Trudy P Claspill Community Champion

It is true that a project can have only one Issue Type Scheme. That defines the types of issues available in the project. And a project can have only one Workflow Scheme. However, within the workflow scheme you associate a Workflow to an issue type. The Workflow determines the statuses that are available for that issue…

Hello @Lydia Mzondo That option is not currently available for the Timeline view in Jira Work Management projects. You can vote on the change request for that here: https://jira.atlassian.com/browse/JWMCLOUD-111

The available statuses are not based on whether a scrum board or kanban board is in use. A board is just a way to visualize and manipulate issues that exist in 1..n projects. Boards select the issues they contain based on a filter used by the board. The statuses available on the board are based on the issues that are in…

To migrate to Jira Data Center you will have to buy a license for Jira Data Center. Are you planning to install Jira Data Center on a new host, or just apply the Jira Data Center license to your current Jira Server host? Refer…

If you expect the users to interact directly with the Jira application you will have to allocate them Product Access and pay for their licensing or enable Anonymous Access. In the case of anonymous access you would not be able to allocate different permissions to the PMs vs. the stakeholders. Since the nature of anonymous…

Hello @Peter McArthur Welcome to the Atlassian community. Licensing is paid per user for your Jira Cloud instance. It is not allocated per project. What functionality do you want the users to have; create issues, edit issue, read only...? For users to be able to use the functionality of Jira Cloud they either 1. must be a…

Hello @mallikarjun_tech1993 If you have a Jira Server license (vs. a Jira Data Center license) you can keep using the Jira Server environment after the license expires. You will no longer be able to get support from Atlassian for that environment, nor upgrades without purchasing a new license. Since Jira Server licenses…

Then I would suggest that you create Task 3 in the original rule and create a separate rule to run daily to create the subtasks. You will have to put something identifying into Task 3 and possibly its parent Epic that you can use in a JQL statement to find the specific Task 3 issue to which you want to add subtasks in a…

Something I am finding interesting in this latest try with the new rule is that the rule is triggered first for the Epic CST-408 at 09:17:10 pm. Did you make a change directly in the Epic at that time? 16 seconds later at 09:17:36 the rule is triggered for the child issue CST-409. What is the actual change that you made to…

Hello @Wilcor G Are you wanting all the daily sub-tasks created on the first of the month, or do you want a daily subtask added each day? You can add the creation of the Task > Monthly Task 3 to your original automation rule, just like you create the rest of the Tasks as children of the Epic in that rule. If you want to…

Hello @Lee Rourke Welcome to the Atlassian community. Are you working with Jira Cloud or Jira Server/Data Center? Besides the issues having the same reporter how do you know that they are duplicates? Couldn't one person submit two different requests via email?

First you should use the Issue Transitioned trigger rather than the Field Value Changed trigger. That allows you to control more specifically the transitions for which you want to trigger the rule. Then use the Transition Issue action instead of the Edit Issue action. If you have more questions about different rules,…

Hello @DIEGO NUÑEZ Welcome to the Atlassian community. Are you working with Jira Cloud or Jira Server/Data Center? Can you show us the Automation rules that you have already that set the Epic Link on the linked Stories when the Epic Link is set on the Feature? This will detect that the Epic Link field has been changed on…

Hello @Raman Varun Tej Welcome to the Atlassian community. Is your issue that you are breaching the limit of 500 global/multiple-project rule executions per month? If so, is this the only global/multiple-project rule in your system, or are there other such rules that are contributing the the usage count? Or is your issue…

Hello @Jessica Maxwell Welcome to the Atlassian community. Are these two "coupled" sprints displayed in the same board or different boards? If they are displayed in different boards then they may actually be the same sprint, rather than two different sprints. A sprint can display in multiple boards. Sprints display in…

Hello @Shuo Wang Welcome to the Atlassian community. Can you provide a screen image of what you see for "MY JIRA HOME" and point out the items you are clicking?

Hello @Lisa Paterson Can you provide links to the tutorials you watched? The tutorials may have applied to Jira Server/DC. Or the difference in the button labels could be because the videos are older and Atlassian has updated the button labels since then. Parent Link should not show in the standard level tasks (Story,…

Hello Justin, No, you can't see when an issue was added to a sprint based on exportable data. You would need to see the Issue History to see the entry for when an issues had a Sprint value added to the Sprint field. That information is not included in the native Export Fields option. Exporting Issue History also would…

Hello @Malavi Lester Welcome to the Atlassian community. Are you working with a Team Managed project or a Company Managed project? That information will display at the bottom of the panel on the left when you are viewing the project. If you are working with a Team Managed project it is not currently possible to display a…

The subtask may also be getting set based on a Component being assigned to it (if these are issues in a Company Managed project). Components can be used to set a default assignee for an issue when the Component is added to the new issue during creation.

Hello @Sascha Schäfers Boards are just a way to view and manipulate issues. The issues themselves exist in Projects. In order to prevent others from seeing issues that you see on your "private" boards. you need to change the permissions on the Project(s) in which those issues exist. If Management has permission to see the…

Hello @Guillermo Ortin Ramírez Welcome to the Atlassian community. Adding to Kian's answer... If you see navigation options across the top of the screen like Summary, Board, List, etc. then that would be a Work Management project. If you see navigation option in a panel on the left that would be a Software project. The…

Hello @Elena Welcome to the Atlassian community. With the Standard plan which includes only Basic Roadmaps/Timeline it is not possible to display subtasks in the Timeline. There is a change request to add that capability. You can vote on it here: https://jira.atlassian.com/browse/JSWCLOUD-18677

Hello @Сергій Стеценко You appear to be using a Team Managed project. You can confirm that by looking at the bottom of the panel on the left. There the text will include either "team-managed" or "company-managed". For a Team Managed project you would add a Dependent Dropdown custom field. Then add Parent and Child options.…

Você não deve definir o campo Epic Link na subtarefa. O campo Epic Link deve ser usado apenas para vincular problemas de nível padrão (ou seja, História, Tarefa, Bug) a Epics. As subtarefas não devem ser vinculadas diretamente aos épicos. Se você insistir em querer ver o Epic do problema pai das subtarefas dentro da…

The basic structure of the rule would be TRIGGER: Field value changed Field to monitor: Due Date ACTION: Create Variable Variable Name: dueDateDiff In this step you calculate the difference between the original Due date and the new Due date and assign that to a variable BRANCH: For Related Issues / Linked Issues Link type:…

What you want to do is not supported natively in Jira JQL.

Hello @Tomasz Winecki Welcome to the Atlassian community. What do you want to do with the results of the filter? Is this a filter you will want to run repeatedly, changing the keywords? It may be possible to construct a work around in Automation Rules, but this would not be a "filter" that could be used in gadgets. You…

Hello @RJ Denicola What version of JCMA did you use? What version of Jira did you migrate from? What happened to the subtask issues during migration? You said they weren't "split off". Does that mean that the subtask issues were not migrated at all and don't exist in your Cloud environment? Did you review the log files…

Hello @Shoki Ishida Welcome to the Atlassian community. It is not possible to make the timeline show planning beyond 2 years in the future. I did not find a suggestion in Atlassian's public backlog for that. Since you have a Standard plan you could ask your Jira Administrator to contact Atlassian support directly to find…