Trudy P Claspill Community Champion

You could create an Automation Rule to copy the data from the original Labels field to the new field for each issue. Are you familiar with Automation Rules? https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/

Correct. When you create a custom fields you specify the custom field type. TM projects include a field type named "Labels" which behaves like the default field named Labels. End users can add new values, and it is a multiple value field.

Hello @sankara Kalagadandu When you were testing through Plans did you commit your changes back to the issue, or only change he value in the Plan?

Hello Tim, Thank you for providing that context. That is really helpful. Are you using the default Labels field in this scenario? Any value you add to the default Labels field in any project will be accessible in all projects. If you instead create a custom field of type "Labels" in the Team-managed project then I believe…

Hello @Cassandra_Fitzgerald Having the Resolution field set is not the indicator to the Sprint that the work was completed. When a Sprint is ended the items in the right-most column will be considered "complete" regardless of their status. Items in all other columns will be moved to the backlog or another sprint depending…

Hello @Tim Ma Welcome to the Atlassian community. Where are non-team members seeing those labels? Why should non-team member be prevented from seeing them? The values added to the native Labels field are available globally. They are not defined per project. Other users would be able to select the values for the Labels…

Other people mentioned refreshing their browsers several times or doing a hard refresh/browser cache clearing, though it may be coincidental if the problem stopped after that.

I see several other community posts from earlier of people experiencing the same problem, though I am not experiencing it in my Free instance at this time. Some of the other posts mention that it is affecting only Team-managed projects, others say it is also affecting Company-managed projects. For some the problem stopped…

Hello @Daniel Rauhut Welcome to the Atlassian community. Are you still experiencing this problem? Do you see the projects/Spaces listed, or are there no projects either? When was the last time before today that you successfully accessed the data? Are you the Organization Admin for the Organization under which the…

Yes, your Organization Admin can help with that.

How many issues do you need to change? Are the issues from which you want to remove key words the same ones to which you want to add keywords? Can you construct a JQL to select the issues you want to update? Do you need to do this just once or will you need to run it multiple times or on a regularly scheduled basis? What…

Additionally what are the fields you want to copy and what are their custom field types? And can you show us the details of the Edit action in your rule?

Hello @Melvin Vijayakumar Thank you for that additional information. Are you a Jira Application Administrator? If you click the gear icon in the upper right corner near your avatar do you see options like Spaces, System, an Work Items? To get the inward and Outward Descriptions for the link type requires Jira App Admin…

Hello @Melvin Vijayakumar Welcome to the Atlassian community. If I understand correctly the rule you want is: WHEN a Bug is linked to a Task THEN copy data from the Task to the Bug If that is correct, I have some questions for you. * Do you use more than one link type to linked these issue? * What link type do you use?…

Hello @Liu, David (W.) Welcome to the Atlassian community. This is a user community, not the support channel for contacting Atlassian directly. You need to report the issue to your Jira administrators so that they can open a support ticket with Atlassian technical support.

Hello @Ramesh Krishnan It is not possible to selectively edit text fields in that manner with the native Bulk Change feature. You could do that through Automation Rules. You must be a Jira Administrator to create Automation Rules, or a Project Administrator may be able to create Automation Rules if the Jira Admins have…

Hello @Si Scott Welcome to the Atlassian community. Adding to @Martin Runge 's answer just a little bit... Regarding option 1 to use Automation Rules for this requires that you have permission to create Automation Rules. Jira app admins have this permission and it may also be granted to users who are Project/Space…

Hello @Mahalakshmi Kadirannagaripally Welcome to the Atlassian community. The answer is "it depends". What type of project/Space are the tickets in? Can you click the ... button next to the project/Space name in the navigation panel on the left and tell us what the last two lines in the pop-up say? It will be something…

Hello @William Spicer Welcome to the Atlassian community. Your post tags indicate you are using a free subscription. Is that accurate? Or is the subscription paid for by somebody? You can reach out to Atlassian Licensing support for assistance. https://www.atlassian.com/company/contact/purchasing-licensing#/ They will…

Hello Welcome to the Atlassian community. What type of space does this concern? Get that information by clicking the ... button next to the Space name in the navigation panel. The Space type displays as two lines at the bottom of the pop-up and will be something like: Software space Company-managed Both lines of…

I found a Bug in JAC on this topic, but it has been closed as "Not a Bug" https://jira.atlassian.com/browse/JSDCLOUD-15293 @Ally Hao I recommend that you open a support case with Atlassian to ask about this issue and find out if the Bug can be reopened.

Thank you for that additional information, @Shiela Balgos I am not aware of an option for users to change the functionality of that field, and I did not find a related change request in Atlassian's public backlog. You could ask your Jira Admins to open a support ticket with Atlassian to ask about this. There may be…

Thank you for that additional information @sumana_etecheng What are you doing to check for the restored data? Note that restoration does not create a site with the same name as the original. The data is restored into the site where you are executing the Import process. User accounts are not part of the restore process. If…

Hello @Prakash Singh Chauhan Welcome to the Atlassian community. This page provides guidance on adding labels in Confluence Cloud. https://support.atlassian.com/confluence-cloud/docs/use-labels-to-organize-your-content/

Hello @Jericho Sison Welcome to the Atlassian community. It is not possible to add the Organization field to the request form to allow a Customer to set it. The field can be set manually by JSM Agents or through Automation. Why do you want or need to have the Customer set the field?

Can you provide links to the instructions you are following to create the rule? Can you tell us which step in the instructions you are struggling with? I provided the basic rule structure in my first reply. If you want it to apply only to subtasks then add a Condition after the Trigger. Select the Work items field value…

Thank you for that additional information. It does not seem like having an incomplete task list at the beginning is going to enable you to accurately report on completeness as you will not have the full scope of the work to be done. How could you measure completeness without that? Do you know approximately how long each…

Hello Cesar, Thank you for that additional information. What type of Space are you using? Click the... button next to the Space name in the navigation panel on the left. What do the last two lines in the pop-up say? It will be something like: Software space Company-managed Both lines are important to help us answer your…

Hello @Cesar Arevalo Welcome to the Atlassian community. What is your level of experience with creating Automation Rules? Jira Administrator access may be needed to create Automation Rules, or Jira Project Administrator access if the Jira Admins have provided that level of access. The basic rule structure would be Trigger:…

Hello @Vallala Ujwala Welcome to the Atlassian community. The ability to change Channel Access will be available to the users who have the Administer Projects permission for that project ant to users who have the global permission to administer the Jira application. To allow only Organization Admins this permission in a…