Trudy P Claspill Community Champion

Hello @Gauthier de Spa How did you determine that this message applied to the Description field? How did you determine the field contains only 4500 characters? I did find another post with an answer suggesting that the table definition may be consuming the additional characters:…

Hello @Paola Cross Welcome to the Atlassian community. Are you an Administrator for your Jira instance? If now, have you contacted your Jira Administrator as advised in the message?

Hello @RekhaS Welcome to the Atlassian community. Default Sprint names are not a configurable option. There is a KB that explains the basis of the name suggestions here: https://confluence.atlassian.com/jirakb/how-jira-suggests-sprint-names-957140727.html I saw in an answer to this same question in a 2019 post that…

Hello @Thierry Bouvet What is the actual status of the Epics that you want to remove? Is it "Done", or does the status have another name? In my experience only the Epics specifically set to the "Done" status will be hidden from that list, as per https://jira.atlassian.com/browse/JRACLOUD-72576 If you use a different Status…

Did you try refreshing the page? Did you try accessing the same page in a different browser? If it works in a different browser have you tried clearing you browser cache in the browser where it doesn't work? Have you tried a Chrome Incognito window? Are any other users able to access the page without error? Does it happen…

With only Jira Server and no third party plugins to extend the filtering capabilities, the only way to get child issues and their subtasks for an Epic is to first get the list of child stories: "Epic Link" = <issue key for the Epic> From those results, manually extract the list of issue keys. Then you have to create…

Check the permission scheme for the project. Confirm that the Browse Projects permission is granted to * Project Role (atlassian-addons-project-access)

What happens when you click Validate Query in the Lookup Issues step? Who is listed as the Actor for the Rule on the Rule Details page? What is the project scope for the rule? Is it one project or multiple projects? For all the projects in scope of the rule, does the Rule Actor have permission to browse all those projects?

@Jarda Skopal Being an Org Admin does not grant you the Administrator role in projects, necessarily. It may make you a Site Admin, which may give you application administration access, but again not necessarily project level permissions. The permission to modify the reporter field is a project level permission. You should…

Review the document link I provided concerning managing workflows in my first response.

Hello @Rudolph Dreyer There is not native functionality in Jira that is capable of doing that. You might be able to do something like that with the ScriptRunner Behaviours app from Adaptavist. That app is free, but it does require that you also have the not-free main ScriptRunner app.

Hello @Michael Donaldson Welcome to the Atlassian community. Are you using Jira Server or Jira Data Center? And what specific version? Can you provide a concrete example case? i.e. Story ABC-1 is a child of Epic DEF-1 Story ABC-2 is a child of Epic DEF-2 Story ABC-3 is a child of Epic ABC-4 "I want a query based on project…

I'm not asking if you have access to the filtering capability. I'm asking if any third party plugins (like ScriptRunner or JQL Tricks) have been added to your instance so that the filtering functionality has been extended with capabilities that are not part of the native Jira functionality.

I was just testing this again because of @Sheri Widler posting. One scenario I tested was - Task issue is in active sprint and in the In Progress column - Task has Subtask that is in the To Do column. - Right click on Task and select Remove from Sprint. - Get a pop-up that says the issue was removed from the sprint, and…

What is your definition of "works correctly" in these scenarios? I have no problem creating a new team managed project with a Kanban board and then manually enabling the Backlog feature. After enabling the feature the Backlog option is added to the navigation panel on the left (when I return to the project from Project…

The wiki you referenced says right at the top that it applies to Company Managed projects.

Hello Nick, Yes, "Resolved" can be used in JQL filters to select issues based on the date the Resolution field was set. https://support.atlassian.com/jira-software-cloud/docs/jql-fields/#Resolved If that isn't working for you please provide a copy of the JQL you are trying to use, and tell us in what way it isn't working.…

@Francis Batilo The author said they want to upgrade, not downgrade. "to Standard from Free".

@Chin Yih Soh Welcome to the Atlassian community. No, it isn't possible to change that part of the functionality of the board that is automatically created with a Work Management project.

Hello @John Can you provide a link for the page/wiki you are referencing? Also can you provide a screen image of your Project Settings > Features page where the Backlog feature is listed as an option? Lastly can you go to the Projects menu and select the View all projects page, then find your project in the list and tell…

Hello @Andre Stewart Welcome to the Atlassian community. Why do you think your Jira instance needs to be able to connect to the Atlassian Marketplace? If you want to use JCMA to migrate, you do need to get the app from the Marketplace, but you don't have to get it from the Marketplace directly onto the server. Are you…

@Ghaffar Mohammadi The original post is over 2 years old. The only people who have seen your addition to it are the original author, anybody Watching the post, and the people who already responded. To ensure your question is visible to the entire community, please start a new Question. In that post please also tell us what…

Oh, okay, your original post said the option was about selecting a workflow, not about selecting a transition. Notice the link to additional option in the Transition Issue action in Jira Cloud automation When you click that you get an additional field to use RegEx to identify the specific transition you want to use. You do…

Hello @michael_glenn_williams Review the documentation on Cloud to Cloud migrations for options on how to copy data from one Jira Cloud instance to another Jira Cloud instance. https://support.atlassian.com/migration/docs/cloud-to-cloud-migration/

Hello @Ankela Pavani Welcome to the Atlassian community. Are you using Jira Server or Jira Data Center? What version of the product are you using? The version information can be found at the bottom of many screens, including the Dashboard screens. Do you have access to any third party plugins that extend the search/filter…

Automation related to Assets is a completely different topic than the original topic of your post. I recommend that you create a new Question post for the new topic. I don't actually have any experience working with Assets in the Jira self-hosted environment, so I can't offer any guidance on that topic.

Hello @Claudia María Caldera Hermosillo Welcome to the Atlassian community. Are you trying to migrate data between two Jira Cloud instances? If so, refer to this documentation on Cloud to Cloud migrations. https://support.atlassian.com/migration/docs/cloud-to-cloud-migration/

Hello @Derek Colanduno I don't have self-hosted instance to reference to replicate your case. What version of the Automation plugin are you using? Can you show us the screen for that step? After choosing the Workflow do you also choose the status to use? Any given issue can use only one workflow, because a given issue has…

Hello @Steve Tedeschi You can use this smart value to reference the name of the rule: {{rule.name}}

Hola @Francisco Villagra , No, no es posible mover una Versión de Lanzamiento de un proyecto a otro. Tendrá que crear una nueva versión de lanzamiento en el proyecto de destino. --- Hello, No, it is not possible to move a Release Version from one project to another. You will have to create a new Release Version in the…