Trudy P Claspill Community Champion

Hello @Nabeela Pervez According to an answer on this post, an issue created from a JWM form gets a label "business-form" added to it. I confirmed that is still true. You can check for that value in the Labels field to determine the issue was created by a JWM form. You can build your automation to be triggered by Issue…

I don't believe that the test is indicating a correct answer. B should be the correct answer. If there is any way for you to reach out to the authors of that test question directly, you should do so to try to get an explanation from them.

Hello @Rob Horan This other post by another user appears to be asking the same question. Is the answer there helpful to you? https://community.atlassian.com/t5/Jira-Service-Management/How-do-I-connect-a-confluence-space-from-a-different-site-to-my/qaq-p/2626806

Hello @Andrew Wagner You are prompted to make a decision about what to do with the not-done issues that are associated to the Version you are releasing.

Hello @Kou Ssi What is the source for that question? Is that coming from Atlassian University or some other training/testing source?

You can satisfy this: X = KEY-### epics = get all epics in X (parent issue type) for each epic issues = get all issues for each of issues recursively get all subtasks recursively get all child issues with the portfolioChildIssuesOf("issue key") function. I have a bit of confusion about this part: for each epic issues = get…

Yes, in my last response I was referring specifically to the behaviour when changing the filter.

Hello @Javier Garay G Adding some custom filters is possible in JWM as per the 11/Dec/23 comment from Ben Payne in this change request: https://jira.atlassian.com/browse/JWMCLOUD-127 But I am not seeing a method to construct the specific custom filter that you want. I did find a change request for that capability. You can…

Hello @Dirk There is no method for adding new fields to projects that does not require some manual intervention. You might be able to write some code with the REST API to do the task, but you would still need a method to initiate that code to execute the task. After creating a new custom field you should be presented with…

Hello @Dave Kitabjian As with most Selection List types of fields, you can only choose from the values available in the pull-down. While the field allows you to type an entry, what you are typing in is being used only the filter the options you see in the pull-down. You can't use that field to specify the name of the new…

Olá @Verth Tecnologia , Bem-vindo à comunidade Atlassian. Esse é um projeto gerenciado pela empresa ou um projeto gerenciado pela equipe? Essa informação será exibida na parte inferior do painel à esquerda quando você estiver visualizando o projeto? Se for um projeto gerenciado pela empresa, navegue até a página onde são…

Adding to this... It is possible as @John Funk says that somebody has changed the name of the built in Epic issue to Feature at a global level. That change would affect only Company Managed projects, not Team Managed projects. When such a change has been made, many places where "Epic" is shown on the screen get updated to…

In Team Managed projects it is possible to add to the Team Managed project custom fields that were defined for Company Managed project, when those Custom Fields have a Global Context. In that case the field would be the same field, within the underlying database, between the two Team Managed projects. Or for the others…

Olá @Paulo Bandeira , Bem-vindo à comunidade Atlassiana! Quando você diz que foi redirecionado para uma página da Central de Ajuda, você quer dizer algo parecido com isto? --- Hello, Welcome to the Atlassian community! When you say you are redirected to a Help Center page, do you mean something that looks like this? When…

Hello @Chiara Squilloni When trying to use smart values to set the value of a field, as @Valerie Knapp noted the smart value has to be surrounded by curly braces. Additionally, depending on the types of these fields you may need to use a different smart value reference. What type of field is the source field, from which…

Hello @Bruno Xavier The Cumulative Flow Diagram is not available for JWM projects. That report is a feature available only if you have the Jira Software product as part of your system. If you do have the Jira Software Product available then you can get the report for your JWM project by constructing a separate Agile Kanban…

Hello @Jayven Khoonsirivong You will need to examine the Workflow that applies to that issue type in that project. In the Workflow find the transition named Resolved. Look at the details of that transition to find the screen that is being shown in that transition. Example: If you do not see all the fields on the specified…

Hello @Arif Patel Do I understand correctly that you have a custom hierarchy like this? Custom Parent Issue Type |-- Epic |-- child issues Are you using a Jira Premium subscription where you have modified the Issue Type Hierarchy? And are you specifying the key of the Custom Parent Issue Type in the Parent field of the…

Olá @Vinícius Pereira , Bem-vindo à comunidade Atlassian. Com a funcionalidade nativa do Jira, não é possível obter uma lista de tarefas e uma lista de suas subtarefas correspondentes com um único filtro do Jira. Isso pode ser feito com a ajuda de um aplicativo de terceiros. Você pode considerar adicionar um aplicativo de…

The Sprint related reports under the Reports menu appear to reflect that the issue was never part of the sprint at all. All traces of it are removed. However I did observe that the Sprint field in the issue itself still retains the Sprint value. If you executed a search for all issues in the sprint then the "hidden" issue…

Thank you for describing the problem you are trying to solve. That is very helpful. There are a variety of ways to address the need. You could indeed use work logging, and then look at the "Time Spent" on the issue. When logging work, the work has to be attributed to a User. If there is any reporting being done concerning…

You are very welcome!

If you are using issue linking to connect a Story to a Requirement you can get a list of the issues linked to individual Requirement issues using the linkedIssues() JQL function: https://support.atlassian.com/jira-software-cloud/docs/jql-functions/#linkedIssues-- This will enable you to return the issues linked to one…

Hello @Michelle Laing I see that you have added some screen images, gotten some responses from John, and replied that with the changes he suggested you are still not getting the desired results. Please provide new images show the details of your Create Issue step where you are creating the subtasks. Please provide multiple…

Non, il n'est pas non plus possible de faire apparaître cette fenêtre contextuelle. Les règles d'automatisation ne peuvent générer aucune sorte de pop-up dans les notifications à l'écran. L'exécution de la règle d'automatisation s'effectue en arrière-plan. Il n’est connecté à l’affichage de l’interface utilisateur d’un…

Do you mean truly deleting the issue, as in it ceases to exist entirely in Jira? I strongly advise against deleting issues as a rule, because they become unrecoverable. They don't go to a trash bin from which they can be recovered, unless you have a third party app that adds such functionality. They are gone forever once…

Hello @Michelle Laing Welcome to the Atlassian community! Are these issue in a Company Managed project or a Team Managed project? That information will show at the bottom of the panel on the left when you are looking at the project. Please provide screen images of your complete automation rule. Please provide screen images…

Hello @Sohail Alam How do you know you want to set that specific issue to Low priority? Is that decision based on the issue type? Is that decision based on keywords in the Summary field, or an exact phrase in the Summary field? Is it not an acceptable solution to manually set the Priority of the issue as you create it?

Hola @Ebbi Fragoso ¡Bienvenido a la comunidad Atlassian! ¿Estás hablando de una cuenta que utilizas para iniciar sesión en los productos de Atlassian Cloud? ¿O estás hablando de haberte suscrito a un producto de Atlassian Cloud (es decir, Jira o Confluence) y ahora quieres cancelar tu suscripción? --- Hello @Ebbi Fragoso…

Hello @Scott Buratt If you are using the Bulk Change feature in Jira to make those changes you should find an option at the bottom of the screen to not send emails. It is unchecked by default if you are accessing the system as an Administrator.