Trudy P Claspill Community Champion

If you have a question about getting something specific through the API, like a list of issues, or a list of boards, we could address that. Otherwise in my opinion your scope is far too general to be addressed with any specific advice. Rather than attempting to pull all of that data yourself through the API you may want to…

Eu consertei o link. Por favor, tente novamente.

Hello @Phillip Nalesny Jira enforces the hierarchy of issue types globally. If your global issue type hierarchy is Feature |-- Epic |-- Story |-- sub-task ...then a Story's parent can only be an Epic. An Epic's parent can only be a feature. You can't skip intervening levels and set a Story's parent to be a Feature. Does…

Hello @Iñigo Ruiz Welcome to the Atlassian community. Has the For Related Issues step always been set to Children, or has it ever been set to another option? Some of the other options for Related Issues do include that checkbox. If it has been set to another type of related issue, are you sure the audit log entry you are…

Hello @Pedro Silva You need to look at the issues. Do you see information in Original Estimate fields (the first bullet) or Story Point fields (the second bullet)? If your plan is set up to connect to specific agile boards, then you would look at the board configuration to see which estimation option is selected.

Hello @Carlos Jourdan Welcome to the Atlassian community. You can use the Original Estimate field to record a time estimate and compare it to Time Spent, which is the sum of actual time logged. There is no custom field type for time duration to enable you to create you own version of such fields.

Hello @srmrunner Welcome to the Atlassian community. Refer to this documentation: https://support.atlassian.com/jira-software-cloud/docs/search-for-advanced-roadmaps-custom-fields-in-jql/ You can use the portfolioChildIssuesOf() function.

Hello @Ri A The Issue Links section shows any issues that are linked to the issue you are viewing. This is generic linking functionality. You can create different types of link relationships with different labels (i.e. blocks/is-blocked-by, depends-on/is-depended-on by), but in Jira's native logic these are all just…

Hello @Varsha Krishna Welcome to the Atlassian community. Can you provide a screen image for what the users are seeing? Do the users have access to view the issues in the projects that you have referenced in your Plan?

Hello @Andy Newton Review this article on the changes to personalized Notifications management. https://community.atlassian.com/t5/Jira-Software-articles/Take-control-of-your-inbox-with-new-ways-to-manage-Jira/ba-p/2637342 If you have feedback on the changes you may want to add to the comments on that article, or contact…

Olá @Desenvolvimento Sifat Sistemas , Bem-vindo à comunidade Atlassian. Sim, isso é possível. Você faria isso modificando o fluxo de trabalho associado a esse tipo de tarefa nesse projeto. Você removeria as transições que permitem essa mudança de status. Se você deseja bloquear a alteração para Aberto somente quando o…

Hello @Lucas Tabelini Magalhães Welcome to the Atlassian community. It seems like you are basically trying to extract all the information Jira has via its API. That is a monumental task. Why are you trying to do that? What problem are you trying to solve?

Hello @Ri A Where are you expecting that color to display? That looks like part of the Card Colors page for an agile board. Those colors will display only as a border on the left side of the issue card. It does not change the background color of the entire card.

Hi @Rob Horan I'm curious, can you provide more information about your use case? What problem are you trying to solve?

Debe otorgar permiso a los usuarios para acceder al proyecto. Si no tienen acceso al proyecto, no podrán ver ninguna información sobre los problemas de ese proyecto a través de ninguna interfaz que extraiga la información de Jira. Puede convertir a los usuarios en usuarios con licencia de su producto Jira y otorgarles…

You need to directly type into the field the Issue Key for the issue that will be the parent of the new sub-task.

That will not work. The trigger you have used is "Issue Created". That means the rule will run immediately after the issue was created. Therefore you JQL condition will never be matched - the issue was just created so the Created value can't be 4 hours in the past. You need to use the Scheduled trigger.…

Hello ribas, "childsOf" is not a valid function. Please review the information in the document link I provided. Please explain your full issue hierarchy structure. Please tell us at what level are the issues that you want in your results. Please tell us at what level you are trying to apply your criteria to get those…

Hello @Christopher Atkinson You might want to use a Labels custom field in your parent issue. You could create a scheduled rule that gets a list of the parents that you want to update. Then for each parent you would - clear the custom Labels field - walk through the child issues - pull the Team value from each child and…

Hello @Jeevan Kumar K G You could created a scheduled rule that runs periodically and in that rule run a Lookup Issues action to get a list of the issues that match your specifications: assignee is empty and not assignee changed after -4h You can then send that list via email to specified individuals. Let me know if you…

Hola @Cesar Daniel Herrera sanabria , ¡Bienvenido a la comunidad Atlassian! ¿Puede proporcionar una imagen de pantalla que muestre dónde recibe el mensaje? Estoy usando una aplicación de traducción y es posible que se pierda algo en la traducción. Creo que podrías estar intentando compartir un filtro o panel con el…

Hello @Kevin Lu This document lists the custom field types that are supported for Plan filtering. https://support.atlassian.com/jira-software-cloud/docs/filter-issues-on-your-advanced-roadmaps-timeline/ I can't tell you why you can filter on Assignee but can add a User Picker custom field for filtering. Perhaps there was…

Hello @ribas The fact that you are working with tasks and subtasks changes the function you would use, but otherwise the necessary functionality is the same. It also makes a difference that IMPACT is an issue type, not a project. To get the Task issues that have subtasks that meet specific conditions you would use the…

When you create a sub-task it must have a parent issue. When you clone a sub-task it must have a parent issue. A sub-task's parent issue must exist in the same project as the sub-task itself. So, if you want to clone a sub-task to make a new sub-task in a different project then you have to specify another non-sub-task…

Yes, the mapping of statuses shown in your last image will apply only to the issue type shown on the left side - the CVE issue type.

Hello Guusje, What is the project type of the "scrum environment"? What is the project type for the "management board"? You can find the type information for each project on the View all projects page under the Projects menu. Can you provide a screen image of what you are seeing, pointing out an Epic from the "management…

Hello @Takeshi Igarashi Welcome to the Atlassian community. There is a Notification Helper app that you can use to find out if the Jira configuration is set in a way that Jira would attempt to send a notification to a specific user for a specific event for a specific issue. Refer to:…

Hello @karank Welcome to the Atlassian community. Refer to this document for instructions: https://confluence.atlassian.com/upm/managing-user-requests-for-marketplace-apps-781394968.html

Sometimes there is a delay in the updating of the Audit Log screen. Please check it again to see if logs have shown up. Please show us the information from the Issue Linking configuration screen that shows the Inward and Outward Descriptions for the "Cause" link type.…

Hello @cls Welcome to the Atlassian community. What you found is the button that let's you change the status of the issue. That button will show an ordered list of status changes you can make for that issue.The name you see on that button is the first status change in the ordered list. By clicking on it you get to see the…