Trudy P Claspill Community Champion

Hello @Julie d_Antin _Elements_ Are you working with a Company Managed project or a Team Managed project? That information will display at the bottom of the navigation panel on the left. If you are working with a Team Managed project, those don't use any of the schemes. Schemes are used only in Company Managed projects. If…

Hello @Tausif Shaikh Welcome to the Atlassian community. Are the issues going to be created in a Jira Work Management project, a Jira Software project, or a Jira Service Management project? Are you working with Jira Cloud or Jira Server/Data Center? If the URL is like https://<something>.atlassian.net then you are working…

Hello @[deleted] Can you show us the automation rule you have constructed so far, and tell us which part you are struggling to complete? Can you walk us through the scenario you are trying to handle? Use example issue keys and explain which issues are the parent issues and which are the subtasks, and which subtasks belong…

Hello @syam_akasapu Welcome to the community. Are you working with a Jira Cloud instance? If the URL for it is https://<something>.atlassian.net , then it is a Jira Cloud instance. Are you a Jira Administrator for the system? If not, start by contacting a Jira Administrator and have the Administrator confirm that the…

Hello @Sanjivani Wayal Whenever asking for help with an Automation Rule please provide an image of the full automation rule, and the details of the Audit Log for an execution of the rule showing the error you are encountering. When you say "internal" and "external" project do you mean the Jira projects are on different…

Hello @Lisa Moses Welcome to the Atlassian community. The answer to your question depends on the answer to the following questions. How do you use teams in that project? Do you have a Teams field? Are you a Jira Administrator? Are you a Project Administrator for that project? Is the project a Team Managed project or a…

For a Company Managed project the addition of fields to a Field Configuration or a Screen can be done only by a Jira Administrator.

Hello @Adil Bulsara _ADIL_ When you create a new Company Managed project the project workflow will be based on the template you select for your project. The project templates that are available depend on which Jira products you have installed: - Jira Work Management - Jira Software - Jira Service Management After selecting…

Hello @Adil Bulsara _ADIL_ Have you reviewed this documentation? Learn how company-managed and team-managed projects differ As for free training, have you looked at Atlassian University?

Glad to help! If your problem has been addressed please consider marking the Answer as Accepted to help other users find the posts with validated solutions.

Hello @Özge Özgenç The Work Ratio field will show what percentage of the Original Estimate has been consumed by time logged. You can see the information in the Advanced Issue Search screen when you use List View and add the Work Ratio column. A Work Ratio over 100% indicates more time was logged than in the Original…

Hello @Hadar Dinte What you are effectively asking is for the issues to be ordered based on when the status was changed. That is equivalent to "when the issue moved into the column". Agile boards are intended to display issues in priority (Rank, in Jira terminology) order. The top priority is at the top of the list. For…

Hello @Adam Taylor The core functionality of Jira Software is designed so that Sub-tasks automatically inherit the Sprint of their parent issue, because Sub-tasks cannot be assigned to sprints separately from their parent issue. You don't have to do anything extra to make that inheritance happen.

Hello @LRobinson You have misunderstood the use of W. 3W will give you weekday closest to the 3rd day of the month, not the 3rd weekday of the week, as per this documentation. 4/3 in the Day of Week position will give you "every 3rd day of the week where day 4 (Weds. because the days of week are 1-7 / Sun-Sat) is…

Hello @Rakesh Kumar Welcome to the Atlassian community. Customization of Jira Cloud URLs in that manner is not currently supported. The URLs are always <something>.atlassian.net Custom URL support is currently in development at Atlassian as per this article:…

Hello @Katrina Atkinson Jira does not natively provide functionality to let you select Epics based on a filter applied to the child stories. You would need a third party app for that. There are several that provide that functionality. You can find them in the Atlassian Marketplace.…

The one Work Logged trigger works for all three. I haven't actually worked through all the details so I don't know for sure how or that it is possible to code the one rule to handle all the conditions of: - work log created - would be adding time to total. - work log updated - might have to determine if the work log time…

Please provide a link to the document you referenced about webhooks. I have not worked much with webhooks so I don't readily have an answer on if that solution would work.

When saying a rule doesn't work, it is helpful if you provide the Audit Log details for the rule. I went ahead and constructed the rule in my own environment to see how it would work. And I found it did not work. When there were no subtasks in the To Do status, the rule stopped executing at that first IF block. I found…

I suspect what you are suggesting is to add/subtract to/from the field's value every time some worklog event takes place. Yes, that is what I'm suggesting. I cannot think of a way to gather all the worklogs for an issue, figure out retroactively which ones are for last month and which for the current month, and sum the…

You should use the singular, not plural, issue Use {{issue.key}} not {issues.key}} If you go to the Advanced Issue Search screen and enter the JQL that you use in the Lookup, substituting the actual Epic issue key for the smart value, do you get a set of child issues? Are these issues in a Company Managed project or a Team…

A1: Company Managed projects can share configuration elements. Your support person has indicate that the element/workflow that needs to be changed is shared. If that workflow is change it will indeed affect all the projects that use it.

Hello @ashok.kr.jha Welcome to the Atlassian community. The original post is over a year old, has an Accepted Answer, and concerns Cloud, not self-hosted. Since your scenario is different, please start a new Question to get help with you use case.

Make liberal use of the Log Action to print out to the rule execution audit log any smart values that you are trying to use in your rule to make sure they have the values you expect. After starting the branch For Epic and before the action to Lookup Issues, add a Log action and print out the smart value {{issue}}. You are…

In that case you second IF statement should be looking for Some Sub-tasks match status = "WAITING" AND No Sub-tasks match status = "TO DO" Then you would have a third IF statement like Some Sub-tasks match status = "IN PROGRESS" AND No Sub-tasks match status in ("TO DO", "WAITING")

Hello @Abhiudaya Pratyush Welcome to the Atlassian community. Please try going to the Advanced Issue Search screen and entering search criteria for the Sprint field matching that sprint name. If there are no matches then 1. The sprint was deleted and you can't recover it, or 2. The sprint was renamed, or 3. You no longer…

Hello @Adriana Ramirez Welcome to the Atlassian community. Can you explain in more detail how this is not working as you expect? What do you think you should be able to do that you can't?

Hello @Adonis ElFakih Welcome to the Atlassian community. I'm not sure that I am understanding the distinction between 1. Ability to link issues together and 2. create linked issues. I think for #1 you are referring to the ability to link issues together when the issues already exist (were created previously). I think for…

Hello @Garret Zhang Jira Automation does not include actions for modifying the Release Version name. You can see the supported actions here: https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/ There are actions to Create Version, Release Version, and Unrelease Version. There is a Trigger for…

Hello @Rahul Johari Unfortunately card layout is not configurable at this time in Team Managed projects. The card will automatically display the Labels field content. You could create a separate Labels-type field and move the field content there, and not use the default Labels field.