Trudy P Claspill Community Champion

I just noticed that the tags on your post indicate you are using the Free plan. Is that correct? And from the image you provided it looks like you are trying to do this for a Work Management (aka Business) project. Is that also correct? You can confirm that by finding the entry for the project on the View All Project page…

I'm afraid I've run out of ideas and not finding other suggestions through internet searching. At this point I recommend you open a support case directly with Atlassian for additional help. https://support.atlassian.com/contact/#/ And it would be great if you can report back here what the solutions turns out to be.

Thank you for the clarification @Paul Fournier . I had not heard of graphql previously. I'm glad you found the solution for your question.

Are you getting to your timeline by going through a Plan under the Plans menu, or using the Timeline option that shows on the left when you are viewing a board for the project?

You can use the abs function to have the final result be a positive number regardless of how you arrange the date fields in the statement. There an example of that in the documentation about the date difference function. https://support.atlassian.com/cloud-automation/docs/jira-smart-values-date-and-time/#Date-difference---…

If you are interested in transitioning to Jira before the migrations start in 2025 refer to https://www.atlassian.com/licensing/jira-core#switch-before-2025 For information on the differences between the JWM Standard and Premium plan features refer to https://www.atlassian.com/software/jira/work-management/pricing.

So it is a multiple user picker field? What Type of project are you using? Get that information from the View All Projects page under the Projects menu. When do you want this to happen? What issue event should cause this? For example, when the issue is created, when the Assignee field is changed, ...?

Hello @darren.tan Welcome to the Atlassian community. From the FAQs regarding the merge of JWM and JSW to form "Jira" https://www.atlassian.com/licensing/jira-core#jira-work-management What does this mean for Jira Work Management subscriptions Jira Work Management subscriptions can no longer be purchased online starting…

Great! If my response helped you solve your issue, please consider clicking on the Accept Answer button to mark you post as Solved.

That feature is not available in my Free Jira Cloud subscription. It does not appear to be a generally released feature. I found it in one Jira Premium subscription available to Community Leaders but not in Premium subscriptions that I can access under other identities. In any case, you should be able to use an Automation…

Hello @Benjamin D Welcome to the Atlassian community. Take a look at this KB and let us know if it helps resolve your issue. https://support.atlassian.com/automation/kb/automation-or-set-issue-security-level-via-automation-for-jira/

Hello @Michele Can you provide a screen image of the rule and of the output from the Audit Log?

Is the form submission the only way Story type issues are created? Based on Atlassian documentation there is not a native Forms feature for Software projects. Can you provide more information about how you have gotten Forms functionality to work for submitting issues into a Software project?

Hello @Nareshkumar Sathyamoorthy Welcome to the Atlassian community. With what type of project are you working? Get that information from the Type column on the View All Projects page under the Projects menu. How would you determine to which Epic the form submission should be linked?

How do you define "productivity"? Please provide a detailed example of what you are trying to achieve, with sample data.

Hello @Eran Roiter What is the field type for the Working Team field? If it is not a User Picker field then what information from the Assignee do you want to copy, email, account id, display name?

I have tagged this post to raise it to the attention of Atlassian tem members.

@Steve It is not "my" system. I am not an Atlassian employee. I don't have any access to your products, Organization, or Atlassian information. I am just another user of Atlassian's product, albeit with over a decade of experience administering those products, volunteering to share my knowledge to help other users, like…

Hello @Steve Welcome to the Atlassian community. Are you the Organization Admin for the Atlassian Cloud Organization under which the site existed? Are you a Billing Admin for the Jira Product on that site? Are there any other Atlassian products available at that site, like Confluence? Was it only JSM or also Jira…

Can you provide a screen image of the Issue Type Hierarchy screen pointing out where the Epic and Feature issue types are?

@jira_admin_cu 1. Trigger: Field Changed: specify your date field 2. Condition: confirm the change occurred in a Sub-task 3. For Related Issue: Parent -- changes the focus of the rule to the sub-task's parent issue. 4. Log action: this will print the value that you will next be updating into the parent issue. 5. Edit Issue…

Hello @Robert Smith Welcome to the Atlassian community. Based on my experimentation if you create a board from a saved filter and set the board location to your profile, then the features you mentioned won't be available. Those appear to be available only when the location of the board is a project. I don't know if that is…

Hello @soumya awasthi Welcome to the Atlassian community. Which API endpoint are you calling, specifically?

Hello @Theophilus Ngaribvume Welcome to the Atlassian community. You have posted your question in a forum for the Atlassian product Jira. Can you clarify how your question relates to the Jira product?

Hello @Peter Gillard-Moss Welcome to the Atlassian community. I agree with @John Funk that you should use a Company Managed Software project. That will better suit your needs for multiple boards. Only a Jira Administrator will be able to create the project A Jira Admin can create a custom workflow for each issue type. The…

@Adrian Szubert What is the status assigned to the parent status? Is there a status of the same name in the workflow if the QA Task? Which transition do you want used for the QA Task in this rule?

Copying my previous responses into my Answer thread I believe I made a mistake. 1 and 2 should indeed be Parent. Please change those back to Parent and let us see if the rule works then.

(Copying my previous responses into my Answer thread) @Adrian Szubert There are a couple of problems with the rule you created and posted here: In 1 and 2 you need to be specifying "Child" not "Parent". If you look at the parent issue in the Linked Issues section what text do you see as the heading above the linked QA Task…

Copying my previous responses into my Answer thread I found one of the Atlassian Community answers (that was the top answer in this subject) that was pointing exactly to this limitation - JIRA automation cannot trigger another JIRA automation. Can you provide a link to that post/answer? I want to add a comment to it if it…

I believe I made a mistake. 1 and 2 should indeed be Parent. Please change those back to Parent and let us see if the rule works then.