Trudy P Claspill Community Champion

Hello @Gomathy Lingappa (contractor) Welcome to the Atlassian community. Note that you have posted your question in a public User Community for users of the Atlassian Jira products. We don't have access to your environment and cannot do any direct investigation or modifications. We can only advise you about how you might…

Hello @Ryan_Smith Given, as you said, that this question has been asked many times before, and has been answered many times before, have you reviewed the posts on the topic where answers have been provided and accepted? The only "native" way to handle this is to create an Automation rule to do it. The question becomes…

There is no native way to create a query that will look at the Created date of an issue and correlate it to Sprints that were open on that date (based on the sprint start and end dates). Also, given that multiple sprints may be active at one time across Jira, how would you determine which of those open sprints was the one…

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Hola @Daniel Calderón Gutiérrez , Bienvenido a la comunidad Atlassian. Con la funcionalidad nativa disponible en la interfaz de usuario, un usuario puede clonar solo un problema de nivel Epic o estándar a la vez. Las reglas de automatización se pueden utilizar para clonar un problema y especificar que el nuevo problema se…

Hello @Darquise Leblanc Is your question about allowing "external users" to comment on issues, or about changing users from being considered External users to being Internal users? For information on how Atlassian designates a user as External or Internal, review this document:…

Hello @Ed Maschler On what would base that the bug was generated by work done during sprint X? Are you linking the newly created Bug to an issue in sprint X? Are you assigning the new Bug to sprint X when you create it, and leaving it assigned to that sprint? An issue can span multiple sprints; if it isn't completed in the…

What type of project does this concern? You can get that information from the Type column on the View All Projects page under the Projects menu. Have you confirmed that you updated the correct Notification Scheme? Can you show us your personal settings for Notifications?

Hello @Lorena Tombega Welcome to the Atlassian community. Take a look at this article: https://confluence.atlassian.com/jirakb/how-to-import-issue-links-from-a-csv-file-in-jira-740262715.html It says it is for Server and Data Center only, but it does work in Jira Cloud also.

Hello @Shweta Ghanwat Welcome to the Atlassian community. Are you trying to create the project through the user interface, or through some other method like the REST API?

Hello @Raoul Hopley Welcome to the Atlassian community. This is a user community, not the contact channel for third party app support. You will need to find the app in the Atlassian Marketplace and reference the Support tab in that listing to get the contact information for the vendor. There should also be a link for that…

Hello @Jacob Guardado Welcome to the Atlassian community. You will need to create a new board with a filter that encompasses the filters you are using currently in the two separate boards. A Board will display any sprint that contains an issue that is within the scope of the board's filter If the Board for project A uses a…

Hello @Jar Lady How have the fields been made required? Are they Required all the time, by being set to Required in the Field Configuration? Are they required only during a Status change, by using a Validator in the Workflow Transition? What actions are you executing in the automations for the child issues, where you are…

@Rahul Ingle The original post is asking about how to do this in Jira Cloud. Since your question regards the functionality in Jira Data Center, please start a new Question post. Starting a new Question post will also make your question more visible to the entire community and bring it up as an Unanswered Question. Adding…

There are other settings that govern setting a default Assignee for newly created issues. Are you setting the Assignee as part of the API call? If not, and you're relying on the other options used to set a default Assignee then the setting of the Assignee is probably happening after the issue creation has completed, and…

There doesn't appear to be any native method available for set a color for a Label value. However, for each team you could create an Epic in the project, and add the tasks for that team as children of that Epic. You can then set the color of the Epic. And add the Epic Link to the card display. That will show the Epic Name…

The filter used by the Done tile is project=<yourProject> AND statusCategory = Done AND statusCategoryChangedDate >= -1w The filter used by the Due tile is project=<yourProject> and statusCategory!=Done AND (duedate >= 0d AND duedate < 1w ) Try using each of those filters in the Filters > View All Issues page. Review the…

Hola @DANIEL EDUARDO TRUJILLO CASTELLANOS , JQL está destinado a recuperar problemas, no a confirmar información. No podrá hacer que los resultados de la búsqueda JQL le muestren la fecha de la última confirmación asociada con los problemas que recupere. Hay algunas opciones que puede usar en JQL para obtener problemas…

Hello @Alexa Gutierrez Welcome to the Atlassian community. Can you show us the details of each of those steps? Can you show us what is in the Audit Log for the rule? If the rule has executed you should see an entry there with a status other than CONFIG CHANGE. Click on the "Show More" link next to the most recent entry…

Hola @DANIEL EDUARDO TRUJILLO CASTELLANOS , Bienvenido a la comunidad Atlassian. ¿Qué quiere decir con "un compromiso de no más de 60 días"? ¿Cómo se realiza el seguimiento de "un compromiso"? ¿Es ese un campo más en cada número? Si es así, ¿qué datos pones en ese campo? ¿O tienes que calcular el compromiso basándose en la…

I'm not an Atlassian team member involved in product development so I have no special insights into the scheduling of change requests. You could review their feature implementation policy for some additional information. There's a link to it in the issue itself, in the Feedback Policy field.…

I found the following information in the document: Under Tips and Examples > show me some tips > tip #3 The Control Chart shows data for issues that have been in a selected column, but are no longer in a selected column. That explains why it is showing you data for issues that are not currently in the Statuses you select…

Hello @Lynn Wilson I don't think this exactly matches your requirement, but the Workload Pie Chart can sum up Original Estimate per Assignee, and you can provide it with a filter for the issues you want it to consider. Sprint is also an available option for grouping the summed data.

Hello @Omolara We cannot access the attachment. You appear to have provided a link to a file on your local computer for accessing that attachment. Please upload the image to your post, or provide the text of the message. Also, what type of project does this concern; Software, Service, or Business/Work Management?

Hello @Joel Hickson Welcome to the Atlassian community. What "export" functionality are you trying to use? Are you trying to use the export functionality from the View All Issues screen? If so, Jira does not provide a native method to get the data in the format you desire. You might be able to construct something…

Hello @Kathy Dickason Have you reviewed the documentation for the Control Chart? https://confluence.atlassian.com/jirasoftwareserver/control-chart-938845628.html

Hello @Candice Cleaveland * For the test Epic, the computed percentage completion % of Child issues is set into an existing custom field in the Epic. You need to add an Edit Issue step. In that step you need to set the value for your custom field to this value {{DoneCalc.asNumber.asPercentage}} * Once successful, we want…

Hello @nateloaf Welcome to the Atlassian community. When I tried to access your screen image at the link you provided the screen said the item was deleted. What is your relationship to the issue and the project? Are you the Reporter of the issue, the Assignee, or a Watcher? Are you specified as the Project Lead? Have you…

it should copy/append to it's parent field Do you mean to its child issues' field? The Epic has to exist before a child can be added to it. Do you want the Epic's Component values copied to the child issue when a new child issue is created and simultaneously added to the Epic? Do you also want the child updated any time…