Trudy P Claspill Community Champion

So, I misspoke. Please provide an example of the URL through which you are passing those values. How are you setting the values of the custom fields before you use those to pass data to the form? Provide an example of the URL you are using with the variables that you are using.

@Ollie Guan Isn't Analytics for Jira available only for Enterprise subscriptions?

Hello @박상욱 Welcome to the Atlassian community. Can you provide a specific example of your use case? What is the type of the Form field? What exactly have you specified as the default value? Is this for a Team-managed or Company-managed Space? 

Hello @Michael Green How would you determine which sprint was "the last sprint"?. The content of a sprint is not restricted to a project/space. It isn't even truly restricted to a Board. Technically Jira allows any work item to be added to any sprint, as long as the user has the necessary permissions. Also there is not a…

Thank you for that additional information. That is helpful. First, based on the screen image you ate using Jira Data Center deployment, not Jira Cloud deployment as specified by the tags on your post. Second, the issue image you shared shows the issue type is Requirement. Try changing the Hierarchy filter in your Roadmap…

Hello @Jean-Claude TWAGIRAMUNGU Welcome to the Atlassian community. Only the owners/administrators of that subscription can provide the answer to that question You will need to reach out to those people for assistance We are a community of (mostly) users, and we have no access to subscriptions other than the ones that we…

Thank you for those images. That is helpful. In the last image your Roadmap is set to show only the Story level issues. Can you provide a screen image with evidence that you have issues in the REGSDI project at that level that are in the Cancelled/Rejected status and were Resolved less than 1000 days ago.

Hello @Nitin Chandra Welcome to the Atlassian community. Do you have any Filters applied to the Plan display that are causing the items to get excluded? Go to Plan Settings >Work in Your Plan. Check the Sources you have defined for your plan to confirm nothing about them causes Rejected issues to be excluded. Check the…

Hello @Support SPOC Welcome to the Atlassian community. Can you provide the exact steps you are executing to do the bulk change? There are multiple ways to access that functionality 

以下は、Atlassian Marketplaceで「プロジェクトをコピー」というキーワードを使って検索した例です。 https://marketplace.atlassian.com/search?query=copy+project&product=jira&hosting=cloud --- Here is a sample search for apps in the Atlassian Marketplace using the keywords "copy projects" Thank you for your reply. I understand about the lack of a copy function. I…

Hello @Tami King The Sprint field is already a global field available in Jira. From what I can find it can't be added directly to JPD at this time Are you connecting your JPD ideas to work items in Jira Software Spaces? Can you provide a screen image from JPD and point out where you want to use/see the field? I found this…

@Jovana Dunisijevic Wouldn't it be a poor plan for the author to share that information on this publicly accessible forum? Can you not create a support case for this person and get the information through that more secure channel?

Hello @임재혁 Welcome to the Atlassian community. What is the status of those missing items? Is it a green/Done status? If so when were they moved to that status? Completed items may be excluded from the plan based on when they were completed. * Go to Plan Settings. * Select the Work in Your Plan option * Click the Removed…

Hello @Rizwan Ye Welcome to the Atlassian community. There is not a feature to delete a site directly. You need to cancel the subscriptions to all products for the site. When the cancellations have been fully processed, the empty site will eventually be deleted by Atlassian. If it is the only site in the Organization then…

Hello @[deleted] Welcome to the Atlassian community. This is a user community where Atlassian product users help other users. As such we don't have access to your account to help you directly. We can provide advice though. The general steps are: * Cancel you product subscriptions * When the cancellations has been fully…

Hello @Vera Valshonok What problem are you trying to solve by letting customers edit requests that can't be solved by having the customer add a comment? With only native functionality customers cannot edit requests that have already been submitted, but it is possible for them to edit Forms that are included with the…

@Todd Grayson If my responses have helped you resolve your problem please consider clicking the Accept Answer button above my first response. That will mark your Question as Solved. If you still have question on this issue please let us know.

Happy to help. Don't hesitate to ask more questions through this community. Better to ask than to feel like your beating your head against a wall. Yes, the option to choose between creating a Team Managed vs. Company Managed project/space is not obvious. And keep in mind again that the term "Spaces" in the UI is synonymous…

That information is not entirely correct. Jira Cloud supports both Company Managed and Team Managed projects. "Space" is simply a terminology change. There have been a few terminology changes. "Issues" are now "work items" and "Projects" are now "Spaces". What Rovo is saying about there being a "space-based Jira" is wrong.…

Thank you for that information and the screen images. Based on the Backlog screen you are setup with a Scrum board. Are you familiar with the Scrum methodology and using Sprints? Do you want to continue with Scrum or do you want/need to switch to Kanban? The reason no items show in the Board view is because with a Scrum…

I did not see your last screen images from Space Settings before posting my reply. Based on that image you are in a Team-Managed project. In that case Work Item Type Schemes do not apply. Let us know what questions come up next.

Hello @Yusuf Barış Thank you for the screen images that you shared with @Jack Brickey Can you please tell us the space type you are using? Click the ... button next to the Space name in the navigation panel on the left and tell us what the last two lines in the pop-up say. That will be something like Software space…

I cannot really speak to your experience with Rovo. The general steps you shared with us from Rovo appear valid, given that I don't know the questions you asked it. I can continue to try to help you with the problem you were trying to solve when you asked Rovo for guidance. In order to help you with that problem I need to…

Thank you for that additional context. That is helpful. I can't really speak to the Rovo experience as I have not worked with it that much. But I can try to help you with the problem that you are trying to use Rovo to help you solve. Assuming you want help with that, I'll proceed. And if you don't want help with that,…

Hello @Todd Grayson Welcome to the Atlassian community. It is a challenge to address the concerns you have raise when there are no specific details. You refer to the "classic" work environment, and then also to multiple features of the system. And we don't know what you experience level is. Did you work previously with…

Hello @Tina Moser Welcome to the Atlassian community. As a user community populated mostly by users of the products, we don't have access to your system nor the Atlassian back end to directly investigate the problem with the codes shown in the message. And since you are on a Free subscription you will not be able to open a…

Hello @Loginc Cucu Welcome to the Atlassian community. Disclaimer: I have not worked with Rovo Dev. I found this documentation that talks about Rovo Dev credits. Have you already reviewed it and compared it to your usage? https://support.atlassian.com/rovo/docs/view-your-rovo-dev-credit-usage/

Hello @Alex Gerulaitis Your post tags indicate you are using a free subscription. Is that accurate? In such a subscription all projects/spaces are accessible to all licensed users by default. But if at some point you were on a trial or paid Standard or Premium subscription then during that time more restrictive permissions…

Hello @Jaderson In what specific way were you blocked from raising a support request? Where did you try to raise it? What options did you select? What response did you get that indicated you could not raise the request?

Hello @otakuinside I'm glad you found my advice helpful. Please consider clicking the Accept Answer button above my first response to mark your Question as Solved. That helps others searching the community find the posts with validated answers.