Trudy P Claspill Community Champion

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Hello @Sunilkumar k You will have to create another scrum board that has a filter that encompasses all the issues you want to include in the report. If you want to do this one time for one sprint, you can create a filter based on that one sprint. If this will be an ongoing need for multiple sprints that will include issues…

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Hello @Srinivsarao Mutyam Whenever asking for help with an automation rule please provide a copy of the rule. We need that information in order to give you good advice on how to change it to meet your needs. I believe it would be possible to add a check to confirm that all the child stories have a due date value before…

Hello @tehreem_warsi What information is in the Audit Log for the execution of this rule? I believe your problem is the two conditions: To get past the first condition the created issue must be a Bug. Then to get past the second condition the issue must be a Sub-bug. Both conditions must be met in order for the rule to…

Hello @Rizwan Siddiqi Welcome to the Atlassian community. First find out what login they are using for Atlassian Cloud. Then in https://admin.atlassian.com go to Directory and confirm that there is a user there that matches that login and that the user's status is Active. Review the details of the user's account and…

Hello @mummareddy supriya With native functionality you cannot attach a validator directly to a field such that the validator will be executed whenever the field changes. Are you working with issues in a Team Managed project or a Company Managed project? If you have enough permissions you could create an Automation Rule…

Hey Trudy, exactly thats what we are missing - we are already in contact with out confluence admin who also created this space for us but couldnt find a solution which is why I contacted the atlassian support... But seems like the is no solution for us and we have to find a different tool to use for our knowledge base - am…

@Hira Ahmed Shaikh I see that you started a separate new Question where you have already received an Answer. https://community.atlassian.com/t5/Jira-questions/Jira-tickets-not-moving-to-different-status-after-validators-are/qaq-p/2463807

I've flagged the post and messaged the Atlassian team to ask them to look into this.

What problem are you trying to solve? Are you trying to get the field to display properly on this screen or are you trying to remove it from this screen? If you want to remove it from the screen entirely you are also going to need to modify the Field Configuration that applies to that type of issue to make the field…

I am stumped. I recommend that you ask you Jira administrators to open a support case directly with Atlassian about this. And it would be great if you report back here what you learn. https://support.atlassian.com/contact/#/

Hm, well, depending on exactly when the last time was that you used any of the free products it may be that the products have not yet been fully deleted. See the timeline documented in this post.…

If you had free products in this organization and stopped using them then they would've eventually been deactivated and then removed. At this point you should be able to simply delete the Organization. If you have claimed domains in the Organization you'll have to remove those first.…

Hello @Benjamin Gill Welcome to the Atlassian community. I guess you are seeing something like this, right? Click on the Close button here. Then click on the Switch to JQL option. From here you can type in the field name, then the equals sign, and then start typing the name of the user of interest. A list of possible…

Hello @Tom Mikelin Welcome to the Atlassian community. What happens when you try to remove products from that organization? Are you unable to find the functionality to remove the products? Do you not have the necessary permissions? Are you getting an error message?

Hello @Heather Driscoll Welcome to the Atlassian community. When you say "accounts" are you talking about the user accounts for individual people? Are you talking about combining two discrete copies of Jira, each with their own projects and users, into one instance of Jira? If the latter: * Are the Jira instances self…

Any time you associate an issue with a sprint that sprint will be added to the Sprint field for that issue. Also, that sprint will display in any scrum board that also includes issues assigned to the sprint. An issue may be in only one Active or Future sprint at a time. If you assign an issue already in an Active or Future…

Please show screen images showing the entire rule. Please show the details of the step in the rule where you are using the formula. Please provide a screen image showing all the messages in the Audit Log for an execution of the rule where you got the error.

In your smart value it looks like you have a space between {{issue. and summary}} If that is the case, that explains the problem. You need to remove that space. Smart values can be very sensitive. You need to make sure you are using the right case, and have spaced only where they are supposed to be.

As per the message that you have highlighted in the image, start by contacting the app vendor through the site specified in the message.

Hello @David Holman It is not possible to show subtasks in the basic Timeline function that is available in all agile boards. There is a change request here to which you can add your vote. https://jira.atlassian.com/browse/JSWCLOUD-18677

Can you show us the Edit Issue action details again please? When I use the same code in my own automation rule it works exactly as you wish.

@Matt Merola I encourage you to contact Atlassian support directly on this. They know the details of updates that have been deployed. Additionally, because you have a Premium subscription I believe you have access to Release Tracks, which could mean that updates are deployed to your environment in a different time frame…

So, you are not getting "Aug <the original summary in the issue>"? Or you are getting that but that isn't quite what you want? If what you are getting is not exactly what you wanted, please provide an example of what the summary would look like before and what you want it to look like after.

Can you provide a screen image of the field with the entry and a screen image of the error message display? Is this for issues in a Software, Service Management, or Work Management project? And is the project Team Managed or Company Managed?

Hello @Rahul Kumar Please provide more information. How were you trying to set the value? What steps were you executing? What value did you try to use?

You have a typo in the smart value. You have an extra "s" in there. Also the "i" needs to be lower case.

Do you have the Estimation setting for the board set to Story points? Do you see estimation totals above your sprints? Do you see an estimation total above the backlog if you are not filtering? Can you provide a screen image of your Backlog screen showing the estimation totals for sprints and the Backlog?

@Ralf Fehling Using the Mark As Done option on the Epic is also not enough. That just removes the Epic from display in the Epics panel. It doesn't prevent the addition of the done Epic as the parent for an issue.