Trudy P Claspill Community Champion

Please show us the automation rule you constructed. Please show us the Audit Log details for the execution of that rule. Please show us the issue for which the rule is being run that goes with the audit log details. Please show us the issue types that are available to the project so that we can confirm if the Development…

The discussion in this post might be helpful to you. https://community.atlassian.com/t5/Jira-Software-questions/Create-a-custom-button-or-custom-link-on-issue-view/qaq-p/2109226 You could use Automation to fill the field in so that the issue key portion of the URL would be specific to the issue in which the link is added.

Have you reviewed the Auto-scheduling functionality in the Advanced Roadmaps feature? https://support.atlassian.com/jira-software-cloud/docs/how-does-the-auto-scheduler-in-advanced-roadmaps-work/

Hello @regina miranda This is a community for questions about the Jira product from Atlassian. You seem to be asking about an different product that is not from Atlassian, so I don't think we can help you. If you are talking about this "work jam" product: https://www.workjam.com/ ...then I recommend that you try getting…

Hello @Patne, Pravin (Contractor) What steps are you taking to clone the issue? Are you using the Clone option from the More Actions menu? If so, you have to first complete the Clone process and then execute the Move process separately. If you have permission to Move the issue then you would see the Move option in the More…

Hello @Tâm. Nguyễn Thanh How do you distinguish developer sub-tasks from QC sub-tasks? Are they different sub-task issue types? Have you attempted to construct this automation rule? If so, please show us what you have so far.

Does the Epic with key DUF-50123 already exist in the destination Jira instance before the CSV is imported?

Hello @Eliyahu Klein Whenever asking for help with an Automation Rule it is helpful to us if you show us the complete automation rule you have constructed and explain to us the problem you are trying to solve. Steps in an automation rule are depended on the context under which they execute. Without understanding that…

Hello @Cyril James Is there a reason you want to do this with Automation rather than a filter subscription?

Hello @mon.andres02 Welcome to the Atlassian community. Are those sites that you created, or were they created by somebody else and you were invited to join them? If you created the sites then @Vikrant Yadav 's answer applies. You can cancel the subscriptions to the products on the sites and delete the sites if you are the…

Hello @RCUNNINGHAM Welcome to the Atlassian community. In addition to what @Nicolas Grossi said, you can find more information about configuring time tracking here: https://support.atlassian.com/jira-cloud-administration/docs/configure-time-tracking/ You need to confirm that you have time tracking enabled, that you have…

The suggestion is already in the Atlassian backlog. You can vote on it here: https://jira.atlassian.com/browse/JRACLOUD-70190

Hello @Arifur Chowdhury Welcome to the Atlassian community. Were you on the Free plan before you exceeded your user limit? Are you sure you are accessing the same instance that you were previously accessing? Is it the same URL? Are you logging in with the same account? Do you have more than one Atlassian account? Do you…

Hello @Anna Berus Welcome to the Atlassian community. The only way to do that at this time would be to create a JQL statement for each Objective individually to create a swimlane for that Objective. What would you expect to display in that swimlane? The child Epics? The child stories of the child Epics?

This looks like it might be a duplicate of another post, but the username is different. https://community.atlassian.com/t5/Jira-Software-questions/Need-help-when-we-select-value-in-one-field-it-shows-only-some/qaq-p/2319420

This looks like it might be a duplicate of another post, but the user name is different. https://community.atlassian.com/t5/Jira-Software-questions/Need-help-when-we-select-value-in-one-field-it-shows-only-some/qaq-p/2319657

Hello @Tammra Sheldon-Davis Welcome to the Atlassian community. Are you using the Roadmap functionality? What do you expect to happen if you are successful in setting up this dependency? Using the Roadmap functionality you can create a finish-to-start relationship between issues. However, that does not necessarily cause…

Hello @Estelle Decanis There is no such thing as a "transition comment". There are only Comments, in general. A Comment may be entered at the same time a status transition occurs, but the Comment does not include any flag or indicator that it relates specifically to the status transition. Whenever asking for help with an…

@Josh Muir If you tried the suggested solution and it did not work, would you be so kind as to start another Question to detail your scenario and provide screen images so the community can help address your issue?

Refer to this documentation for guidance: Jira Cloud Administration: Create Issues and Comments from Email 

The Task Report macro in Confluence is not the same as the Jira Macro. Are your Confluence and Jira instances on the same site, using the same base URL? Have you established an Application Link between the Confluence and Jira instances? If there is no Application Link and/or the two products are not on the same site then…

Hello @Lucas Zorzi The board you see on the web is for a Team Managed project. Your board is for a Company Managed project. The two types of boards do not have identical functionality. In the board for the Company Managed project the equivalent functionality is found under the ... button, selecting Board Settings, then…

Hello @Braden Anderson Welcome to the Atlassian community. Create an Application Link between your Confluence and Jira instances if you don't already have one. Then insert a Jira Macro into the Confluence page. With the Jira Macro you can defined a filter for selecting issues from Jira, and define display options for the…

Hello @Marvin Gläsner Welcome to the community. The items are not being deleted. They are only being hidden. You can still view the items by searching for them or using the List/Issues option from the navigation items. Jira is designed to automatically hide items in the right-most column (the "done" column) when they have…

There's no reason that should not work. If you want to explore that more, please show the rule that uses that method and the full Audit Log for an execution of that rule. If you don't want to spend any more time on it, that is fine too. :)

Hello @Maya Assayag This document details how to create a project: https://support.atlassian.com/jira-software-cloud/docs/create-a-new-project/

With the condition being Issue Type is not equal to Epic ...your rule may have been getting triggered by a transition for a Subtask. That would explain the problem with the issue count from LookUp issues. If so you can still use just one rule and include all the child issue types in your condition like this Or set the…

The error message tells you what the problem is. JQL search failed for some issues. This is most likely because the JQL with smart-values was not valid for this query: "((parent = VP-5) AND (status = ("TO DO", "WAITING", "IN PROGRESS"))) AND (project in (10002))" - Operator '=' does not support the list value '("TO DO",…

The Date Range filter is looking at both the Start Date field and the Due Date field. The Start Date you enter will be compared to the Start Date of the issues. The issue Start Date must be equal to or greater than the Start Date you entered for the range. If the Start Date in the issue is blank, it will not be included in…

The Jira Administrator for you instance needs to open a support case directly with Atlassian Support to find out if the users' emails have been blacklisted. https://support.atlassian.com/contact/#/