Trudy P Claspill

Is your manually triggered version of the rule working? Can you post a copy of that? Can the XYZ issue have the same type of link (is blocked by) to more than one ZZZ issue or to other issues in the same or other projects? If so, do you want all the linked issues updated? Are these issues in different projects? If you are…

in How to monitor total story points of linked stories that linked to a user story as a User Story Val? Comment by Trudy P Claspill July 2023

Team Managed projects don't give you an option to create additional boards within the project or attach additional boards to the project like Company Managed projects do. By default you get only the one board that is initially created with the project. As I mentioned you can create additional boards based on saved filters…

in I can't create board in my project Comment by Trudy P Claspill July 2023

The reason the Due date field is being cleared is 1. You selected it from the Choose Fields drop-down list and then, 2. Did not actual put a value into the field to be inserted into Due date. Notices the input field where it says "e.g. {{now.plusDays...}}"? And directly above that is the text Due date? The presence there…

in My Rule does not show up in issue when clicking automation -> Rules execution Comment by Trudy P Claspill July 2023

This seems very odd. Based on the log for the rule the branch to the Epic isn't being executed, which suggests that the issue has no parent Epic. I have seen some strange cases where a rule that has been edited many times can start behaving in unexpected ways. It is a long shot, but can you try disabling this rule, then…

in Time Tracking on Epic Case Comment by Trudy P Claspill July 2023

@Rajesh Patel We have asked you multiple times to provide the details of the step in the rule where you set the Due date. Please click on this step in the rule flow. The details of the step will display to the right. Provide us with a screen image of the details that display to the left. For example: It is very likely that…

in My Rule does not show up in issue when clicking automation -> Rules execution Comment by Trudy P Claspill July 2023

Hello @Phil Stebbings If you wanted to build a filter for this how would the time frame be applied to the issues? Do you want it compared to the issue creation date or something else? Would you apply the time frame only to the Epics, and want to retrieve all the child stories associated with those Epics? Jira does not…

in set up a product roadmap query to return epics and associated stories for a 4 month duration Comment by Trudy P Claspill July 2023

Hello @Сергій Стеценко Welcome to the Atlassian community. It is not possible to increase that limit. There is a change request about this where you can add your vote: https://jira.atlassian.com/browse/JRACLOUD-77917 Having so many items in the list will make it difficult to use and slow to load. Could you instead create a…

in Drop-down list for the field Comment by Trudy P Claspill July 2023

Hello @Grupo Contauto Welcome to the Atlassian community. Please confirm that this concerns use of the Atlassian Jira product. Can you provide the steps that you are executing? Can you provide screen images to show us what you see?

in Organizations do not appear when I open a ticket through the panel. Comment by Trudy P Claspill July 2023

Hello @Mike Lee Jira does not natively support nesting filters in that manner. You can get the subtasks of issues, but you must provide the actual issue keys for the parent issues. This can be done with third party apps, though. Are you will to consider getting such an app or do you already have one that extends the issue…

in Search Query to list all sub-tasks for issues with custom field value Comment by Trudy P Claspill July 2023

Hello @Szymon Zywert Migrating content from Jira Server to Atlassian Cloud does not require exposing your Jira server outside of your company network. If some document gave you that impression, can you provide a link to it? You can find out more about Jira Server to Cloud migration options here:…

in Is there a way of migrate Jira Server to Cloud without public URL ? Comment by Trudy P Claspill July 2023

@Rajesh Patel Please show us the details of the Audit Log entry for when the rule was executed. You need to click on the Show More link to display those details. Please show us the details of the step in the rule where you are setting the Due date field. It is possible that you have not provided the correct information in…

in My Rule does not show up in issue when clicking automation -> Rules execution Comment by Trudy P Claspill July 2023

Is it a Team Managed project or a Company Managed project? That information will display at the bottom of the panel on the left when you are viewing the project's board. Or you can find that information in the Projects > View All Projects page.

in I can't create board in my project Comment by Trudy P Claspill July 2023

Olá @Gabriel Kaneko , Você já começou a construir a regra? Em caso afirmativo, mostre-nos o que você tem até agora. Você pode consultar a Biblioteca de Automação de Modelos do Jira para ver se outra pessoa criou uma regra semelhante que você pode copiar.…

in Como faço para herdar uma informação do item pai para uma subtarefa? Comment by Trudy P Claspill July 2023

Hello @Lara Sousa Are you working with a Software project? Are you working with a Team Managed project or a Company Managed project? That information will display at the bottom of the panel on the left. When you "do a release" that typically means all the work is done for the issues that are within that release, so they no…

in When I do a release, the release tasks disappear from my kanban board Comment by Trudy P Claspill July 2023

