Trudy P Claspill Community Champion

Hello @Kevin Lu Jira projects include in their Permission Scheme a permission for Assignable User. Those are the only users that should be displayed in the pull down. The Assignable User permission applies to all issue types in the project. It can't be set in a way to have different lists for different issue types in one…

Hello @Massimiliano Stretti You would need to change the Scope of the rule on the Rule Details screen to be Multiple Projects and select each of the projects you want to include, or set the Scope to Global to consider all projects on the instance. Only a Jira Administrator can create a multiple-project scoped rule, or…

Hello @jmata Can you provide specific examples of what you are referring to with each of those elements? And why would you expect them to be the same across two different instances?

Hello @Greg Williams A sprint displays on a board when the sprint contains an issue that is within the scope of the board. If a sprint you create in Board B gets an issue assigned to it that has the value COMPONENT A set in it, then that sprint will show on Board A. It doesn't matter in which board the sprint was created.…

Hello @Taunna Ward Welcome to the Atlassian community. I can confirm that with a Business/Work Management board, issues transitioned to a green-colored status (i.e. Done) will automatically be hidden from the board when they have been in that status for 14 consecutive days. This is not a configurable option. If you want to…

You're talking about during the migration? There is no requirement to turn off notifications on your self-hosted instance while the migration process runs. The migration process doesn't do anything that generates notifications. If you have created a replica self-hosted instance that your are using for your test migrations,…

You do have access to ScriptRunner. If you did not you would not have gotten the error message mentioning Enhanced Search.

You would use the generic issue linking functionality: When you click that button you should see something like this: In the pull down list you choose the type of relationship. In the field on the right you enter the issue key for the other subtask. The options available in the pull down list are customizable by your Jira…

Hello @Kevin Price Yes, there is. Click the gear icon and select System. Find the Outgoing Mail option. Disable it. Note that only applies to Notifications. There are some activities that don't respect this setting. Refer to…

This is just a guess, but I bet that they are users created for/by third party apps. Do you have apps that have some component of these user names in them? I found "Excel Exporter" and PDF Exporter apps for instance. Apps usually gain the permissions they need in cloud by being added to the…

Since the project is Company Managed, only a full Jira Administrator can change the Issue Types that are available in it. If you don't know who your Jira Administrators are, you will need to find that out from internal resources. Some people you can try asking are: - the person who helped you get access to Jira - the…

Hello @Seanlone Welcome to the Atlassian community. What documentation are you following to try to accomplish this? Can you provide a link to that document?

Hello @mmcevoy Welcome to the Atlassian community. The error you got trying to use epicsOf in the View all issues screen is because in Jira Cloud you can use ScriptRunner functions directly in the issue search screen. Instead you have the construct such filters by going to Apps > ScriptRunner Enhanced Search. As to the…

"Advanced Roadmaps" is the over-arching name (the original name) for the functionality encompassed under the Plans menu. There is not specific item named "Roadmaps" anymore. Where items used to be named "Roadmap" they have been renamed "Timeline". The Timeline option you see in the left panel when viewing an agile board is…

@Jamila RAJA That is not applicable to the built-in boards for a Jira Work Management project, which is the topic of this post. That option is only available for Kanban boards created from Saved Filters or for Jira Software Company Managed projects.

@Peter Vandenberghe The Guest User feature is already GA. https://support.atlassian.com/confluence-cloud/docs/invite-guests-for-external-collaboration/ Being able to assign the Guest Group to space permissions has not been released.

Thanks @Walter Buggenhout The option to do an exact phrase match was available in Jira DC in addition to the non-exact phrase match that we use. We want the non-exact phrase match, where the search results return issues that have all of the words specified but in any order. With additional experimentation I found that if I…

Does you saved filter explicitly reference just one Project? Are you using the Release Version functionality? You could look at doing that on a weekly basis to clear the Done column. https://support.atlassian.com/jira-software-cloud/docs/deploy-a-release/ You might even be able to do this with an Automation rule, as shown…

Hello @Sasipong P. Welcome to the Atlassian community. You say that you are an Org Admin. That makes me think you are using a Jira Cloud product. Have you tried the same thing in another type of browser, with the same result? Have you tried a private browser window, like Chrome incognito? I have found that with Chrome if I…

Hello @Pedro Hernandez Welcome to the Atlassian community! Do you have the same experience if you try to use a different browser? Do you have the same experience if you try to use a private browser window like Chrome incognito? Do other users have the same experience?

Hello @Pedro Morocho Welcome to the Atlassian community. Do you have a question about this topic? I didn't see a question in your post.

Hello @Rosalind Gaskin Welcome to the Atlassian community. You can search Atlassian's public backlog to see if these changes have already been suggested here: https://jira.atlassian.com/secure/Dashboard.jspa If you are an Organization or Jira administrator for an instance in a paid subscription you can contact Atlassian…

Hello @Ingrid Andersen Welcome to the Atlassian community! The only time you can configure the Hide Done option for a board is when that is a Kanban board either for a Company Managed project or based on a Saved Filter. And the options available for that configuration are limited to time periods, not days of the week. What…

Hello @Garret Zhang The last one definitely won't work. There is no issue object within the changelog. What are the types of the custom fields? Can you share the automation rule in which you are trying to use them? What is the trigger for the rule? Have the specified fields actually been changed within the event that…

@Bill Sheboy Kudos to your for finding that! I was searching for "changed by" in the backlog. You have to use the right search terms to get meaningful answers. :)

When asking for help with a failing Automation rule there are two things that you can do that will make it easier for us to help you: * Provide screen images that show all the steps in your rule, and the details of each step. * Provide screen images showing the details of the rule execution in the Audit Log for an instance…

Hello @Roberto Gusmeroli Can you show us the filter you are using? Can you provide details for an issue that you think should be included in the results, but is not?

Hello @Joe Welcome to the Atlassian community! "Move issue" and "Convert to subtask" are not functions that are supported in the native Automation Rules feature. Each of these actions can require input from the user to correctly map data (setting additional required fields in the destination issue type, mapping an…

Hello @Massiel Estevez Welcome to the Atlassian community! When you go to the Automation feature, there is a tab labeled Templates. If you click on that you'll see a selection of templates that you can use as a starting point for your rule. Within that list there is a template for sending email when a due date is near.…

Advanced Roadmaps functionality is accessed through the Plans menu. I provided a link to the documentation in my first response. That includes an overview and links to more detailed documents.