Trudy P Claspill Community Champion

Hello @mrollf Welcome to the Atlassian community. No, you cannot reduce the licensing of third party apps. Licensing for third party apps requires you to pay for the same number of licensed users that you have for your Jira application. You can find that information on the Pricing page for each App.

If my responses help you achieve a satisfactory solution, at that time then please consider clicking on the Accept Answer button. Don't hesitate to let me know if you have more questions on this topic.

Hello @BenWade You cannot create the time report you want with native Jira functionality in the UI. You might be able to use the REST API to extract the data and make a report from it outside of Jira. But if you want something available in the UI, you'll have to use a third party app. Regarding your JQL can you provide…

Hello @[deleted] Welcome to the Atlassian community. Can you explain what you mean by the "Jira site key"? This is not a term I've seen used before. What URL were you accessing when you first logged in? It sounds like perhaps you have an Atlassian Cloud account, but have not been granted access to a specific Jira instance.…

As an experiment can you try changing the rule scope from Global to Single Project and specify the project, then see if the same error occurs when the rule executes?

Hello @Vinicius Medina Welcome to the Atlassian community. Are these parent tickets to which you want to clone subtasks in the same project? Are you a Project Administrator for that project? Are you using Jira Server or Jira Data Center?

Hello @Ward Schwillens_ Schwillie Based on the documentation for Issue Layout only Jira Admins and Project Admins should have access to change the layout. In that case the only way to remove the permission would be to remove Jira Admin or Project Admin access for users. The documentation for copying an issue layout to…

If they have activated their Contact Administrators form, then when connected to the instance you should be able to click on the gear icon next to your Avatar and find an option to contact them. There is no guarantee that they have turned on that form. You could also do an internet search for "hive streaming" and "couch…

@Jason Chayer When I reference card color, I'm referring to the Card Color option that is available in the Board Configuration. That sets just the color for outline or left border of the card. There doesn't appear to be a native method to change the color of the entire card, though there is a change request about it:…

Hello @Avula Bharath What other app are you using that created the Total Efforts for Defects? Did you app create the field, or did it provide functionality that allowed you to create the field? Can you provide the details on that field's configuration? Is the field listed in the Custom Fields page? If so, what does it show…

@piotr.bazan Welcome to the Atlassian community. The community member who posted the original question indicated that they are using the Free subscription for Jira, which means they have 10 or fewer users. The Pricing page for the app indicates it is free for subscriptions of 10 or fewer users.

@Kel Hill Can you provide a screen image of what you see?

Hello @Gauthier de Spa I don't have answers to your questions. I recommend that you have your Jira Administrator open a support case directly with Atlassian to get more information. And it would be great if you would share here what you learn from them.

Please report back here what you learn from Atlassian support so that we can learn from your experience.

Hello @Ibrahim Aly Welcome to the Atlassian community. A Jira filter is intended to always give you the current information retrieved by the filter. The only native way to freeze the results of the filter in your Confluence page would be to transform it to another format, such as exporting it to Excel or capturing it as an…

Hello @zoltan.foldes Are the emails being sent from within Confluence, or are you sending the emails directly from your own email client? If the emails are being sent from within Confluence, did the partners ever receive any of the emails? If the emails are sent from within Confluence, and if the partners had previously…

If converting previously licensed users to Guests is not feasible (see @Ste Wright 's response), and the users need only View access to the information you might consider an app like this one: Instant Websites for Confluence This is just one third party app that provides a method for "sharing" your Confluence information…

Hello @Veena Panicker Welcome to the Atlassian community. Do all your clients need access to all the same pages, or do different clients need access to different pages? How many clients need access (rough estimate)? How many pages do the clients need to access (rough estimate)? What type of access do your clients need? Do…

Hello @[deleted] Is this box checked or unchecked in the For Branch?

Hello @Sasha Does the workflow for the subtasks support transitioning from any status to any status? If the workflow restricts how the subtasks can move from one status to another, that would prevent the automation from succeeding.

Hello @Leonardo Zevallos Guzman No, that is not supported for Jira Work Management. There is a change request to which you can add your vote/comments: https://jira.atlassian.com/browse/JWMCLOUD-43

Hello @VarunAgw Unfortunately it is not possible for a user to remove themselves from a product. Only the Administrators of that product are able to change which users have access to the products. For the Jira and Confluence products, it is possible that those products are open to everybody, or open to anonymous access, so…

Hola @Sonia Lorena Paniagua , Jira no tiene un tipo de campo personalizado que pueda usar durante un período de tiempo. ¿Existe algún motivo por el que no puede utilizar la opción nativa Registrar trabajo para agregar el tiempo trabajado en el problema por el equipo externo? Si registra el tiempo del equipo externo en un…

Hello @Kaja Iske Are you using Jira Server or Jira Data Center? And, what version? Jira does not natively support comparing one field to another in JQL. It might be possible to address this through a third party plugin, or through use of the Automation for Jira feature depending on the version of Jira you are using. Are…

Hello @Paul Muller Welcome to the Atlassian community. I see that you have tagged your post to indicate that you are on the Free product plan. Note that the blue box at the top of the article you are referencing says that it applies to the Standard, Premium, and Enterprise plans. I have never tried to reset a Free product,…

Hello @Surti K Welcome to the Atlassian community. startOfWeek a value that you use on the right side of the comparison; i.e. created < startOfWeek() You use it as a comparison to a date/time field that exists in the issue, like "created" or "updated". Refer to the documentation for more information about the startOfWeek()…

Hello @Jason Chayer How do your users current note in an issue that testing has failed? And then, if it is retested and passes, how do they note that in the issue? Is "testing" a Status option for your issues? Could "Testing Failed" be another Status option? You could add a custom field (perhaps a checkbox) that is clear…

Hello @Andre Menezes Welcome to the Atlassian community. What is the context where you are trying to use this code? Is it in an Automation Rule? If so, please show us the entire automation rule, and the details of the step where you are trying to use this code. You can find details on how to update a Cascading field in the…

@abhishek.s-j That is an entirely separate question from your original post. Please start a new Question in the community for that topic.

Hello @Avula Bharath Welcome to the Atlassian community. Please show us the entire rule. You said the fields are "plugin" fields. Do you mean they are fields added by a third party app? Or are they custom fields using a field type provided by a third party app? What are the actual field types of these fields? In your…