Trudy P Claspill Community Champion

Hello @Aline Matveichuk Welcome to the Atlassian community. The Sprint Health gadget does not report on story points and completion at the sub-task level. It reports only on the story points and completion at the parent issue level. It is not possible to reconfigure the gadget to report at the sub-task level. There is a…

Another option is to Hide the field in the Field Configuration associated with the project.

There is training on native JQL capabilities in https://university.atlassian.com However, issueFunction and aggregateExpression are not native capabilities of Jira Cloud. They must have come from a third party app that was added to your Jira instance. So, you'll need to determine the app that was installed that added those…

Hello @Yik Hong To You cannot remove those products. The owners of those products have granted you access to their products. They are the only ones who can revoke that access, which would then remove the products from your Navigator panel.

Hola @Juan Sebastián Martin , ¿Puede proporcionar más información sobre su escenario? ¿Cuál es la acción que activaría la regla? Para comparar valores debe seleccionar problemas. ¿Cuál es el criterio para seleccionar los temas? --- Hello, Can you provide more information about your scenario? What is the action that would…

Hello @Marion Richardson There is not a comparable Epic filter in the JWM board. There is a change request for that, to which you can add your vote/comments. https://jira.atlassian.com/browse/JWMCLOUD-340

Hello @SDebaun The template is simply helping you by creating the Project and an Advanced Roadmap Plan to go with it. Refer to this article: https://community.atlassian.com/t5/Jira-articles/Start-planning-at-scale-with-just-a-few-clicks-with-the-new-Top/ba-p/2409813 AR Plans are capable of rolling up Story Points. You can…

Hello @david jay mcgee A JQL filter selects issues, it doesn't do calculations. You can get all the issues for a given Epic using the JQL: Parent=issue key for the Epic What do you want to do with the sum of the story points once you have it? Is this a recurring task you need to do? Do you need to do this for multiple…

Ah, yes, you set the Issue Type. The Request Type is a separate field. Without seeing the details of the entire rule, my general instructions are that after the steps where you create the new issue you will need to add a For branch, selecting Related Issues > Most Recently Created Issue. Within that branch you will need to…

How did you set the Request Type field in your Automation? That typically has to be done with the Edit Request Type action. Can you show us the Automation rule?

Hello @Elif Alverson Did you remove it from the Issue Layout? From an issue where it is visible click the Configure button below the panels on the right. That will take you to the Issue Layout configuration for that type of issue. If the field is available in the Field Configuration for the issue then it can be placed on…

Hello @Chris Wiggins Welcome to the Atlassian community. Did the Request Type field get set in the JSM issue when you created it through automation? A JSM issue must have a Request Type value to be visible in the customer portal.

Hello @Lindsey A Johnson Welcome to the Atlassian community. It sounds like the users' Atlassian Cloud accounts may have been created by a provisioning process, meaning that an interface was used to get the users' information from an IDP (like Active Directory, Okta, or Google Workspaces) and then create the accounts in…

For simplicity I'm going to refer the the terminology that matches my example screen images, where the "Epic" level issue is still called "Epic" and the level above it is called "Feature" The Issue Hierarchy configuration is managed by Jira Administrators. The screen looks like this: This is the hierarchy that can be…

I saw your other question in the other answer thread: oh sorry yes, I asked the question in a wrong way. Yes, how can I create another row from on top of the to-do and backlog rows in the backlog. Do you mean how can you add a new issue to the top of each of those lists? Well, to add an issue to the To Do list you have to…

Hello @Azizbek Welcome to the Atlassian community. The short answer is no, you can't add another grouping between Backlog and To Do in your kanban Backlog screen. The Backlog screen will show all the issues in the statuses that you have mapped to Backlog in the section of the list labeled Backlog. What you see here: ...is…

Hello @Martin Kropp Are you getting any sort of error message in response? My first thought is that the name of the subtask issue type is different in your Company Managed project versus your Team Managed project. In my Jira Cloud instance the default subtask issue type created in a Team Managed project is named "Subtask".…

Hello @Shreyas Shenoy Welcome to the Atlassian community. As per the documentation for the Velocity chart, Completed: The green bar in each sprint shows the total completed estimates when the sprint ends. Any scope changes made after the sprint started are included in this total. In a scrum board an issue is considered…

Hello @mari_guernsey Jira's default issue hierarchy is Epic |-- "standard" issue types - Story, Bug, Task, etc. |-- sub-task issue types The issues at the "standard" level are the items that would be planned in a sprint. Issues at the sub-task level only exist as children of issues at the "standard" level. Sub-task are not…

Hello @Santhosh Solipuram Welcome to the Atlassian community. Are you working with an issue type in a Company Managed project or a Team Managed project? What exactly do you expect to be carried over in that export/import process?

Here's the short answer. The columns on the "View all issues" screen are not the same as the columns in an agile board. So, no, it is not possible to apply the Column concept from the "View all issues" screen to your custom filters in your agile board. If that does not address your question in the simple manner you desire,…

Hello @Anirudh Pratap Verma I've tried to provide some answers to your questions: 1. JIRA Software Upgrade in JIRA Cloud - - Who is responsible for the Upgrade of JIRA software in JIRA cloud? Atlassian handles the upgrade of the Jira Cloud software. - Can JIRA software upgrade be done manually by users? If you get the…

In this case the Columns referred to in this post issue fields, and are used to specify which data elements are to be displayed for the issues selected by the filter. The filter is not being "applied to" columns. In your case you are creating a filter that will applied to an agile board. Columns on an agile board represent…

Hello @안민수 Welcome to the Atlassian community. This page provides all the information about IPs, CIDRs, and domains that you need to whitelist so that an Atlassian Cloud product can connect to a server that you host and have isolated.…

How is the link created between the newly created issue and the Epic? If that is part of the CSV upload it is likely that the issue creation action is completed before the Link is created, and the Link doesn't exist at the time when the rule is run. Try adding a Re-fetch action between the Condition and the For branch.…

Hello @Sage Lesko When asking for help related to an Automation rule not working as you expect, it is necessary for us to see the rule to try to debug it. Please provide screen images showing the details of the rule.

@Darren Govoni That is not the same area being discussed in this post. Those are custom filters created for an agile board (scrum or kanban) for a Team Managed projects. The topic of this post concerns the use of the "View all issues" screen under the Filters menu, and the creation there of Filters that can be saved and…

I concur. These columns need to swap positions in your Columns and Statuses configuration. The Done column needs to be the one farthest to the right side. Regardless of the status in the column, Jira will consider the issues in the column farthest to the right on the board to be "complete" in terms of which issues are…

@Darren Govoni Please provide a screen image of what you see.

Hello Alex, If your questions have been satisfactorily addressed please consider marking the Answer as Accepted.