Trudy P Claspill Community Champion

Hello @Andrey Ivanov It is possible for a Property to be set on a workflow status to prevent an issue from being edited while it is in that status. Part of the sprint closure process may be trying to change an issue in such a status. You will need to examine the status properties in the Workflows used by each issue type in…

Hello @Jean-Mark Wright Welcome to the Atlassian community. An issue exists in one and only one project at a time. So you can't "pull in" to your project issues that exist in another project. You could make a copy of the original issue with that copy being in your project, but then those are two separate issues that can be…

Hm, you previously said the field was a multi-select, not a checkbox. I did find this old post about iterating through a checkbox list to create issues based on each box checked. https://community.atlassian.com/t5/Jira-questions/Jira-Automation-Iterate-through-checkbox-list-items-and-perform/qaq-p/1477776 However that…

Hello @Cheryl Rosiek Welcome to the Atlassian community. I'm not sure I understand your scenario. Can you provide some screen images to illustrate how you identify a card as a "48 hours" deploy vs. an Emergency deploy?

Because those settings are personal, affecting only you. And the resulting customization generated by Jira is also specific to you based on the fields you commonly fill in when creating issues.

Upcoming improvements & changes * Support for more fields: * Jira fields: Epic Status, Epic Summary, Epic Color Why would support be added for Epic Status and Epic Color when those fields are being sunset?…

Hello @Prathap DL Welcome to the Atlassian community. What type of field is the Serial Number field? I have been reviewing the ScriptRunner documentation, and so far I'm not finding a way to do what you want specifically with that app. However, I think you might be able to accomplish this with an Automation Rule. You would…

Hello @Jim D This is a community of users of the Jira product, not specifically a feedback channel or support channel for contacting Atlassian. I recommend that have you Jira Administrators open a support case directly with Atlassian to discuss this issue. They can do that at https://support.atlassian.com/contact/#/

Hello @Mengmeng Yu This is a forum for questions about the Atlassian Jira product. Can you clarify how your question about a Kibana upgrade/problem relates to the Jira product?

This is a puzzler. Can you provide a screen image of what you see, and get a screen image from another user looking at the exact same issue showing that they don't have the same experience? Do please obscure confidential data in those images.

You could also potentially use Automation Rules to backfill the field in past issue, using the Send Web Request action to make calls to the Jira REST API and then parsing the output to find the data to fill in the field. I haven't done much with the Send Web Request action myself, but there was an article published on it…

Hello @Jeff Looman Welcome to the Atlassian community. Does this affect you for all issues types in all projects? When other users who say they are not experience this, are they looking at the exact same issues as you? The positioning of fields on the screen is governed by the Issue Layout, which is project specific and…

Привет @Дар_я Малярик , Невозможно увидеть дату создания правила на экране со списком правил. Вы можете экспортировать правила, чтобы получить информацию о том, когда они были созданы. Однако на выходе не отображаются отформатированные данные и время. Вместо этого он показывает такое значение: создано: 16748623338965 ---…

Hello @Mylos Xyloto Welcome to the Atlassian community. The tag on your post says "jira-service-management" but you have posted this in the Jira Work Management community. Can you clarify which product your topic concerns? Can you also provide a screen image showing us where you are type in your search text?

Can you confirm that you are working with a Free subscription? Can you show us the screen where you see that another person has been added to the project? In a free plan users should not be able to be added individually to projects. This is because the free plan does not support customization of project roles, assignment…

It should work in this case because the rule trigger is Sprint Started. In the context of that rule {{sprint}} refers to the sprint that was started and triggered the rule. In other rules triggered by other events the context would be different.

I found the reference. While it talks about story points it might also apply to time estimates. Check if this description matches your experience. https://confluence.atlassian.com/jirakb/estimation-of-story-points-observed-on-the-backlog-does-not-match-the-status-category-1381826620.html

Hello @Aleena Umaiir Can you show us the mapping of Statuses to Columns in your board view? I recall that there was some limitation to how the gray lozenge summarizes information. I'm looking for that information. As soon as I find it, I'll add another response.

The original post is https://community.atlassian.com/t5/Jira-questions/Original-Estimates-for-items-in-quot-To-Do-quot-status-is-0-In/qaq-p/2750224 I have responded there.

Hello @Manar El Kefi Welcome to the Atlassian community. I am speaking only as a user of the Atlassian products, and an engineer that has managed the migration of clients' Jira data from Data Center environments to Jira Cloud environments. In some of those cased the clients were using apps that provided alternate panels in…

Hello @Jim Hagen Welcome to the Atlassian community. Did you get your license directly from Atlassian or did you work through a licensing partner? If directly from Atlassian are you near your renewal date? License counts for annual plans are typically changed during renewal. If you are not near your renewal data then I…

@Daniel In As a site admin you should be able to open a support request directly with Atlassian to find out if your email address has been blacklisted, and get that fixed if it has. Go to https://support.atlassian.com/contact/#/

Olá @Rita Marocco , Bem-vindo à comunidade Atlassiana. Somente outro Administrador da Organização pode conceder a função de Administrador da Organização a outro usuário. Consulte esta documentação para obter detalhes sobre como fazer isso: https://support.atlassian.com/user-management/docs/give-users-admin-permissions/ ---…

Hello @Bruno Leite Cervantes Welcome to the Atlassian community. You are using the wrong smart value in your Create Variable action. Take another look at the text in the Sprint Started trigger. It tells you the smart value to use to get the name of the sprint that triggered the rule.

Hello @Gabriel Santos When you say your team, are you talking about a team defined through the Teams menu option? If so, what are the settings for the Team? Is it set to allow anyone to join? if so, then any user of your Jira instance can join the team on their own. If not, then any current member of the team can add…

Hello @Catherine Li Welcome to the Atlassian community. Can you share with us the details of how all your Notifications settings are set? Notifications depend not only on your personal settings but also on the settings for Notifications in the projects. Your personal notifications take effect after the project…

The answer was already provided by Tessa Tuteleers in your other post: https://community.atlassian.com/t5/Jira-Service-Management/View-in-Jira-List/qaq-p/2755088 Applying a filter to the List view breaks the ability to display the issues in their hierarchy. There is no solution or workaround at this time.

Hello @Sharon As others have suggested you can use third party apps or the REST API to try to get that information. As a go forward solution you could create a custom field to record the date an issue first transitions to In Progress, and use an Automation Rule to set that field. While you could then use that field in a…

Hello @Michal Sharaby I did not produce the video you referenced. I have watched it, though, and the producer does not show a scenario where they have used both the Group By and the Filter at the same time. I don't think I am the person who answered you in any other posts where you asked about this. Please provide links to…

#2 Please show us a screen image from the Edit action in the rule showing the details for where you set the Member's Name field. It should look something like this: #1 to use Advanced Editing to set the Facility field you would use this code { "fields":{ "customfield_10068": "{{issue.parent.customfield_10068}}" } } Make…