Trudy P Claspill Community Champion

The exact change you make depends on the start date field in your system. When you view an issue, what exactly is the label for your start date field? In my case it was "Start date". In your system it may be different. You need to use the label/field name that is correct for your system. If "Start date" is the label you…

With what type of project are you working - Software, Work Management, or Service Management? Also, is the project a Team Managed project or a Company Managed project? How do you identify that a user is the "external userses of the customer"?

The article I provided is for exactly that. It mentions that the approval step that is available in Jira Service Management is not available for Jira Software. It provides instructions to create a work around to provide similar functionality.

It would be great if you report back here whatever you discover the solution to be. That information could be helpful to another community member that encounters the same problem.

You said you want to automatically assign issues that are Bugs. If that is the case, why are you checking to see if the issue type is "Sub-Bug"? If you want to automatically assign issues that are Bugs, then remove the condition that is checking if the issue type is Sub-Bug.

Não tenho certeza se entendi corretamente o seu cenário. Talvez existam vários cenários. 1. Se o problema acionador não tiver links para nenhum outro problema (zero problemas vinculados), crie um problema no projeto "OR". 2. Se o problema acionador tiver alguns problemas vinculados, mas nenhum desses problemas vinculados…

@Rizwan Siddiqi Did you solve your issue? What was the solution?

Just to follow up, based on the images you provided the Create Version was set to create the version in the ETT project, not the TDM project. Since the rule trigger is the Release of a Version, it would only be triggered when a version is released from the project specified in the Rule Details page. If you want to debug…

Hello @Ellen Krischer You indicated you are a Site Admin and on a paid plan for the product. Have you considered contacting Atlassian Support directly on this topic? https://support.atlassian.com/contact/#/

Hello @manuel_corrales You should contact the vendor of the app directly to ask that question. https://marketplace.atlassian.com/apps/1211933/brikit-theme-press-for-confluence?tab=support&hosting=datacenter

So, in the rule Audit Log page you see only entries with a status of "config changed"? There are not any other entries wither other statuses? Is the rule enabled? What is the scope of your rule? Generally rules are associated with a single project and that is specified on the Rule Details page. Is the project in the Create…

Hello @Denise Pickering Can you confirm the type of project with which you are working? Is it Software, Work Management, or Service Management? Is it Team Managed or Company Managed?

Hello @Brian Taylor There is a change request for that here: https://jira.atlassian.com/browse/JRACLOUD-76717

Hello @Michael Smith What information is available in the rule Audit Log for when the rule has executed?

Hello @Kelly Simmet Welcome to the Atlassian community. Looking at the email notifications I've received from the community, the sending email address is community-do-not-reply@em.atlassian.com

Olá @Vinicius Souza de Oliveira , Não é possível fazer isso com funcionalidade nativa. Há uma solicitação de alteração relacionada ao seu cenário. https://jira.atlassian.com/browse/JRACLOUD-63384 Você pode fazer isso se desejar usar um aplicativo de terceiros como este:…

Can you provide screen images or a video that demonstrates this? Are you working with a Team Managed project or Company Managed project? Are you working with a Software, Work Management, or Service Management project? Can you provide an image of the workflow?

Hello @Olivia Wilson You can change the issue type through the issue type icon only between types that are at the same hierarchical level and use the same workflow, I believe.

Hello @Jamie Edmondson That is currently expected behavior. Refer to the answer from @Walter Buggenhout on this post. https://community.atlassian.com/t5/Jira-Software-questions/JIRA-WORK-MANAGEMENT-TIMELINE-not-showing-epic-s-hierarchy/qaq-p/2328271

Hello @[deleted] Welcome to the Atlassian community. Yes, Jira can handle that. If you disable Sprints, transition to Kanban, you will lose access to the scrum-related reports. If you later turn the Sprints feature back on at a later date, all the historic Sprint information and reports are returned. I have not observed…

Refer to this page for information about merging Jira Cloud instances. https://confluence.atlassian.com/jirakb/merge-multiple-instances-of-jira-cloud-779160767.html This page discusses methods for migrating from self-hosted to Cloud, and it is possible to migrate the data into an existing Jira Cloud instance.…

1. Each product on each site has its own licensed user count that is used to determine billing. For each product each user with Product Access will be counted. If you already have one site that has Jira and you are a licensed user of it, you count as one user for the billing of that product. If you set up a second site…

Se o log de auditoria informar que nenhum problema vinculado foi encontrado, você precisará examinar o problema que acionou a regra para confirmar se há problemas vinculados. A chave do problema que acionou a regra também é registrada no log de auditoria. Se você acha que o problema tem problemas vinculados, você pode nos…

As @Charlie Misonne said, the way your rule is currently written, when you use "copy from issue" in that step "issue" is referencing the trigger issue, so the result is the rule is trying to change the status of the newly created issue to the status it is already in. What you want is to change the newly created issue (the…

Hello @Mohammed Ikramuddin Ghiyasuddin If it is possible to create a filter to select the 2-30 issues that are going to be linked to issue 1, then you could create an Automation rule that could accomplish this. If the issues are in different projects it would have to be a multi-project rule which can be created only by a…

Please show us the details of the Transition step in the rule. In this case you appear to be trying to transition an issue that is a clone of another issue. Are you trying to transition that issue to the same status that the original issue is currently in? Are these issues in the same project? Are these issues the same…

When you add a filter that uses a User Picker field like Request Participants you may notice that after selecting the user you want the filter changes to show the selected user's account id instead of name. You can take that ID number, surround it with quotes, and use the contains operator (~) to search the text of all…

@Hauke Bruno Wollentin If the fields are of type Date Picker or Date/time Picker, per the Custom Fields screen, it will be possible to copy/convert the data with functions in an Automation rule.

I find a blueprint for each one:

In rule 1 after your Advanced Compare add another condition like this: Where I used "duedate" in the JQL you would substitute your custom date field. This condition will ensure that there are no child issues of the Epic where the custom date field is empty.