Trudy P Claspill Community Champion

It should work, based on the instructions in the available documentation. Are you on a paid subscription plan for Jira? If so, I recommend that you have your Jira Administrator open a support case directly with Atlassian. https://support.atlassian.com/contact/#/ The community would appreciate it if you post back here what…

Do I understand correctly that you have solved your requirement related to comments? And is your requirement related to storing the date the issue was closed also resolved? If not, please let us know what problem remains. 

project="Project A" and status != "Retired" and (not issuelinktype = "is replaced by" or issuelinktype is empty) That will get you all issues from Project A that are not in the status "Retired" and that either have not links to other issues or do have links but none of the links are "is replaced by". 

I don't think I've ever heard of this type of problem. Absences of notifications is usually driven by problems with the notification scheme or by the recipient, which should affect the recipient regardless of who triggers the events in Jira. At this point I think you need to have your Jira Admins open a support case…

It it not possible to do that and have the hierarchy recognized or governed by Jira, with native Jira functionality. It might be possible with the addition of third party apps that add similar portfolio/program/project management and issue hierarchy extension. I have not looked at any of those apps close enough to find out…

Hello @Tracie Eisenberg Welcome to the Atlassian community. The issue hierarchy is a global setting. Changing it will affect all projects.

Hello @Brittney Brice Welcome to the Atlassian community. The Table of Contents macro is available in Confluence Cloud.

See my answer on your other post. This is, unfortunately, still not the right forum for posting your Frevvo question. https://community.atlassian.com/t5/Jira-questions/Frevvo-on-Close/qaq-p/2389853 You should access Frevvo's community at https://support.frevvo.com/hc/en-us/community/topics

Frevvo appears to be using the Atlassian Confluence product to host its documentation. That "Ask the Community" link is a generic link built into Confluence for asking about help with the Confluence product. If you go to the Resources page within Frevvo's documentation you will find a link to "Answers from the Community"…

Yes, there was a problem in Atlassian cloud services which had a root cause in AWS. You can check the status of Atlassian Cloud services here: https://status.atlassian.com/ And you can find the specific incident information for that incident here: https://jira-software.status.atlassian.com/

If the Reporter is set to Automation for Jira that indicates it was created by an Automation Rule. To see the rules that have taken action on a given issue you can click on the Rule Executions field. If you have sufficient permissions you can click on the Rule Name in the resulting pop-up to learn more about what the rule…

Hello @James Davis Welcome to the Atlassian community. You have posted your question in a user community for the Atlassian Jira product, but seem to be asking about a product called Frevvo. Does your question have any relationship to the Atlassian Jira product? If so, can you clarify that relationship? If you are trying to…

Hello @Brad Crezee Welcome to the Atlassian community! Can you find out what your boss means by "migrating workloads in Jira"? Is your boss asking about migrating all the Jira content to another server that your company manages, or migrating the content to Jira Cloud where the servers and Jira software upgrades are handled…

I'm glad I could help you. If your problem has been solved, please consider marking the Answer as Accepted.

Hello @Gaspard Sibille Welcome to the Atlassian community. There is no option to do that at this time. There is a change request about it, to which you can add your vote/comments. https://jira.atlassian.com/browse/JRACLOUD-78659

Hello @Thomas Gramkow Welcome to the Atlassian community. The Campaign Management template doesn't include the Epic issue type, so you would need to add that issue type to your project. Even after adding it, the Timeline view in Work Management projects does not show the issues organized by Epic and child issues. Each Epic…

Hello @nick Welcome to the Atlassian community. Planning Poker is not a native Jira feature. Which third party app has been added to your system to provide that functionality?

Hello @Yılmaz Dinçer And what is the result?

Hello @Laurent Waterval Welcome to the Atlassian community. Are you using Jira Cloud? If your URL is similar to the following then you are. https://<something>.atlassian.net If you are using Jira Cloud, are you using the Premium subscription? If you are, you will may see a "Plans" option in the menu bar (if you have…

I recommend that you use the Log action to write information to the rule Audit Log even when you are testing in a test environment. Here is a basic outline or the rule: Trigger: WHEN the date changes on an issue Condition: AND that issue is a story or task Action: THEN calculate the number of days difference between the…

After the Condition where you are checking the Status of the trigger issue you can add a Lookup Issue Action to lookup the subtasks of that issue based on a JQL statement, retrieving only the subtasks that are not in a Cancelled status. You could then use the smart value {{lookupIssues.Story Points.sum}} in the Compare…

adding to this, here is a link to documentation concerning migrating between Team and Company managed projects: https://support.atlassian.com/jira-software-cloud/docs/migrate-between-team-managed-and-company-managed-projects/

@Deepak Jain This answer is incorrect in that Field Configuration Schemes are not applicable to Team Managed projects.

Hello @Alkanz Ali Team Managed projects don't use "schemes" like Company Managed projects do. To manage the fields that appear on screens for each issue type in a Team Managed project, a Project Administrator for that project needs to go to Project Settings > Issue Types. From there you can select each issue type and…

Hello @Lavanya_Komala Welcome to the community. What problem are you trying to solve? The "Epic Link" field is used to record the issue key for the Epic that is the parent of the current issue. Jira doesn't support an Epic being a parent of another Epic. Epics can be parents only of the issues at the standard issue level,…

Then, as @Bill Sheboy said, you should just reference the source field without the .displayName attribute.

Hello @Юлия Welcome to the Atlassian community. You cannot use the Permission Scheme to set visibility restrictions for different users within a project. The Browse Project permission grants users the ability to see any issue in the project. To restrict the users to seeing only the issues to which they are assigned you…

I have not worked with Big Picture before. Regardless, if you have questions about Big Picture that should be a separate Question posted in the community. I recommend that you first review the documentation provided by the app vendor. If you can't figure it out from there, then I recommend you open a new Question to ask…

Hello @Mykhailo Shukakidze There is a template rule for exactly that in the Automation Rules Library.

Hello @Vineet.Kotian You say you want to select issues that have not gone through the process. How do you know which ones have not gone through the process? Are they in a status other than "Retired"? Or are then in the "Retired" status but don't have a link to an issue in Project B? Would one of these issues in Project A…