Trudy P Claspill

Hello @Mohammed Arafat Naidoo For Jira Service Management the request type used by the email handler may have only the Summary and Description fields as Required fields, as per this article: https://support.atlassian.com/jira-service-management-cloud/docs/choose-a-request-type-for-email-requests/ You cannot have additional…

in How do you make a field "required '' when creating an issue from Jira Comment by Trudy P Claspill June 2023

Hello @Adam G Alsop Welcome to the Atlassian community. You can export a list of issues in future sprints using the Advanced Issue Search screen and this filter: sprint in futureSprints() The futureSprints() function is listed here: https://support.atlassian.com/jira-software-cloud/docs/jql-functions/ You can export data…

in Exporting FUTURE Sprints To Excel Comment by Trudy P Claspill June 2023

Hello @Maui Welcome to the Atlassian community! Jira Administrators manage the configuration of notifications - for what events Jira will send messages and to whom those message will be sent. As an end user you cannot set those configurations. You will need to consult with your Project Administrator, who has access to view…

in Mail notifications for stories Comment by Trudy P Claspill June 2023

Hello @Kishan Borade Welcome to the community. Please provide more information. What do you want to show in the report?

in Month to Month Reporting, grouped by month and by assignee Comment by Trudy P Claspill June 2023

Hello @Roman Zolotarevskyi Do you want the "Projects" (Stories) with POC in their name only if they belong to a "Client" (Epic) that also has POC in its name? It sounds like what you want is... Epics where Summary contains POC and The child issues of those Epics, but only the children where the Summary contains POS and the…

in Custom Filter Comment by Trudy P Claspill June 2023

Hello @박경권 I believe you cannot change the URL for a Free subscription. The button is disabled on my Free site also, but I see it enabled on paid subscription sites.

in rename site's subdomain name Comment by Trudy P Claspill June 2023

Note that editing an issue now does not involve using an Edit screen where you edit multiple fields at once and then save the changes. Now each field is edited separately and inline. The check for a Required field is done only when that specific field is edited inline, not when other fields are edited or comments are added.

in Validation before changing the status Comment by Trudy P Claspill June 2023

Hallo @Franka.Haase , Willkommen in der Atlassian-Community! Nutzen Sie Jira Server/Data Center oder Jira Cloud? Wenn Sie eine ähnliche URL verwenden, verwenden Sie Jira Cloud: https://<Ihr Unternehmen>.atlassian.net Erhalten Sie überhaupt Benachrichtigungen vom Jira-System? Haben Sie dieses Problem den Administratoren…

in Jira Software: Benachrichtigungen per Mail bleiben aus Comment by Trudy P Claspill June 2023

This post has details about how to re-subscribe to an account suspended due to missed payment. https://community.atlassian.com/t5/Jira-questions/How-to-re-subscribe-to-suspended-subscriptions/qaq-p/799563

in Jira payment that the account has already been suspended Comment by Trudy P Claspill June 2023

Hello @Darya Kolyvanova Can you provide more information about your use case? It is possible to add a custom number field, and you could use that to assign a numeric priority value to the issue. You can also change the visible label of the built in priorities to display a number instead of a word.

in is the priority number of the task possible ? Comment by Trudy P Claspill June 2023

The {{lookupIssues.size}} value is not being recalculated inside the branch based on the distinct Assignee value. It is still reflecting the size of the result set from the original Lookup Issues action. You could add another Lookup Issues action inside the branch to lookup issues based on the distinct Assignee. That will…

in Jira Automation – notify when count of individually assigned issues in the Backlog 'is less than' Comment by Trudy P Claspill June 2023

@Karen Bourdelais Yes, this entire post is about the use of Automation for Jira functionality.

in How can i create a condition based on the changed trigger value? Comment by Trudy P Claspill June 2023

This is not really the same as the "stop watch" functionality that the is used to track time spent working on the issue, with the user being able to start and stop to accumulation of that time.

in Is there a built-in stop/start time tracker in the Cloud version of Jira? Comment by Trudy P Claspill June 2023

The report shows that you have set Story Points as your Estimation Statistic. Have you assigned Story Point Estimate values to the issues before you start the sprints?

in Velocity chart is only showing empty data Comment by Trudy P Claspill June 2023

Please show a screen image of your filter so that we can confirm there are no typos. There is no way that this query should return issues from other projects unless the parentheses are not correct.

in Filter Query to exclude issues with a particular label Comment by Trudy P Claspill June 2023

