Trudy P Claspill Community Champion

@Jocelyn Edmondson Welcome to the Atlassian community. You have tagged your post that you are using the Free version of Jira. Are you really using the Free version of Jira? If you are then you cannot limit the projects to which your licensed users have access. Refer to the first paragraph on this page:…

Hello @Michelle Nguyen Since the action is happening automatically, there is no user to associate to the action. What would you want it to say instead of "Anonymous"?

Hello @Brandon Forslund Can you provide more information and screens to illustrate your problem? The query you are showing are retrieve issues of specific types from a specific project, with no regard for the Status of the issues. Where is that query being used? Where exactly are you getting the impression that "done…

De nada!

How do you want to trigger the rule? Should it be triggered when an issue in the HD project is closed? And/or should it be triggered when a subtask in the HCP project is closed? And/or do you want to run it on a schedule to periodically check all HCP issues to see if they should be closed now?

Hello @Hilma Maria Tivegård You will have to create a separate screen that issue type, add that to a new Screen Scheme, and associate that new Screen Scheme to the specified issue type in the Issue Type Screen Scheme used by the project. If the Issue Type Screen Scheme is used by multiple projects, and you want this to…

Hello @Mike Bell Jira does not provide a method natively to limit what appears in the Issue Type field in the Create Issue options, other than changing the Issue Type Scheme associated with the project. The only native option for blocking creation of issues of specific types is to add a Validator to the Create transition…

Hola @Javiera Romero del Rio , Bienvenido a la comunidad Atlassian. En la imagen de pantalla que ha proporcionado, parece que puede ingresar comentarios. La capacidad de ingresar comentarios sobre problemas es uno de los permisos a nivel de proyecto. Deberá verificar la configuración de Permisos para el proyecto individual…

Are you planning to use a paid Confluence subscription, or are you trying to use a Free Confluence subscription? Do you want the agents to only view the KB information through the customer portal, or would you have them access Confluence directly? Would then need access to information in more than one Confluence space?

So, in this specific execution the issue that triggered the rule is the HCP issue. In your original description is the HCP issue the Project A issue or one of the Project B issues? And do you want this to execute so that this is "one directional"? I mean, should only one of the projects be considered the Project A project,…

Hello @Duane Steyn Welcome to the Atlassian community. With what type of project are you working in these cases where the cards don't show on the board? You can get the Type information from the View All Projects page under the Projects menu. Do you have the Backlog screen enabled for your Kanban boards? If you do have the…

Hello @Jason Sacks JQL is designed to retrieve issues, not boards, so you can't use JQL to try to identify the boards. You could go to the Boards list and enter Copy or enter Test in the search field to find boards that contain the keyword in their name. https://<yourBaseUrl>/jira/boards You could use the REST API to…

Hello @AndreH Can you show us what you have created so far for your Automation Rule? What is the trigger for the rule? That will make a significant difference in what is possible within the rule.

Hola @IPTechnology , Para su segunda regla ya se le ha proporcionado una plantilla. En la página Automatización, haga clic en la pestaña Plantilla. Luego busque una regla de plantilla con un nombre similar a "Cuando todas las subtareas estén terminadas → mover la principal a terminada". Respecto a su primera solicitud:…

Hello @fernando javier echague Welcome to the Atlassian community. Atlassian limits the number of rule executions allowed per month based on your product subscriptions. Once you reach that limit automation rules will no longer execute until the next month. Here is the home page for the documentation on this topic.…

Here is the document link about verifying domains and claiming accounts in that domain: https://support.atlassian.com/user-management/docs/verify-a-domain-to-manage-accounts/

You will have to create Quick Filters manually for that. https://support.atlassian.com/jira-software-cloud/docs/configure-quick-filters/

Hello @Peter Vader Are you familiar with the Automation Rules feature? https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/ Automation rules can be used to create issues (among many other capabilities). You can set up rules that run on a schedule. You can use "smart values" and functions to calculate…

Hello @Renátó Serfőző The answer on the following post says it is possible. https://community.atlassian.com/t5/Jira-Software-questions/Migrating-Jira-with-an-expired-license-to-a-new-server-New-IP/qaq-p/1694918

If you are using a paid subscription and are an Administrator, you could contact Atlassian Support to find out if they have a change request for that. https://support.atlassian.com/contact/#/

No, I don't believe setting up DNS will change anything. Did you review the document link I provided? That explains how Atlassian Cloud determines if a user is internal or external; based on the domain specified in their login and whether or not that domain has been verified and/or claimed by the Organization. For the…

Hello @Steven White Welcome to the Atlassian community. Review my previous answer: It does not appear that they have included Components as one of those automatically available filters, and there is no way for us to add it in. You would have to make individual Quick Filters based on JQL for each Component value.

Hello @Henry U Welcome to the Atlassian community. What are the Types of the 15 projects? That information can be found in the Type column on the View All Projects page under the Projects menu. If any of them are Team Managed, the Team Managed projects all have their own independent configurations. Such projects can't…

Hello @leonardo_zaboto Welcome to the Atlassian community. Actually the EMPTY function is working exactly as designed. The Sprint field is not empty; it contains the history of the sprints to which the issue was assigned and never removed. This is working as designed. If you remove the closed sprint information from the…

Hola @Adrian Omar Sposari Sabio Bienvenido a la comunidad Atlassian. ¿Cuál es su nivel de conocimiento y experiencia con Jira Service Management? ¿Ya tienes una suscripción al producto Jira Cloud Service Management? ¿Has creado un proyecto de Jira Service Management? ¿Ha revisado la documentación disponible sobre la…

Hello @Lance Waldrop When you say "without a confluence license" do you mean that the JSM agents would not have a Confluence user license?

Hello @Lukasz Please show us the complete rule that you have created. Often problems are based on the current context of a given step, and we can't determine the context without seeing the complete rule. If you want to reference fields from the issue that triggered the rule, anywhere in the rule you can use the…

In such a board you should be able to configure the swimlanes based on JQL queries. If your query did not have to consider only "business days" then the queries would look like this: Delivery date is within 5 business days: "estimated delivery date" > startofday() and estimated delivery date" <= endofday(5d) Delivery date…

Hello @paul kue Can you confirm for us the type of project with which you are working? You can find that information in the Type column on the View All Issue page under the Projects menu. You have posted your question in the forum for Jira Work Management, but your image looks like the Backlog screen from a Scrum board,…

Hello @Dan Foster First, can you tell us the type of project with which you are working? You can get that information from the Type column on the View All Projects page under the Projects menu. If you are working with a Company Managed Software project then in the board configuration you can configure swimlanes to be based…