Trudy P Claspill Community Champion

What is your level of experience with Powershell? Are you trying to figure out how to get the data from your database? Are you trying to figure out how to use the JiraPS module itself just to interact with Jira?

Are you talking about transitions that they do have access to try that then fail to complete? Example: They have an issue set to In Progress. They have an option to set it to Done. They are able to select that, but for some reason the issue doesn't get set to Done. Or are you talking about a transition that they are unable…

Hello @BenWade Can you provide screen from these two boards showing that they have two differently named sprints? To find out if you have issues assigned to the wrong sprint you need to not include the project in your search. I decided to check if I accidentally assigned issues to the wrong project's sprint. for this I go…

Hola @Anderson Murillo , Bienvenido a la comunidad Atlassian. Jira no tiene ninguna capacidad incorporada para crear ese tipo de informe. Es muy limitado en los tipos de filtros que puede realizar con respecto al tiempo de trabajo. Existen aplicaciones de terceros que pueden ayudarle a generar ese tipo de informe.…

Adding a clarifying note: When you are in the Create Issue dialog, where it shows the pull down field for Status and you currently see Backlog, that field will list all status in the workflow (for that issue type) that have an incoming Global Transition. An incoming Global Transition means that an issue in any status in…

I tried {{issue.epic.summary}} in a Team Managed project, using a project-specific rule and it also worked. I think that the problem is actually that this is a Global rule, and the "EN" field in the Team Managed project may not be the same "EN" field that is used by Company Managed projects. When you added the "EN" field…

We need to back up a moment and look at the problem you are trying to solve with this automation. Why are you trying to add the Epic Name value from the parent Epic as a Label on the child issue? If you Epic Name value has spaces in it, it cannot be added as a Label value. Label values can't have blank spaces.…

Hello @Anu Welcome to the Atlassian community. Have you tried to construct this rule? Can you show us what you have so far, and let us know where you are struggling? Are you working with issues in a Team Managed project or a Company Managed project?

Hello @Georgina Mercado The count of issues in each column is shown at the top of the column. If that doesn't meet your needs can you please provide more information about what you are trying to accomplish and where you want to see that panel?

Hello @philipf Do you mean you created a new issue type, and added it to the Issue Type Hierarchy at the same level as the built in Epic issue? Adding a new issue type to that level does not result in that issue type having the same functionality as the built in Epics. That hierarchy level information is used by the…

Hello @philipf Are you working with a Team Managed project or a Company Managed project? That information will display at the bottom the the navigation panel on the left. Are you working with a Kanban board or a Scrum board? When you say you are "sorting" the board, exactly how are you setting that sort? Are you talking…

Hello @Aron Kuch There is no native way to create the total Business project view (Summary, List, Board, Timeline, Calendar, etc.) based on a saved filter. That entire UX is tied specifically to an entire Business project. The features you find in that UX are not "universal" because Business projects and Software projects…

The ScriptRunner app has the concept of Scripted Fields that you might be able to use. https://docs.adaptavist.com/sr4jc/latest/features/scripted-fields The trick then would be that the transition date/time when the issue goes to "pending" is not necessarily recorded as an independent value in an independent field, so I'm…

Hello @Robert McCool Welcome to the Atlassian community. I would use two custom fields and Automation Rules. An Automation rule would set Field 1 to the date the issue moved to the "pending" status, when that status change happens. Another Automation rule would set Field 2 to the difference between now and the date/time in…

When you set the Swimlanes to be Epics what you get is horizontal groupings of issues by their parent Epic. The header for each Swimlanes identified an Epic and the cards shown in the Swimlanes are the child issues of that Epic. If an issue is not a child of an Epic then it's card is displayed in the last Swimlanes -…

Can you add a Log action immediately before each Edit Issue action to print the content of your smart value into the Audit Log? https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/#Log-action Make each Log action content a bit unique so that we can tell which output is from which action.

I believe the WAS operator is not working on the human readable text of the Version name, but instead on the unique numeric ID that currently matches the human readable version name that you put into the JQL. So, originally you may have had a version named "Release One" and it was assigned unique ID 12345. You then deleted…

Hello @Rafik Bouizergane How do you grant Product Access for Confluence? Do you already grant Product Access to everyone in your organization? All users who have licensed access to Confluence must be a member of at least one group that has been granted Product Access. You could use the same groups used for Product Access…

...which is noted in the referenced document. :-)

Hello @nessie.liu Welcome to the Atlassian community. Can you explain why you want to note an item is overdue using a custom field when you can get that list of issues already with the JQL statement? You certainly can do what you want by using an Automation Rule to execute the JQL to find the issues and then set the custom…

Hello @Michael Sajdak Welcome to the Atlassian community. It appears that Forms in JWM can be used only for issue types at the standard issue level (i.e. Story, Task, Bug) - the level between Epics and Subtasks. It is understandable that Forms can't be used for Subtasks, because Subtasks must have a parent issue and…

Hello @Anneliese Pretorius Jira Work Management does not include functionality for Capacity / Resource management. If you are not open to using Jira Software and Sprints for capacity management then you will need to look at a third party option, such as Tempo Planner Resource Planning . You can find other possible…

Invite the user to the site. Ensure that the user is added to a user group that grants Product Access but that is not used to grant access to specific projects in Jira. That group may also need to be added to some Global Permissions in Jira, such a "Browse users and groups" if you want the user to be able to use the "@"…

@bhushan To what do you want to change it?

@Tansu Akdeniz The specified email message is not generated by the Send Email action.

I have been researching that same question for weeks and have not found any such parameter, specifically when an Incoming Email Handler is used to process emails and create issues. For Jira Service Management using its built in email handler there is a Channel field that get set to Email Channel.

Remove the JQL from the Scheduled trigger. Then the Lookup Issues action will run once to retrieve the issues in the "to do" status, and the Send Email action will run once to send the results as an email.

Hello @koutarou ishibashi What type of value are you setting in the Select List? How does that relate to the number of issues you want to create?

Hello @Toby Woolhouse No, you cannot show the higher hierarchy levels in the basic Timeline function that you see in the left-side navigation panel when viewing a board. Those Timelines can display only Epics and their child issues. To see the extended hierarchy in a timeline view you have to create an Advanced Roadmap…

That article applies only to the Scriptrunner product for Jira Server/DC, not Jira Cloud. The Scriptrunner Behaviours product for Jira Cloud is not capable of doing this.