Trudy P Claspill Community Champion

Hello Guusje, In type column - both projects show the same information: Company managed software. I cannot fully follow you in the second paragraph... if the scrumboard is built in the projecttype with company managed software - is that okay then? The second paragraph was based on your original statement "Both projects are…

Hallo @Alaca, Kubra , Kunt u uw verzoek verduidelijken? Probeert u een ander type probleem aan uw project toe te voegen? Het ene project heeft bijvoorbeeld het issuetype 'Bug' en een ander project niet, en u wilt het issuetype 'Bug' beschikbaar maken in het andere project? Of probeert u specifieke problemen (bijvoorbeeld:…

So far I haven't been able to replicate your scenario. I've tried adding Conditions that block me from transitioning the issue to the destination status. That still lets me drop the card into the board issue list area, without the "not allowed" icon, but then bounces it back to the backlog issue list area and shows an…

Have you tried the rule I outlined? It should work.

Is the project Team Managed or Company Managed? It will say which it is at the bottom of the panel on the left when you are viewing the board or Backlog. If you open the issue for viewing are you able to click on the status button/pull down in the upper right and select the To Do status? If not, the workflow will need to…

Hello @Jenna Moore Have you verified the two configuration items I mentioned? Do you have the permission in each project for logging work? Being an Administrator of an individual project does not automatically give you that permission. Have you checked with your Jira Administrators that the time tracking function is…

You can change the Notification Scheme to change who receives the notification, but that will affect all the notifications for the Issue Assigned event at least for that project. It may affect other projects if the Notification Scheme is shared with other projects. Do note that you can't affect the notifications based on…

Hello @Lorna Grant A strikethrough on the issue key is used to indicate work is complete. Every Jira Status value is assigned to a Status Category, and the Status Categories are color coded: Category Color To Do gray In Progress blue Done green Jira assumes that a status in the "Done" status category means that issues in…

Hello @Pratiksha Rathore You do not have to be a paying customer of Atlassian to take the certification exams. You are more likely to be successful at passing the exam if you actually work with the software, though. You should at least sign up for a Free subscription to Jira to help you get hands on experience while you…

Hello @Sam Roza The email says that you are the person assigning issue because you are (probably) specified as the Actor for the rule on the Rule details page. The rule has to impersonate a user to execute the action, and by default that is set to the person who creates the rule. The email is being sent (again, probably)…

Hello @Hansen Longfellow Welcome to the Atlassian community. When you say "Jira Service" to you mean the Jira Service Management product? Are you talking about an existing instance of that product? If you are talking about an existing instance, is it a Atlassian SaaS Cloud-hosted product of a self-hosted Data Center…

I don't seem to be able to replicate what you are seeing, and I work with Chrome all the time. Could there be an extension you have enabled in Chrome that is affecting the display? Have you checked with other users of the same Jira system who are also using Chrome to see if they have the same display issue?

Hello @Bijal Shah Welcome to the Atlassian community. Jira does not natively provide capabilities that can satisfy your requirement. It does not provide functionality for creating completely custom charts. You would need to look at third party apps to see if there is one that could satisfy your need.

Hello @Sanjay Khanna When you say you were using the "Top-level Planning" template to create your project, were you referring to this? I have checked in a Free subscription and a Standard subscription, and in both cases that template indicates it can be used only with a Premium subscription. But the tags in your post…

Hello @Terry Welcome to the Atlassian community! There is a change request for that to which you can add your vote: https://jira.atlassian.com/browse/JSWCLOUD-26205 There are also third party apps that would enable you to get a pie chart grouped by Team, if you are willing to consider such.

Have you tried a Chrome Incognito window? If there is some cached data affecting the display, then it should display correctly in an Incognito window. Then you would know you need to clear your Chrome cache.

That will not be possible with native Jira functionality in the native Issue Details screen, given that you said it is a specific custom field. If it was one of the built-in System fields, then it might be possible if there was a permissions that applied to that System field specifically.

Ah, my bad. I was adding the Global context field to Software Team Managed projects. I can set them to Required when I add them to a Service Management Team Managed project.

Hello @Tim McDonald Welcome to the Atlassian community! Yes, if you apply a filter based on "Epic Link" that will exclude subtasks because Epic Link is not directly relevant to subtasks. Subtasks can never have an Epic Link value because subtasks are not directly children of Epics. The only issue types that will be…

Hello @Heidi Richards Welcome to the Atlassian community. If you hover your mouse over the text in the field, what does the shading show for the field size? Have you tried another browser application? If you click into the field does that change how the text is displayed? I'm wondering if there are…

Hello @Luis Andino Rodriguez The title of your post does not quite align with the content of your post. A user must have Edit Issues permission to be able to edit most fields for an issue. There are some special cases where Edit Issues is not required, such as being able to add a Comment. That addresses the title of your…

Hm, when I added a global context field to a Team Managed project the Required option for that field was disabled.

I apologize. I was looking at an on-premise instance. The URL for Cloud is https://yourBaseUrl/jira/settings/automation

Hello @Catalina Strugaru Welcome to the Atlassian community. I believe you are talking about the panels that look like the one below. Is that correct? If so, it is not possible to customize those panels.

Hello @Oluwaseun Adedeji In your screen your Group By option is set to Status, and then you have used the Assignee Avatar filter. Notice that the column headers on your screen are issue Status values. It appears that the user has instead changed the Group By option to Assignee. Notice that the column headers on their…

Hello @[deleted] The answer is "it depends". You have to set up the security for your Jira instance to determine who will and won't have access to it. Which Jira product are you using: Work Management, Software, or Service Management? With the Free version of the product all users who have access to you Jira product will…

Hello @Ahmed Masoud Welcome to the Atlassian community. Are your teams working with Team Managed projects or Company Managed projects? Are they Software, Business/Work Management, or Service Management projects? All that information is available from the Type column on the View all projects page under the Projects menu. If…

Hello @Michael Werner Can you provide a screen image of what you see when you are not permitted to drag and drop the issue onto the board? Before today were you able to execute the same actions in the same board on the Cloud instance, without encountering the problem? I set up a test project with two transitions from the…

Hello @Tian Welcome to the Atlassian community! That button displays only when the project is brand new and empty. After you create the first issue, use the blue Create button at the top of the screen to create more.

Hola @PAUL ALEXIS GUANOTASIG PILA , ¡Bienvenido a la comunidad Atlassian! ¿Has probado a recargar la página? ¿Sucede esto cada vez que accedes a esta página? ¿Les pasa a otros usuarios que intentan acceder a la misma página? ¿Has intentado acceder a esta página con otra aplicación de navegador? --- Hello, Welcome to the…