Hello @Phil Bustin I am not clear about your requirement You want to create a filter that includes Epics and their child Stories. That part I understand. But what is your criteria for selecting those issues? Are you looking at only natively available JQL functions or do you have any third party apps that extend JQL…

in Can a Filter include a link between an Epic and a Story? Comment by Trudy P Claspill July 2023

Olá @Naiara Torres , A que tipo de projeto se refere? É um projeto de Software ou um projeto de Gestão de Negócios/Trabalho? É um projeto gerenciado pela equipe ou um projeto gerenciado pela empresa? Isso aparecerá na parte inferior do painel à esquerda quando você estiver visualizando o quadro. Normalmente, os cartões são…

in Cards priorizados nas coluna? Sem a necessidade de raia ou filtro rápido Comment by Trudy P Claspill July 2023

Hello @Piotrek Macholak With what type of project are you working? Is it a Software, Service, or Business/Work Management project? Is it a Team Managed project or a Company Managed project? Team Managed projects don't support creating additional boards within the project, nor do Business/Work Management projects, but you…

in I can't create board in my project Comment by Trudy P Claspill July 2023

Can you share the security level configuration you created that allows Watchers to have access to the issue? I don't see a way to add the Watchers field to the security level. Can you paste as text the messages, rather than a screen image, shown in the rule audit log? I would like to run them through a translator…

in Automation can't add a watcher Comment by Trudy P Claspill July 2023

If you can formulate a JQL that could be used in the UI to retrieve the issues, then you can use the Issue Search endpoint to execute that JQL through the API. https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-search/#api-group-issue-search

in JIRA REST API to get Incident metrics Comment by Trudy P Claspill July 2023

Please provide screen images that show us the current configuration for your rule, since your previous responses indicate you made changes after the last screen image you listed. Additionally, with each Automation Rule there is an Audit Log. Each time you change and publish the automation rule and each time the automation…

in My Rule does not show up in issue when clicking automation -> Rules execution Comment by Trudy P Claspill July 2023

Please show us the current definition for your rule, and show us the details from the rule Audit Log for the execution of the rule that wiped out the Due Date value.

in My Rule does not show up in issue when clicking automation -> Rules execution Comment by Trudy P Claspill July 2023

JQL Search Extensions appears to have a similar function: https://jqlsearchextensions.atlassian.net/wiki/spaces/SEARCH/pages/3195633693/Links+JQL+functions#LinkedIssuesOfQuery

in Epics linked to other epics with specific labels. Comment by Trudy P Claspill July 2023

Does each team's board encompass all issues in their respective project, and only the issues in their respective project? What details are you trying to retrieve, exactly?

in JIRA REST API to get Incident metrics Comment by Trudy P Claspill July 2023

Please show the details of issues CST-399 and CST-400. Based on the Audit Log it appears neither of these issues had a parent Epic at the time the rule executed, as evidenced by your Log action printing nothing for {{issue.epic.key}}

in Time Tracking on Epic Case Comment by Trudy P Claspill July 2023

I concur. There is no native method to do this. If "In Progress" and "Blocked" are statuses you could split them into separate Columns on your board, but you can't divide a single column in this manner.

in How to: Swimlane appears in only one column Comment by Trudy P Claspill July 2023

The diff function is going to give you the amount of of the difference between two dates. If you want to use that to create another date, you apply that difference to another date. Your statement was: Need to update DATE1 as (DATE1 + Variable) where variable is (todays date - DATE2) The diff function will give you the…

in How to get the Difference between Dates and Update the field in Automation Comment by Trudy P Claspill July 2023

Correct - if the domain has not been claimed by your organization I don't believe there is any way for you to search the entire Atlassian Cloud user base to find out if an email has been used. Your post tags indicate that you are on the Standard plan, which includes Atlassian Support. You might want to open a support case…

in verify whether an email is already in use Comment by Trudy P Claspill July 2023

@Konstantin Kulishenkov Why is it not stated in the Announcement itself to which subscriptions this applies? Why is that information buried in Comments?

in Release notice: custom issue type hierarchy levels and configurable name for the Epic level Comment by Trudy P Claspill July 2023

Hello @GANESAN, BALAMURUGESH DINGU Welcome to the Atlassian community. Are you working with issues in Team Managed projects or Company Managed projects? That information will show at the bottom of the panel on the left when you are viewing the Scrum board. If you are working with issues in Company Managed projects, does…

in JIRA REST API to get Incident metrics Comment by Trudy P Claspill July 2023

Hello @Scott Federman Thank you for that clarification. Jira does not natively provide JQL functionality to support what you want. Are you willing to consider, or do you already have, third party apps that extend JQL functionality? For instance Scriptrunner Enhanced Search has the linkedIssuesOf() function. With that you…

in Epics linked to other epics with specific labels. Comment by Trudy P Claspill July 2023

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