Trudy P Claspill Community Champion

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  • こんにちは @Kodai_Okugawa 、 アトラシアン コミュニティへようこそ。 質問の内容を詳しく教えていただけますか? 「フィールド値が変更されたとき」オプションにはどの画面でアクセスしていますか? --- Hello, Welcome to the Atlassian community. Can you provide more context for your question? On what screen are you access the "When field value changes" option? I don't understand the rule for the "When field value…
  • Hello @Mia Quinlan-Pretto Welcome to the Atlassian community. In a Team Managed project the field "Epic Link" is not used, so you will not be able to add it to the screen. You can see the parent Epic of a an issue in the bread crumbs at the top of the issue details. What problem are you trying to solve by having the parent…
  • Привет @Азиза Джурабоева , Добро пожаловать в сообщество Atlassian. В Jira Cloud нет встроенной функции архивирования отдельных проблем. Какие именно действия вы выполняли ранее для архивирования проблем? Возможно, эта функция была предоставлена ​​сторонним приложением, которое было добавлено в ваш экземпляр Jira и теперь…
  • Hello @adithya The purpose of a Burndown chart is to show you progress with regard to completed issues only. You cannot change that chart to show a line for issues that are In Progress nor to show issues that have been created.
  • Sí, puedes crear una regla de automatización para eso. Debería crear una regla en el área de Automatización global. Establecería el Alcance en Múltiples proyectos y, en el campo Proyectos, incluiría sus proyectos de Ticket y Cliente. No mencionaste cuál es el nombre del campo en Cliente que contiene al agente, así que en…
  • To confirm that the issue has truly every been in only one sprint, can you do a search for the issue, display the search results in List View, and include the Sprint column like this:
  • The rule you want would look something like this: If you want this to run only when a Task type issue has work logged, then insert a Condition between 1 and 2 to check that the Issue Type for the triggering issue is a Task. Step 2 is confirming that the trigger issue has issues linked to it such that the Task "implements"…
  • Hello @Alex Sramek Atlassian Cloud publishes weekly release notes (for 2023) here: https://confluence.atlassian.com/cloud/blog/2023 At the top of that page is a message about how to receive the weekly release notes by email.
  • Hello @Candice Caputo In order for Anonymous access to work for an individual space you have to enable Anonymous access to the Confluence site. You would find that option at https://<yourURL>/wiki/admin/permissions/global?tab=anonymous
  • Hello @Jay Welcome to the Atlassian community. Generally, if Jira sees an issue key in the Summary field of an email message then it will add the email content as a Comment on that issue. If there is no issue key in the email summary and the reply is not replying to an email notification sent by Jira, then Jira does not…
  • Hello @Kaitlin Gatti Welcome to the Atlassian community. Atlassian is continuously rolling out updates to the Cloud applications. Not all instances get the same updates on the same day, though. When you try to view queues, what exactly happens? Can you provide a screen image of what you see? Have you tried using the…
  • Will a Task every be linked to multiple Story issues with the "implements" relationship? What would you want to do if it was linked to multiple Story issues?
  • Hello @Dr Romina Welcome to the Atlassian community. Jira is essentially a work tracking tool. You can specify the workflow steps that the work transitions through during the life cycle of the work item. What type of work do you want to track? What is the flow of that work through "statuses"; i.e. To Do, In Progress, and…
  • Hello @Gustavo Poletti Welcome to the Atlassian community. You will have to give the Airtec team access to the Jira project if you want them to be able to modify the issues in it.
  • Hello @Daniel Pfeffer You can allow other users besides full Jira Administrators permission to create automation rules at the project level. Navigate to https://<yourJiraURL>/jira/settings/automation#/config There you should find a checkbox to allow Project Administrators permission to create Automation rules scoped to the…
  • Hello @Sarah Ergen Welcome to the Atlassian community. Are you working with a Scrum board or a Kanban board? Are you working with a Team Managed project or a Company Managed project? What does the "Ready to Deploy" status represent to your team? Does that mean the work is done? Is that the final status for an issue or does…
  • Hello @Yvonne Welcome to the Atlassian community. Are you working with Jira Cloud or Jira Server/Data Center? If your URL is similar to https://yourCompany.atlassian.net ...then you are using Jira Cloud. The Story Points field is a simple number field. When you get the remaining time do you want the calculation to figure…
  • Hello @Desiree Peters Welcome to the Atlassian community. Is this for a Team Managed project or a Company Managed project? Can you provide a screen image that shows this?
  • Hello @charlotte To illustrate your issue can you provide screen images of your timeline and an Epic with child issues that are not displaying, and also where you set the option to show child issues in the timeline?
  • Do note that even when that global permission is not allocated explicitly to any user group, users who are Jira Administrators are still able to create Team Managed projects. And some of the project templates are offered only as Team Managed projects. You need to also educate your Jira Administrators to ensure they know…
  • Hello @Aslihan Paksoy Welcome to the Atlassian community. Can you show us a screen image of the Sprint field for one of these issues that you think should not be included?
  • Hola @INNOVACION DIGGIA , Bienvenido a la comunidad Atlassian. ¿Exactamente cómo intentas crear estos problemas? ¿Está utilizando "crear problema" dentro de la visualización de la hoja de ruta, o el botón Crear en la barra de menú superior, o la opción "crear problema secundario" cuando ve un problema individual?…
  • We will take enterprise solution, How do you deal with the issues observed/reported in Sandbox by any customer so that we dont see them when release is moved in PROD? Or we just need to live with the issues as release wont be delayed? Sandbox and Release Tracks are separate features. A Sandbox is where you test changes…
  • Hello @Santhosh Solipuram Into what type of project to you want to import the issue type? And exactly what are you hoping to carry across during that import? The fields associated with the issue type? The screen layout? The workflow? The short answer is I don't believe there is any way to "export" an issue type and its…
  • Jira does not natively support adding something between level 1 (where the native Epic is) and the level 0 (where the "standard" issue types are), that Jira would then recognize as a parent/child relationship. You could artificially use generic issue linking to indicate one standard issue type (i.e. Task) is a "child of" a…
  • Hello @Geylani Özçubukçu I'm glad we could help! Please consider clicking the Accept Answer button on the answers, if your problem has been solved.
  • What my questions stand is more on how that "4w 4d 5h" was calculated on the yellow. That is a good question. My initial response was that it would be taking the sum of the Original Estimates on the associated issues and then pretty-printing it based on the Time Tracking global issue settings where working hours per day…
  • Привет @Азиза Джурабоева , Добро пожаловать в сообщество Atlassian. Пожалуйста, начните новую ветку вопросов для вашего вопроса. Когда вы публикуете сообщение в существующей теме, его видят только те, кто смотрит эту конкретную тему. Если вы хотите получить ответы от всего сообщества, вам нужно создать новый Вопрос. ---…
  • Yes, unfortunately it is not possible for a user to leave a site on their own. If you think it is a site used by its owners just for spamming and phishing attacks you can report it to https://www.atlassian.com/trust/report-abuse and they will investigate the site and shut it down if it is an abusive site.
  • The first color block on the left is the total of your Estimation Statistic for all issues in statuses that are part of the "To Do" Status category. These statuses show as a gray lozenge. The middle color block is the total of your Estimation Statistic for all issues in statuses that are part of the "In Progress" Status…