Trudy P Claspill Community Champion

Hello @Rasneet Kanwar Welcome to the Atlassian community. Are you trying to use a Global automation rule against both Company Managed and Team Managed projects? Can you show us the Audit log information for this rule running against a Team Managed project where the Else-If condition is executed?

Hello @marianna_taborda What problem are you trying to solve by generating an automated message when a new comment is added to an issue in the "done" status? Do you have any third party apps (like ScriptRunner or JQL Tricks) that extend issue searching functionality so that you can search for issues based on the dates…

Hello @Sanjivani Wayal What problem are you trying to solve? How are the Action item and the Epic item related? What is the scenario where you need to compare these date (i.e. one of the issues has a status change) and what do you want to do with the results of the comparison?

Hello @Tomasz Armata Welcome to the Atlassian community. What is your Swimlanes setting for the board? I find in this scenario the subtasks are visible only when the Swimlanes are set to Stories.

Hello @Manoj With native Jira functionality it is not possible to display a Kanban board and a Scrum board in one browser tab at the same time. What problem are you trying to solve by doing that?

Hello @Santosh Lilani If you have a site established in Atlassian Cloud, you can go to https://admin.atlassian.com and select the Products tab. There you should see an Add Product button. When you click the Add Product button it will ask you if give you the option to add the product to an existing site or create a new site…

A user needs the Global Permission for Make bulk changes to be able to upload issue data via CSV from the "View all issues" page. That also gives them access to the Bulk Change option on the same page.

I don't usually "grab" the card by any piece of data. I put my mouse in the empty space of the card and grab it there. With the new options to edit some fields directly in the card clicking on a piece of data may activate the editing option. Or clicking on a piece of data like the issue key may activate the "open this…

In the second image where you circled the Calendar field, start typing the name of the calendar into that field . As you type Confluence should show you a list of calendars with names that match what you type.

Your Organization Administrator can change your subscription to the Premium plan.

Hello @Melody KirkWagner You said you "eventually changed the names and removed the old ones". Did you actually delete the old versions from Jira entirely or just remove them from the issues and insert a different Version for the issues? Did you keep the version you created originally and just change the names? Is "Release…

Hello @Erin Liva So far I am not able to recreate your issue. Is any other user have the same problem? If you are using Chrome as your browser have you tried a Chrome Incognito window? Perhaps there is a cache problem in your browser and clearing it might solve the problem.

I just stumbled across this free app that might help you. Super Search for Jira They say you can search for other entities, like filters, but their documentation doesn't go into detail about what you use for search criteria. It has only 3 installs documented, and they have not provided any Privacy or Security information…

If you want to have a recognizable parent/child structure above Epics then you need the Premium subscription or a third party app. The only other alternative is to use generic issue linking to create the relationship between the Epic and that other level/issue type, but there will not be any built-in recognition that is a…

All of the apps I'm thinking of are free only if you have 10 or fewer licensed users. 11 or more users requires you to pay for the apps for all licensed users on your instance.

Hello @lucie.x.mcfarlane Welcome to the Atlassian community. You can't have the rule first search for issues and present that information to a user and prompt them for a response. Automation rules are intended to run without interaction from the user. The exception is Manual Trigger rules which a user does start manually,…

Are you a Jira Administrator? Only a Jira Admin can make that sort of change - creating a new custom field, creating a screen, and modifying a workflow to attach the screen to a transition. This page includes information about using a screen with a transition.…

Hello @Torsten Berger Sharing a page is just a way to notify people of the page's existence. It does not set any level of permissions for the recipients. The recipients need to already have access to the Space and at least View access for the page, and Edit access for the page if you want them to be able to edit it. The…

Hello @Brad Miele Are you referencing some documentation for this? If so, can you provide the links? You can navigate to your personal Calendars page from the Calendars option under the Apps menu. From there you can create a new calendar. You should also be able to create a new Calendar by navigating to the Calendars…

How do you want to document the reason for the transition? Are you going to provide a custom field where the user can type in the reason, or select from a list of reasons? If so, then you can use just one transition, and include a Screen on that Transition where that screen includes your Reason field and have the user…

Hello @Gabriel Flavio Welcome to the Atlassian community. Create another Automation Rule that will transition the subtasks to solved when the parent issue transitions to solved. When you are in the Automation screen there is a Templates section. There you will find a template for a rule that does exactly that.

Hello @Kelton Fernandes Welcome to the Atlassian community. Jira does not have a native method to enable you to search for issues that have had their issue type changed. Are you open to using a third party app to get that capability?

In my case I have "Feature" instead of "Initiative". From an Advanced Roadmap Plan you can create a new Epic under the item (under Feature for me, Initiative for you) by clicking the ... next to the item and selecting Create Epic. After that you have to Review the plan changes and commit the changes in order for that Epic…

Hello @Sofia Grunspan Are you trying to put existing Epics into existing Initiatives? Or are you trying to create new Epics under existing Initiatives?

Hello @Sofia Grunspan With a Scrum board the model of what shows on the board is different from Kanban. A Scrum configuration includes both a Board view and a Backlog view. The Backlog view will show all incomplete issues, and all issues that are assigned to a currently Active or planned Future sprint. The issues will be…

Hello @Mohamad Chaarani If you are using a Company Managed JWM project then you can restrict comment visibility to roles and/or groups, if the Global Configuration option for that has been enabled. You would need to have all your internal users specified in a project role (or user group) that is separate from any role (or…

Hello @Sourav Mallick Are you using an app to manage the integration between Jira and Github? Are you using github.com or a self-hosted Github server? If you are using an app, you need to review the information for that app to get information about if or how the data for that app migrates.

Hello @Scott Federman You can do this with an Automation Rule. If you use the Sprint Started trigger you can get access to that sprint's start and end date/timestamps using the smart values {{sprint.startdate}} {{sprint.enddate}} Those are date/time values in UTC (all date/times are stored in UTC in Jira). You would need…

Hello @Pablo Pérez Klein Can you provide a screen image of what you are seeing? With what type of project are you working? You can find that information in the Type column on the "View all projects" page under the Projects menu. Do you have swimlanes configured for your board? Also note that Sub-tasks cannot be…

Hello @Aline Samuel Welcome to the Atlassian community. Only a Jira Administrator can change the name of an issue status. A Project Administrator might be able to add a new status with the new name under limited circumstances. Issues in the original status could then be moved to the new status, and the original status…