Comments
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Hello @Paul O_Shea Welcome to the Atlassian community. Can you provide a screen image of your complete rule, just so we are absolutely clear on the structure? When you execute the same process manually, how do you know the specific "issue b" that you want to clone? In order to clone an issue, you have to "retrieve" that…
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No. You would have to create a new project of the other type and move all the issues from one project to the other. There can be data loss during that process. Refer to https://support.atlassian.com/jira-software-cloud/docs/migrate-between-team-managed-and-company-managed-projects/
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Hello @Katie Welcome to the Atlassian community. The process has not changed. What you are seeing is the difference between a Team Managed project (2023 project) and a Company Managed project (2024 project). Team Managed projects are meant to be managed by their Project Administrators with regard to customizations. Company…
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The chart on the left appears to be provided by a third party app rather than being native functionality of JSM. Do you know what third party app is supplying that functionality? If you are unsure, I recommend that you check with your Jira Administrators. Then I would recommend that you review the vendor provided…
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Hello @Paul Prata We are a community of users of the Atlassian products. We are not Atlassian Team members. We cannot view your support ticket.
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Hello @Nicholas Loureiro The new screen image you posted does not show that you added a branch. It shows that you added a condition. A rule with a branch would look like this:
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The message is indicating that the automation rule has found your system to have multiple fields with the same name "Kosten" and the same field type. It doesn't know which one of those fields you are trying to update. You will need to get the unique ID (i.e. customfield_12345) for the "Kosten" field in the project you are…
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So there are no issues in the project with a status of "open"? Is there a column on the board labeled "open"? Can you provide a screen image that shows the columns for your board?
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You can either go to the List view to see all issues in the project or you can go to the Filters menu, select View All Issues, and execute a search for all issues in the project. Those are two methods you can use to review the project issues and confirm that some exist in the "open" status. Is there a column on your board…
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Hello @Sameer Mohamed You do not need to preface the fields you want to reference with "fields." You may also want to look at this older post where there is an answer that provides a sample format. https://community.atlassian.com/t5/Jira-questions/Project-Automation-Email/qaq-p/1528912 Where that example uses #issues you…
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Hello @Liv Angelucci Welcome to the Atlassian community. Can you please confirm for us the type of project that holds the data for the board? You can get that information by going to the Projects menu and selecting the View All Projects option. Then find your project in the list and relay to us what it says in the Type…
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Hello @Paul Prata We will need you to provide more information in order to help you. How did you create the chart? What type of chart is it? Can you provide a screen image of it? How is the information not correct? What do you expect the chart to display? Can you provide the details of issues that you think should be…
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Hello @suvarna dixit When viewing a parent issue look at the Time Tracking data in the Details panel on the right. You should see directly below that a check box to "Include child issues". If you check that box, then the worklogs you create against the subtasks of that issue will roll up to display in the parent story in…
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Hello @Elaine Cawthorne As you may notice, there is no conclusive answer in this post because the original author did not provide the requested information. The only people who have seen your addition to the 3-year-old post are the original author, the people who responded (me), and anybody who elected to watch this post.…
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Hello @Robby Klee The only people who have seen your addition to this Question that is over 2 years old are the original author and people who responded to it. To ensure your question is seen by a wider Community audience, please start a new Question post. If you think this old post is relevant then include a link to it in…
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Hello @Madar, Andrew Jira does not provide such functionality natively. It may be possible to implement with a third party app, such as the Behaviours app from Adaptavist. There are limitations to what that app can do, which would require knowing more details about your project.…
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Hello @vmogali Welcome to the Atlassian community. The answer to #3 is Yes. Workflows can be modified to limit the transitions from one status to another. The answer to #1 and #2 depends on whether you are working with a Team Managed project or a Company Managed project. Find that information by going to the Projects menu,…
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Hello @Erik Avetisyan Please start a brand new Question to get additional help. In that question: 1. Provide screen images that show your complete Automation Rule and the details of each step in the rule. 2. The details of the estimate amounts in the subtasks. 3. The output of the Audit Log for the rule execution.
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Hello @Erik Avetisyan Welcome to the Atlassian community. Have you created the rule as shown in the answers on this post? If so, how is that not working for you? Also, the original post is almost 2 years old, and the only people that have seen you addition to it are the original author and the people who responded to it.…
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Yes, I see that in the Automation Rule. What I am pointing out is that the image of the issue details for the issue the rule supposedly updated does not show the Assignee field. The image you provided is not evidence that the Assignee field did not actually get updated.
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As I said, it will not be possible to use an Automation Rule with a Create Issue action to achieve your requirement for newly created Team Managed projects. You could potentially use an Automation Rule with a Send Web Request action to create the issue via REST API. I have not experimented with that method. Here is a link…
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A rule execution with a status of "No Actions Performed" was at least triggered and the details in the log should tell the issue key(s) that triggered the rule. Have you looked at the details of those logs? How have you discerned that Automation Rules might be the culprit? Do you see entries in the issue history where…
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Hello @Suganya Welcome to the Atlassian community. If you don't have permission to add apps to the Jira instance you use, then your request went to the administrators of that Jira instance. Here we are a community of users of our own Jira instances. We are not administrators for your Jira instance. You will need to reach…
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Hello @[deleted] Can you provide more information about what you are trying to do, and some screen images to help illustrate that? When creating an issue in a Scrum board there are several places where the Create Issue option will be available. If you want the newly created issue to be automatically added to an Active…
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Hello @max Based on the image you provided you are working with a Work Management (aka Business) project. You can confirm that by going to the Project menu and selecting the View All Projects option, then find your project in the list and look in the Type column. For Jira Work Management projects the Group By option is…
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Hello @Ushna Sarfaraz If you wanted to use only native functionality for this you would need to create custom fields to track data and use Automation Rules to populate them. It would be much easier to get time-in-status data using a third party app that already provides the tracking and reporting capabilities. There are…
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Hello @Abbi Littrell Welcome to the Atlassian community. It is unlikely that an Automation would randomly execute or that it would make updates that do not align with the details of the rule. If an Automation is executing against issues it should be noted in the Automations panel in the issue. You may need to click the…
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I'm glad I could assist you. Please consider clicking on the Accept Answer button to mark your post as Solved.
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Hello @Duje Blažević Welcome to the Atlassian community. What type of project did you create? You can get that information from the Type column on the View All Projects page under the Projects menu. Did you customize the notifications for the project in any manner? Have you checked your personal Notifications settings to…
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Hello @Danielle Allen Can you show us the automation rule you constructed and the details of each step? How are you selecting the tickets you want to include in the Slack message? How have you formatted the message you are sending to Slack.
