Trudy P Claspill Community Champion

Hello @Maria Szmaj Welcome to the Atlassian community. I would do that with this rule: WHEN a status transition occurs from a "done" status to a "not done" status, for a Subtask type of issue THEN FOR the parent issue of the subtask IF the status of the parent issue is a "done" status THEN change the status of the parent…

Hello @Vikas Srivastava Welcome to the Atlassian community. Please show us your complete automation rule as you have currently built it. How are you intending for this rule to be triggered?

I recommend you reach open a support ticket and select the "Billing, payments, and pricing" option. https://support.atlassian.com/contact/#/

@Mayur Jadhav That satisfies only one of the two requirements: 1. If issue is created by user xxx, then only user xxx can edit the issue. 2. If issue is created by any other user, then all users can edit the issue.

Hello @Svenja Diester Are you working with issues in a Team Managed project or a Company Managed project? For a Company Managed project take a look at the answer from @Alexis Robert on this post.

Great find, @jira_admin_cu !

Hello @Chiara Squilloni Please show us with screen images what you have tried in your automation rules and explain how the results you are getting don't match your requirement. Is the field you want to set a date field or a date+time field? Jira issues include a Resolution Date field that is set when the Resolution field…

Hello @Brittney Dahl Welcome to the Atlassian community. Have you confirmed that your Personal Settings have not be set to disable emails? Have you confirmed that the emails are not going to your Junk/Spam folder?

If Employee C executes the exact same actions in the same project with the same issue types as Employee A, are the notifications sent to Employee B? Do any of the actions taken by Employee A (the actions you specified or other actions) result in any notifications to any user?

I had a younger cousin who had trouble with the "TR" sound in my name and for many years called me "THudy". But that isn't really a nickname. My brother, on the other hand, got stuck being called "Peanut" by many in the family until well into his teen years. I was told it was because he was a small baby and the doctor said…

You said the calculation is not working, but you didn't say what result you are actually getting. However, I can see an error in the calculation you said is in your automation: Here you are multiplying your Hours value by 24 rather than dividing it by 24. As you stated earlier, you need to divide the Hours value by 24 to…

issue in (UMMGRP-1444, UMMGRP-1460) brings in exactly the issues you specified - UMMGRP-1444 and UMMGRP-1460, which are Epics. project in (UMMGRP) AND "Epic Link" in (UMMGRP-1444, UMMGRP-1460) brings in issues that are in the UMMGRP project (of any type) that also are child issues of any of the specified Epics -…

Disclaimer: I don't work much with AR, so I am making some guesses about why the points are rolling up. In the Plan configuration you have the option to specify that estimates roll up. I assume you have this option checked. And I assume you have the Configuration > Scheduling > Estimation option set to Story Points for the…

No. "issue in" retrieves the issues specified between the parentheses. It does not retrieve issues that are children of, parents of, or linked to those issues. You need both of these clauses to get the Epics and their child issues. issue in (UMMGRP-1444, UMGGRP-1460) OR (project in (UMMGRP) AND "Epic Link" in (UMMGRP-1444,…

Add another clause to your statement: OR issue in (UMMGRP-1444, UMGGRP-1460)

In a Team Managed project an Epic can have "child issues" that are issues of the types at the standard issue level. An issue at the standard issue level can have "child issues" that are Subtask type issues. Are you talking about standard issue level issues as "child issues" of Epics, or Subtask type issues that are "child…

Hello @Geetha_Sri Exactly which tfs4jira app did you install? Can you provide a link to the marketplace listing? Have you reviewed the product documentation for the app regarding proper installation and configuration?

Hello @Tashee Coles Welcome to the Atlassian community. Does this only happen with specific users in the "Employee A" group and specific users in the "Employee B" group? Does it make a difference who is Employee A and who is Employee B? Have you isolated it to happening only based on Employee A, and regardless of who is…

Hello @Kerri Shirey Story points are used to estimate items that "stand alone"; i.e. items that can be assigned to sprints. Subtasks can't be assigned to sprints because they are considered a part of their parent issue. Generally you should not be using Story Points for estimation at the subtask level. So, I must ask what…

If the Epic Status field is set to Done, as shown in your very first image, then the Epic should not be displayed in the Epic Panel in the Backlog screen. If you use the Mark As Done option, does that remove the Epic from the panel? If it does, can you compare the Epic Status field for that Epic to one that you have set to…

Hello @kc_ray I have tagged your post to bring it to the attention of Atlassian Team Members that can offer guidance.

Hello @sgover I don't believe it is possible to create a configuration where the sprint closure process ignores subtasks. The point of a subtask is that it is part of the work to "complete" the parent issue. If the subtask isn't complete then the parent issue isn't complete. In order for the parent task to be considered…

Hello @LDin Welcome to that Atlassian community. When you say "child issues" do you mean Subtasks? If so, have you assigned Due Dates to those issues? You should not need separate filters for the child issues vs. the parent issues, as long as the custom filters reference only the Due Date field. Why do you think you need a…

Hello @Ricardo Fadeli Welcome to the Atlassian community. At this time there is no way for a user to remove themselves from a Jira Cloud product. The only option is to work with the administrators of that product to have them remove your access. You could use rules in your email client to manage the emails you receive from…

Hello @Nate Rightmire Welcome to the Atlassian community. This page is a starting point for finding information about Atlassian's accessibility program. https://www.atlassian.com/accessibility I have not seen any accessibility options such as you describe available to end users within Jira Cloud, but I have not done a deep…

The OP is only a Project Admin and does not have the level of access needed to review the Post Functions for the workflow transitions.

Hello @Phil Bustin Are you work with issues in a Team Managed project or a Company Managed project? Are all the fields you are referencing Single User Picker fields? Can you show us the details of the Edit actions? (The Automation Rules screens have been having issues, as reported by Atlassian, apparently due to an AWS…

To what role are you assigned in that Project? What are the permissions assigned to that role in that project?

Atlassian has opened a bug for this https://jira.atlassian.com/browse/JSWCLOUD-25402

In Team Managed projects the feature to support parallel sprints is always on. There is no step to enable (or disable) it. You just start another sprint in the scrum board.