プロジェクトを表示するときは、左側のパネルの下部に、ロードマップ、問題、およびレポートのオプションが表示されます。そのパネルの下部には、プロジェクトが「チーム管理」または「会社管理」のいずれかであるという記述があります。 Advanced Roadmaps は、パネルの下部に「チーム管理」と表示されているタイプのプロジェクトでは現在サポートされていません。 ---- When viewing the project, look at the bottom of the panel on the left where you see the options for Roadmap, Issues, and Reports. At the…

in ロードマップ機能で３階層、4階層と表示することはできるのでしょうか？ Comment by Trudy P Claspill June 2023

I found this closed issue in Atlassian's backlog: https://jira.atlassian.com/browse/JRACLOUD-1946 I also found this open issue about adding the feature to Team Managed projects, but I suspect it will be closed given that the above one was also closed. https://jira.atlassian.com/browse/JRACLOUD-73134

in Is there a built-in stop/start time tracker in the Cloud version of Jira? Comment by Trudy P Claspill June 2023

Hello @parvathymanishanker Welcome to the Atlassian community. If Service Desk Plus has a REST API you could implement an Automation Rule that uses a Send Web Request action to call that API. You can make the rule with a Manual trigger, which would let the user select the option to execute the rule manually from an…

in Automatically create a ticket in Service Desk Plus (Manage Engine Ticketing tool) from Jira Software Comment by Trudy P Claspill June 2023

Hello @Kathy Ellis That functionality is not native in Jira Cloud. That would require addition of a third party app. There are two mentioned in an answer on this post. There could be others. I have not used one in any of my instances so I don't have any specific recommendations.

in Is there a built-in stop/start time tracker in the Cloud version of Jira? Comment by Trudy P Claspill June 2023

Hello @Madie Schneider I have a suspicion that you are using a Work Management project. Does your board look something like this? If so, you are indeed using a Work Management project. In Work Management projects on the Board view the filters are applied to the parent issues only. Subtasks are available for display only…

in My Child Issues Aren't Appearing In My Board or Backlog Comment by Trudy P Claspill June 2023

Hello @Vanessa Allen Welcome to the Atlassian community. Can you provide a screen image of what you see? The Velocity report will display data only if you have completed sprints. Have you completed any sprints? The issues in your sprint must also contain data in the field you are using for Estimation.

in Velocity chart is only showing empty data Comment by Trudy P Claspill June 2023

Hello @Matt Willard Take a look at the answer from @Bill Sheboy on this post https://community.atlassian.com/t5/Jira-questions/Automation-Help-Add-watcher-when-user-mentioned-in-comments/qaq-p/2121329

in Automation - Adding users mentioned in a comment to a specific custom field Comment by Trudy P Claspill June 2023

Thank you for the clarification. That is working as designed, unfortunately. With the new Issue View there is no longer a separate Edit Issue screen that allows you to edit multiple fields in one go and click the save button, then validate the fields. The Inline Editing option allows you to edit each field separately and…

in Required field only working on create not update of issue Comment by Trudy P Claspill June 2023

Hello Suzanne, Thank you for confirming you have the Complete Sprint button showing. That confirms for me that the board is, indeed, a Scrum board (vs. a Kanban board). Reviewing your addition of and sprints in openSprints() in your filter... By design a Scrum board includes an Active Sprints view and a Backlog view. The…

in Column count is wrong Comment by Trudy P Claspill June 2023

Hello @Michelle Cohen Welcome to the Atlassian community! Do you mean that in each "Create Issue" action shown in the rule flow on the left you want to see the value for the Summary field as shown in the action details from the right? If so, there is no option available to do that. We have no options to add more…

in Adding issue summary to automation sidebar Comment by Trudy P Claspill June 2023

That is correct. The built-in filters for Epics and Labels seen in Team Managed projects are not available in the boards for Company Managed projects. You can filter the Assignees using the people Avatar images that display above the board, though. I found a change request specifically about adding the built-in Labels…

in Basic filters in the board Comment by Trudy P Claspill June 2023

Hello @Andreas Bloedorn Welcome to the Atlassian community! Unfortunately there is no such option available in Jira. There is a change request related to this to which you can add your vote and comments: https://jira.atlassian.com/browse/JRACLOUD-37142

in Can I switch on notifications "[Someone] has uploaded a new version. Reload?" like in Confluence? Comment by Trudy P Claspill June 2023

This question/topic appears to have been re-asked in a new post: https://community.atlassian.com/t5/Jira-Software-questions/Manage-Sprint-permissions-Issue/qaq-p/2402557

in Manage Sprint Permissions Comment by Trudy P Claspill June 2023

Hello @Tobias The short answer is there is no simple, native JQL that will fulfill your requirement. You could pull a report of issues that have been resolved and look at the ResolutionDate to see when they were resolved. But there are no functions to find the sprint to which an issue was assigned at that time. It might be…

in Check in which sprint task was resolved Comment by Trudy P Claspill June 2023

Hello @abentan_globant Welcome to the Atlassian community. Note I am not an Atlassian team member. I am just another user of their products. To be clear, I am saying that from Atlassian's perspective this is not a bug to be fixed. They are making this change in functionality intentionally, and it is working as per their…

in Why is Backlog showing Epic summary not Epic Name? Comment by Trudy P Claspill June 2023

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