Trudy P Claspill Community Champion

Hello @Spartans If you use Advanced Roadmaps (available only with the Premium plan) you can use the Auto-schedule feature to automatically maintain the dates between dependent tasks. Refer to https://support.atlassian.com/jira-software-cloud/docs/auto-schedule-issues-on-your-advanced-roadmaps-timeline/ The problem with…

Please show us the rule you have constructed. Could an issue in Project B have a parent Epic that is also in Project B, and if so would you want the rule to run for that scenario also? The basic structure would be:

Hello @Sarah Isaacs Welcome to the Atlassian Community! Automation Rules do not currently support the Move Issue operation. There is too much that happens behind that scene to check if values need to to be mapped to alternate values, and determine if there are different fields that now require entries in the destination…

Hello @jacob.richard Do your company and your parent company use the same Organization in Atlassian Cloud, or separate organizations? You said that your parent company has verified secondcompany. If you are in separate Organizations in Atlassian Cloud then you will not necessarily be able to see users in their domain. Have…

Hello @Scott Federman I am unclear what your question is. The "predecessors" link type is not a default link type. That may be a custom link type added to your system. You can use any kind of link type between any two issues. What action is it that you are asking about?

Hello @Rajesh Patel What do you want your rule to do? Do you you want the rule to run automatically based on another event, like a field in the issue getting updated? Do you want the rule to run only when a user manually clicks a button that executes the rule? If the rule is not updating the issue the way you expect,…

Hello @Heba Rezk Should the Epic be transitioned if any child issue in Project B is transitioned to Done? Can other child issues in Project B be in any other status? What if the child issue in Project B reverts to a not-Done status, and no other child issues in Project B are in a Done status? Does it matter what status the…

Hello @Mahboub That option is not currently available. You can vote/comment on the change request for it here: https://jira.atlassian.com/browse/JSWCLOUD-25523

Hello @Lee Iben Welcome to the Atlassian community. Do the user who are not receiving the confirmation link have the same email domain? Take a look at the Answer on this post for guidance on dealing with users not receiving the invitation email.…

Hello @Nicole Zimmermann I don't think that there is currently support for either accessing the Remote Links (containing linked Confluence pages) as smart values, nor actions to simple create the link between an issue and an existing Confluence page (unless you are using the automation action to actual create the page…

Just a side note vs. an answer: Regardless of user tier Automations are limited to 10 recursive triggers. That information is in this document: https://support.atlassian.com/cloud-automation/docs/automation-service-limits/

Something you'll want to think about with the rule is how you will keep track of who should be notified. Do you want that to be configurable per issue? If so, you might want to add a custom User Picker field that supports selecting multiple users. You could use that in the rule to dynamically derive the list of users that…

سلام @faranaknorouzi ، به انجمن Atlassian خوش آمدید. اگر مجوز فعال و قرارداد پشتیبانی با Atlassian دارید، ممکن است بخواهید از مدیران Jira خود بخواهید مستقیماً با پشتیبانی Atlassian تماس بگیرند. https://support.atlassian.com/contact/#/ --- Hello, Welcome to the Atlassian community. If you have an active license and support…

Hello @Scott Federman I'm not sure that I have fully understood your scenario. To find the "child" issues of some single higher level issue in the issue hierarchy used in Advanced Roadmaps you can use portfolioChildIssuesOf() described here:…

Hello @Yasir Alejandro Calderón Ayala Welcome to the Atlassian community. Those are questions you will need to send directly to the vendor of that app - 55 Degrees. You can find how to reach them from the Support tab of the app's Marketplace listing.…

Jira does not natively support a JQL function to search a text field specifically for the text that appears at the beginning of the field. The CONTAINS operator (~) will search the entire field so if you did "Company Name" ~ "a*" The search results would contain issues where any word within Company Name begins with an "a".…

Automation Rules can be created by Jira Administrators, and by Project Administrators if the Jira Administrators have set the permission to enable that globally. If they have enabled that and you are a Project Administrator for the project, then you would find the page for interacting with Automation Rules for a project…

Hello @nehagupt Welcome to the Atlassian community. There is not a way for an end user to specify that they want to "watch" only certain changes on an issue. When a user is added as a Watcher they will receive all notifications for Watchers as specified in the Notifications configured for the project. It would be possible…

Hello @snehil.mishra When you use the More options to edit a field it is expecting JSON code. Refer to https://support.atlassian.com/cloud-automation/docs/advanced-field-editing-using-json/ Additionally, when you use that option you don't select the field from the pull-down list above. But you don't actually need to use…

Hello @snehil.mishra Have you tried to construct this rule using the available Automation Rules documentation? Please show us what you have so far, and let us know with which part you need help.

Hello @Colleen Cottone I don't see that Project Lead is a project-level field that is directly accessible with a smart value in Automation. https://support.atlassian.com/cloud-automation/docs/jira-smart-values-projects/ Have you looked at using the Send Web Request action to use the Jira REST API to extract the Project…

Hello @Sanjivani Wayal You can find information about functions you can use with date and date/time fields in Automation rules on the following page: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-date-and-time Take a look at the information there and then let us know if you need additional help.

It is not possible to add WIP limits per swimlane. The sub-filter is found on in the board settings/configuration on the General tab. I don't know if changing the sub-filter will affect the Jira Plan view. This page has more information about the sub-filter but doesn't mention if it affects the Jira Plan view:…

Can you provide screen images of the rule you have created to sum up the story estimates to their parent Epics in your production instance? Can you show us the Audit Log for the execution of that rule in a case where you expected it to update J001-813?

Hello @Cristian Zuccalá I see that you marked my Answer as Accepted. Can you share with us what you discovered to be the root cause of your issue?

Hello @Tal Stanek This ticket is over a year old and has an Accepted Answer. Please start a new Question to get assistance with your situation and provide the details of what you are trying to accomplish and what you have tried. Provide screen images to show us the rule you have created. If the information in this post is…

Hello Jennifer, For a Team Managed project you can't copy a workflow. Perhaps I'm not understanding your questions. Can you provide more information about what you are trying to accomplish?

I am not seeing any reason why those three issues should've been updated. At this point I recommend that you contact Atlassian support directly to get additional assistance. https://support.atlassian.com/contact/#/ And please report back here what you learn from them.

You're welcome! If your question has been satisfactorily addressed, please consider marking the Answer as Accepted.

Is there a reason you have not simply imported the Automation Rule code you were given, with the help of a Jira Administrator if you don't have sufficient access? Regarding your attempt to recreate the rule I provided as an example, the message is indicating you have this box checked. Is it your intention to only update…