Trudy P Claspill Community Champion

Hello @Sara Williams No, you cannot restrict the Zephyr Scale licenses to a subset of your licensed Jira users. Refer to the Pricing information FAQs for the app. https://marketplace.atlassian.com/apps/1213259/zephyr-scale-test-management-for-jira?hosting=cloud&tab=pricing Specifically: How do I determine my Cloud pricing?…

@Bayan Hashem The document you referenced included a link in that section to another Customize Cards document. That document is under the Jira Software Resources collection, which is an indication that it applies to Jira Software projects/functionality. This document under the JWM Resources collection talks about…

Hello @Aditya Balure We do not have access to your Jira instance. We are a community of users that have our own Jira products. What type of project does this concern? To find out, go to the Projects menu and select the View all projects option. Then find the project in the list and tell us what is says for that project in…

Is the parent Task of subtask #1 always going to be linked to the parent Task of subtask #2 with the "Contained Deployment" relationship? I said "add a depedency", but in more general terms I mean link the two subtasks together directly using a unique link type that you can rely on in this rule to tell you which…

Hello @Donte Crawford Welcome to the Atlassian community. No, it is not. It has some similar functionality, but it is a "basic" roadmap/timeline function. For more information on the Timeline functionality refer to https://www.atlassian.com/software/jira/guides/basic-roadmaps/overview#timeline For more information on…

@Peetala.krishna Welcome to the Atlassian community. This is a user community, not a method for contacting Atlassian support directly. If you are an administrator for your Organization you can reach out to Atlassian support by opening a case at https://support.atlassian.com/contact/#/ For future questions to the community,…

Do you have both the Jira Software and Jira Service Management products installed on the same Cloud site? What are the circumstances or events that should cause this to happen? Are the issue is created do you need the two issues to continue to synchronize? Have you reviewed the documentation for the Automation feature?…

1. Thank you. 2. You can't "invent" smart values. ;-) You can use only valid smart values. And what you have attempted to use is not valid. You can find more information about what are valid smart values for an issue type of object here: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/ 3.…

Hello @Mete Çapar Welcome to the Atlassian community! Can you provide more information about your scenario? Are you talking about creating an issue in a Jira Software project based on something that happens in a Jira Service Management project? What should trigger the issue creation? Would you want information from a Jira…

Hello @Bayan Hashem Whenever you have referenced some documentation or post that tells you something is possible but you don't seem to be able to do it, it is very helpful if you provide a link to that documentation with your question so that we can see it for ourselves and point out if the context applies to your…

Hello @Martina What are the details in the Audit Log for the execution of this rule? Where did you get the idea that this was a valid smart value? {{triggerIssue.parent.LinkedIssues.key}} How are tasks 1 and 2 linked? What type of link is used? Can task 1 have more than one other task linked to it using the same link…

@Amir Ansari The solution you reference is for Jira Cloud. It does not apply here as this post concerned Jira Server/Data Center.

I am not aware of a plugin for Jira Data Center that does that, but you should search for yourself at https://marketplace.atlassian.com

Hello @Carlos Ramirez Have you tried a Chrome Incognito window? Have you confirmed that pop ups are not blocked?

Adding a caveat to @John C 's answer, the ability to add levels to the issue hierarchy above Level 1 (the level where Epic exists out of the box) is available only with the Premium subscription or a third party app.

Is Denied a green status? I think the automatic hiding applies only to the green statuses, and regardless of where they appear in the board, but haven't had a chance to test the theory.

Hello @Patrick Salazar Is Approved the last status farthest to the right on the board? Is it part of the "Done" Status Category (color coded green)? If so, be advised that Business/Work Management projects will automatically hide green/done issues from the board display when the issue has been in that status for 14 days or…

Hello @Mike Kroll_ Ph_D_ Welcome to the Atlassian community. When you create a new project you select a template to use. That template determines what issue types are created for that project initially. In a Team Managed project you can add more issues types by going to Project Settings > Issue Types. Note that the Free…

Hello @Cash Coyne Can you show the full issue history for an issue that is included that you think should not be included? Is this for a Company Managed project or a Team Managed project?

Hola @Ivan Ovich , Bienvenido a la comunidad Atlassian. Lamento decir que el proyecto no se puede recuperar. Atlassian no mantiene copias de seguridad de las instancias de la nube por usted. Si no creó sus propias copias de seguridad y el proyecto no se encuentra actualmente en el área Papelera del proyecto, entonces los…

Based on the image you shared, you have not "navigated back to the board settings". You need to do that first.

@Mguiss_ Anis _AllianzGI_ Please show us the information you see when you access this page on your instance: https://<yourBaseURL>/jira/settings/issues/issue-hierarchy If you have not changed the default issue hierarchy, then you cannot have the 4 level hierarchy you showed in your original post. The default hierarchy for…

Hello @Serge Calderara Generally the ability to administer a project is based on the Project Role assigned to the user within that specific project. Whether you are on a Free subscription or a paid subscription is also a factor. In the Free subscription it is not possible to assign specific project roles to specific users…

This document specifically talks about methods for moving Jira data from one Jira Cloud instance to another. https://support.atlassian.com/migration/docs/compare-cloud-to-cloud-migration-methods-for-jira/ Atlassian provides a function for directly moving data from one Jira Cloud site to another Jira Cloud site, but it does…

Извините, я использую приложение для перевода и не могу перевести текст, являющийся частью изображения. Можете ли вы описать содержание отчета? --- I'm sorry, I'm using a translation application and am not able to translate text that is part of an image. Can you describe the content of the report? Good afternoon, I want to…

Hello @Serge Calderara Currently it is not possible to use Teams to allocate access to a project. You need to allocate access to the project by individuals or by User Groups. For more information on access for Team Managed projects refer to…

Привет @Давронбек Ахмедбеков , Добро пожаловать в сообщество Atlassian. В Jira нет собственного отчета, который бы отображал историю статусов для нескольких задач. Вы можете получить отчет о текущем статусе по ряду проблем. Можете ли вы рассказать нам больше о проблеме, которую вы пытаетесь решить, и решение которой, по…

Hello @Todd Winton It is not possible to turn off the notifications for just issues created through importing. You would need to change the Notifications configuration for the project for the duration of the import process, then restore it when the import was finished.

Hello @Alaca, Kubra Can you provide more information about what problem you are trying to solve with these questions? Can you provide a screen image of what you are referring to when you say "burndown epic"?

Hello @Alaca, Kubra What are the issue types you expect to see in that list that are not present? Note that Type filter will not include Epics, nor will it include sub-task type issues.