in the Atlassian Marketplace for that. Here is one for Jira Server: https://marketplace.atlassian.com/apps/1216655/excel-add-in-for-jira?tab=overview&hosting=server I have not used it. There may be others available.

Hello @Nagarjuna Busireddypally It is not possible to display the "Days in Column" dots as a number of days. For your automation do you need to only track how long an issue has been in its current status, or do you need to keep track of how long it was in each status? If the issue can go to status A, then to status B, then…

Are you an administrator for the project? If you go to the project and select Project Settings, then select People, do you see the Add People button? Is it enabled? What happens when you try to add people? If you are not able to add people to your project it is possible that your Site Administrators have put restrictions…

Hello @florianoberhauser Welcome to the Atlassian community! As per this feature request the ability to share an interactive Advanced Roadmap with unlicensed users is not current supported. It does mention that you can export an image of the roadmap and share that non-interactive image with other people through the sharing…

Hello @James The Description field in Jira Cloud has only two rendering options; Default text and Wiki Style, as mentioned in this document https://support.atlassian.com/jira-cloud-administration/docs/configure-renderers/ The document includes information about each and a link to another page that provides more detail…

Hello @Bennett C Seyer Welcome to the Atlassian community! There is a global option that determines if you can have more than one Active sprint at a time. However that does not affect the ability to have multiple future sprints. You should be able to create new sprints and populate them. Are you able to create a new sprint…

Hello @Riley Piper Welcome to the Atlassian community! There is not a native feature that enables you to get the parent Epics of a set of issues where you select the issue based on criteria; i.e. issue in parentsOf("sprint ='Sprint 21'") This can be accomplished with third party apps though. Do you have any third party…

Pizza pie - that is a variation I had not considered! I'll file that away for next year. :)

I don't know anything about Projectrak, but I see from their documentation that they have their own Board view and that appears to be what you are viewing. Have you reviewed the documentation? Have you contacted their support team? Links to both are available from the support tab of their Atlassian Marketplace listing.

The answer provided applies to the built in Boards provided by Jira, not the board view provided by Projectrak.

There used to be a separate pop-up dialog for Edit like there is one for Create. That was eliminated. Now when you view the issue details you are able to edit fields at the same time. If you have fields that you want to be editable, they need to be on both the View and Edit screens. To create a new screen that is a…