Trudy P Claspill Community Champion

@Tomislav Tobijas I think the author means to check the status of the FE Subtask and the BE Subtask to see if those are in the "FEATURE BRANCH TESTING" status as a condition for transitioning those subtasks to Done.

Hello @Syed Aman Please be advised that this forum is primarily a user community. We are users of the Atlassian products volunteering our time to try to help other users like you resolve problems and learn new things. We are mostly not the Atlassian support team, although they do sometimes chime in. We do not have access…

Hello @Matthew Farrugia Welcome to the Atlassian community. Yes that is possible. Please show us the entire rule you have created so far. Also show us all the details from the Audit Log for when the rule ran.

Let us see if we can clear up terminology. Looking at your history in this community it looks like you've been active for a few years When you started the "containers" for issues were called Projects. In the past year Atlassian has changed the terminology. Now those containers are called Spaces. Same thing, new name. When…

Hello @Ramesh Krishnan Related to wanting the epic updated only for the first child story transition you could try a couple of things If the date in the Epic will only be set by this automation rule, then after the Re-fetch action you could add a Condition to check that the date field is empty. That will prevent this rule…

Hello @Yoonah Jung Welcome to the Atlassian community. You should report that problem to the administrators of your Jira instance, and they can contact the support team for the third party app that is providing you with that functionality. That functionality is not provided natively by Jira, so there must be a third party…

Hello @Waleed Tariq Welcome to the Atlassian community. As mentioned in the message this can be caused if there is a billing issue with the subscriptions under your Organization. Have you checked the billing information for your subscription to ensure all payments are up to date? Have you had a Confluence subscription for…

Hello @Radhika Irkar Welcome to the Atlassian community. As stated in the message you need to contact the administrators of the Jira system you are trying to access. Here we are a user community. We are users of our own instances. We don't have access to the one you are using. I recommend that you contact the technical…

Yes, indeed, a JSM Space can have multiple Customer Organizations associated to it.

Are you talking about letting certain customers see all requests in the entire JSM Space? Do you have more than one Organization in this JSM Space? Do you add all the customers in this Space to Organizations? For the customers added to Organizations are they added to only one or might they be added to more than one? How…

Hello @Abhijith Wadeyar Welcome to the Atlassian community. Have you tried multiple times? Are you able to access other saved filters successfully? Have you asked another user to try the same thing, and are they getting the same error? Have you reported the problem to the administrators of your Jira system? Here we are a…

Hola @Christian Pinzón , Bienvenido a la comunidad de Atlassian. ¿Podrías darme más información sobre por qué trabajar con varios espacios no satisface tus necesidades? Además, ¿qué tipo de espacios utilizas? Si vas a Espacios > Ver todos los espacios y revisas la información en la columna Tipo de tus espacios, ¿qué…

Can you tell us what setting you have selected here: * From the top right of your screen, select Settings (), then Apps. * Under Jira Service Management, select Email requests. * Under Account creation for customers, what is selected? And here? * From the top right of your screen, select Settings (), then Apps. * Under…

Hello @Peyton Kuhn Referring to your earlier post: https://community.atlassian.com/forums/Jira-Service-Management/Allow-external-users-to-send-emails-without-creating-an-account/qaq-p/3203660 ...there must still be an account set up for a person trying to submit a request via email. Setting your portal access to Open does…

Hello @s11202128 Welcome to the Atlassian community. Here we are users of our own Jira instances. We don't have access to the instance you are using and we are not the administrators for it. We cannot fulfill your request to set up the "Contact Jira Administrators" feature for that system. I recommend that you contact the…

Hello @David Hay Adding to this: The default work item hierarchy is Jira is Level 1: Epics |-- Level 0: "standard" work item types (i.e. Story, Task, Bug) |-- Level -1: subtask work item types The work item types at Level 0 are the ones where you set Story points. These are the items count towards burn down/up charts and…

Hello @Christoph Bode Welcome to the Atlassian community. Is the problem that you are unable to access the specified Jira Cloud instance? Or is the problem something else? If you are having access issues for a specific Jira Cloud instance you will need to contact the administrators/owners of that specific instance. Since…

Hello @Amiyah Strickland Welcome to the Atlassian community. Which app are you asking about? If you are asking about the apps sold by Atlassian, you can find information about those apps on their website at https://atlassian.com If you are talking about this website where we are having a dialog, it is a user community for…

Hello @Michael Green Perhaps I miscommunicated. I will try again. How do use JQL to query all Stories and Tasks completed in the Last Sprint ? There is ambiguity in what you mean by "last sprint". You did not say "...issues set to Done in the last sprint where"last" means the most recently completed sprint based on the…

@Tomislav Tobijas I believe REGSDI is the project name rather than the key.

Hello @Dharani Dharan D Welcome to the Atlassian community. If you want to transfer data from one Jira Cloud instance/site to another Jira Cloud instance/site you don't use JCMA. Follow the guidance here: https://support.atlassian.com/organization-administration/docs/copy-product-data/

Additionally as per the following 2022 post on the Atlassian e website, it is no longer possible to get Atlassian apps in Russia, and I notice that your email address ends with the country code used by Russia. https://www.atlassian.com/blog/announcements/atlassian-stands-with-ukraine

Unfortunately that is an API reference for the Jira Cloud app, not the Jira Data Center app . The Jira Data Center API doesn't provide an endpoint for creating screens, based on the documentation link I provided.

Hello @АДИЯ ИСМАГУЛОВА Welcome to the Atlassian community. This is a community for Atlassian product users. We cannot create an account for you. We can offer advice on how to solve a problem you are experiencing. What steps are you executing? What responses are you getting? With that information we should be able to…

Information on cancelling subscriptions can be found here: https://support.atlassian.com/subscriptions-and-billing/docs/cancel-a-subscription/ To start a new subscription go to this page: https://www.atlassian.com/software Click the Try Now button for the product you want to use. You should be prompted for a site URL You…

The exact steps for which option?

I don't see an endpoint in the API documentation that supports creation of screens. https://developer.atlassian.com/server/jira/platform/rest/v10000/api-group-screens/#api-group-screens

Hello @Tulika Please share with us the details of the API call you are making, and the link for the API documentation you are referencing.

You will have to upgrade to change the site name. Alternately, cancel the subscriptions on this site and start a new subscription where you enter the site name you actually want to use.

Hello @Manmeet Manethiya Welcome to the Atlassian community. Your post tags indicate you are using Free subscriptions. Is that accurate? You can change the URL for a site only if it includes an app on the Standard, Premium, or Enterprise subscription. Do you have such a subscription on the site?