Trudy P Claspill Community Champion

With native Jira functionality there is not a specific permission for only the ability to create Labels. There are work arounds that could be implemented. The Labels field could be removed from the Edit screen and added to a workflow transition screen that had a Condition to allow only certain users to execute the…

You're welcome. What was the actual solution for your problem?

Take a look at the resources available here: https://support.atlassian.com/migration/resources/

Have you checked out Atlassian University? They have several free self-paced courses. You can set up your own free Jira Cloud instance for hands-on experimentation, though there are some features that are not available with the free subscription.

Pepsi (original formula) was my drink of choice most of my life. I really didn't like the taste of diet colas, but I switched to Pepsi Max (or Pepsi Zero Sugar) when that came out. Several years ago I started getting a bit concerned about the sugar/sugar-subs and acids in cola sodas and switched to flavored seltzers…

Hello @Jason Chambers Welcome to the Atlassian community. This post seems very similar to an earlier post from you. Is this actually the same problem/instance? https://community.atlassian.com/t5/Confluence-questions/Has-anyone-had-an-issue-with-Synchrony-not-restarting-from-the/qaq-p/2353130 I notice only one difference: *…

Hello @Syamalatha Mallavarapu Welcome to the Atlassian community. Can you be more specific about the problems you are encountering? Can you provide a detailed example including screen images of messages that you see? Prior to upgrading did you confirm that the plugins you had would be supported for that version of…

Below the burndown chart should be details showing how the scope changes as stories are added/removed/completed in the sprint and if the story point value is changed on an issue. Does that table have any information about these Done issues? The chart shows that your remaining work is increasing. Are more stories being…

I am stumped. Even if the field is not on the screen it can still be set through Automation Rules. And if it is set, then there should be an entry in the issue's history documenting that. I've just run that scenario in my own environment to confirm. In my case the Fix Version field is still part of the Field Configuration…

Your Link Issue action, based on its position, is in the context of the trigger issue, not the newly created issue. The net effect is it is trying to link the trigger issue to itself. If you want to link the newly created issue to the trigger issue then: 1. Add a Re-fetch Issue step after creating the new issue. 2. Set…

Eso sugiere que es un campo personalizado, separado de la funcionalidad de comentarios disponible en todas las ediciones. --- That does suggest that it is a Custom field, separate from the Comments functionality available in all issues.

Hello @Pankaj Kalambe Can you provide screen images to show us what you are seeing? The Sprint Report and the Velocity Chart would be helpful images for us to see.

Hello @Ken Loh Jira does not permit you to change the Context for system fields. For the Labels field specifically, the field is intended to allow any user to create a new label value. Values for this field are not project specific. If you need a multi-select field that is project specific where you can control the…

Hello @Candy Tricia Khohliwe Exactly how are you "moving" tickets to another team?

Are you trying to create issue links as part of a Create Issue action? Have you considered using the Link Issue action instead, after the Create Issue action? Can you show us your complete automation rule and the details of the step where you are trying to add links? Can you show us the rule Audit Log showing the messages…

Hello @Elif Alverson Can you provide more information about what type of report you are trying to generate? The date/timestamp for resolution of each issue is recorded in the Resolved field. You can include that field in the columns of the Search results. And you can use it in search criteria:

Podría bloquear el contenido real del campo en la imagen, si eso le permitiera compartir la imagen de la pantalla. Solo quería ver el nombre del campo y dónde se muestra dentro del resto de los campos del problema. Si realmente es un campo personalizado separado, es posible que no tenga ninguna relación con la sección…

What does the history of the affected subtasks reveal about the setting of the Fix Version field?

Can you please provide a screen image of the Audit Log? Is there not an entry, indicating that the rule was not triggered? Or is there an entry that has some Status and some messages when you expand the details (Show more). You did say in your original post that the rule "is not firing". The rule trigger is for "Issue…

¿Puede mostrar un ejemplo de un problema creado donde los comentarios que ingresó durante la visualización de la creación del problema están en una ubicación diferente? Podría ser que el campo Comentarios en el cuadro de diálogo Crear problema sea en realidad un campo personalizado separado de la sección Comentarios del…

Hello @arushi gupta Unfortunately there is no option in the UI to find out under which board a sprint was created. Sprints will appear in every Scrum board where the scope of the Scrum board filter includes an issue that has been assigned to the sprint, in addition to displaying in the board where it was originally…

Hello @Janluca MARIS Welcome to the Atlassian community. Can you provide information about the type of project you are accessing? Do you see navigation items across the top of the screen like this? Or do you see navigation options on the left side of the screen like this? And at the bottom of the panel on the left, where I…

Hello @Deborah Marinucci Welcome to the Atlassian community! We are a community of users of our own Jira (and Confluence) instances. We are not administrators for the instances you are trying to access. You will need to contact the technical support team within your company to get assistance. I recommend you start by…

The above function is available only if you have the Adaptavist Scriptrunner Enhanced Search app installed.

Hello @Steve Huon Welcome to the Atlassian community. How are you adding teams to issues? Are you using the Teams field that is part of Advanced Roadmaps? Can you show us the Filter Queries for each team's board?

If you look at the bottom of the navigation panel on the left you will see a statement telling you if the project is Team Managed or Company Managed. It must be a Company Managed project because you would not even find the Card Layout option for a Team Managed project board. In the Card Layout screen you have the option to…

Hello @Phil Bustin Please share with us the details of the Audit Log for the execution of the rule. Is the Sprint field in the issue blank after this automation runs or does the field show the sprint value you expect? What is the Filter Query for the board you are referencing?

Gracias por esas imágenes adicionales. Eso es útil. Si completa el campo Comentarios cuando está creando el problema, ¿aparece la información en la sección Comentarios que ve después de la creación del problema? Cuando aparece un campo de comentarios en un cuadro de diálogo como el cuadro de diálogo Crear problema,…

Hello @Tim Shirazi Have you tried to construct this automation? If so, show us what you have so far. Is the customer ID that you are adding to the ticket mixed in with other values that have other purposes in the Labels field? If so, that will make it harder to find the one label that has the customer ID. Is there ever…

Hello @Daniele Giulianelli Welcome to the Atlassian community. It is not currently possible to set working days for a Work Management project. You can add your vote to the change request here: https://jira.atlassian.com/browse/JWMCLOUD-208