Trudy P Claspill Community Champion

Add the label value to an existing issue. Then create this condition in your rule. Then you can delete the value from the existing issue. Otherwise you would need need to use a smart value condition in order to create the Condition when the label value does not currently exist in any issue.

Hello @Naoki When you added "custom_field_1" did you created the new custom field twice, once in each request type? Or did you create it just once in one of the request types and then search for it to add it to the second request type? If you created the field twice then you have two fields with the same name. The system…

Hello @Paul Merrill I'm glad my final answer was able to help you get the results you wanted. Please consider clicking on the Accept Answer button to mark your post as Solved. To get your feedback directly to Atlassian I recommend that within Jira you click on the Help button(the question mark near your avatar on the menu…

In the image where you have shown the "Transition to" text, that text is specifically show for the transitions to "Done" and to "Blocked". In the workflow diagram you provided I see that all statuses can transition to "Done". And I don't see "Blocked" as a status in the digram at all. Are you sure you provided the correct…

The text that appears on the left should be the name of the transition. Can you review the workflow for the issue type you are viewing in that screen. Look at the names that show on the transition arrows between Backlog and Blocked and between Backlog and Done. If it appears that those transitions have specific names can…

Hell @neha jagwani Welcome to the Atlassian community. Can you provide a screen image of where you see that text?

Hello @Sherwin Soriano Refer to the futureSprints() function on this page: https://support.atlassian.com/jira-software-cloud/docs/jql-functions/

Hello @Minkyu Kim Welcome to the Atlassian community. Are you working with Jira Data Center or Jira Cloud? What URL are you using to get the xml data? What documentation are you referencing as a guide?

For what you want you should do as you specified for making three Log Work entries, each one specifying the actual date and time you started each of those three working sessions. Don't get fixated on the definition of "unit". Regarding how it impacts Time Spent, the date and time you enter are not relevant. Time Spent is a…

Hello @Mark Herschberg Were you able to solve your problem with the guidance we provided? If not, please let us know what additional questions you have. If you were able to solve your problem, please consider clicking on the Accept Answer button to mark your Question as Solved.

Hello @Kathy Wahler Were you able to solve your issue or do you still need help? If you still need help, can you please provide the Audit Log information? If you were able to solve your problem, could you post your solution as an Answer to your Question, and then Accept your own Answer to mark you Question as Solved?

Hello @Linda Visagie Did either my or @Amay Purohit_RVS 's answer address your question adequately? If so, please consider clicking on the Accept Answer button for the appropriate response, to mark your Question as Solved. If you still have questions on this topic, please let us know.

Hello @Eric Huang With the response I provided were you able to address your requirement? If so, please consider clicking on the Accept Answer button to mark you post as Solved. If you still have questions about how to meet your requirement, please let us know.

Hello @Jack Crowe I apologize that I haven't gotten back to you sooner. Here is a rule that works. In my example "ATK" is the project where I want the label added to the issue, and "CS" is the other project in the link pairing. The "IF" is an "IF-ELSE Condition" The Edit Issue Fields action looks like this: If you want…

Hello @Melissa C With the response I provided were you able to solve your requirement? If so, please consider clicking on the Accept Answer button to mark your Question as Solved. If you have more questions about this solution, please let us know.

Hello @Gary Roscoe Were you able to get the expected results based on the guidance I provide? If so, please consider clicking on the Accept Answer button to mark your post as Solved. If you have additional questions, please let us know.

Hello @Camilla Braganca Were you able to solve your requirement with the guidance I provided? Do you have additional questions?

Hello @Jason Bengtson Welcome to the Atlassian community. What is the project type of GEN project? You can get that information from the Type column on the View All Projects page under the Projects menu. You said that you can drag issues from the backlog into sprints, so that indicates that you have adequate permissions to…

Hello @Pat Schilling Can you provide an image an an issue showing the two "release" fields you are referencing, and point them out? Are you working with issues in a Company Managed project or a Team Managed project? Get that information by going to the View All Projects page under the Projects menu. That will show you a…

I wrote a reply after your post on August 1, but either I didn't save it or it otherwise got lost. You do not need to use JSON code in the More Options section to set the Story Points field. The text you see there is sample code that will be ignored unless you edit it. To set the Story Points field in your Create Issue…

Hello @Karmandroid Singularity The answer is it depends on what you and your company want. If you want to record only the time actually spent working on the issue then you should enter the date and time when you actually started the work. Is there a plan to look at reports to audit when exactly work is being done? That is…

Hello @Jesus Octavio Gutierrez Villegas I have not tried it, but reviewing the documentation seems to indicate it is possible. This document details for which fields/field types the setOptionsVisibility() method is supported, and if it is supported for that field on the Create Issue screen and/or the View/Edit Issue…

Hello @Amarendra Kolukula Welcome to the Atlassian community. That project template is part of the Jira Service Management product. Have you subscribed to that product? That is a separate product subscription from the Jira product.

Hello @Hardy Wang Welcome to the Atlassian community. Your post tags indicate you are using Jira Cloud, but the Jira URL you are showing is "jira.jaguarmicro.com". That suggests to me that you are not using the Jira Cloud product, which is a software-as-a-service product, but rather are using Jira Server or Jira Data…

Hello @Jesus Octavio Gutierrez Villegas Do you want this limitation to apply only when the issue is created, or also when the issue is being viewed/edited after creation? What if the user is assigned to more than one Role?

Hello @Charisse Robison Welcome to the Atlassian community. To make custom Quick Filters for a Team Managed Software project Kanban board you need to select the custom filters option. However those custom filters cannot be created to provide a dynamic selection list, mimicking what you see for the built in filters like…

Hello @Christopher.Brandel Let me see if I understand your requirement. You have Epics that have issues appearing in the Child Issues section: You want to add an issue link between these Epics and their Child issues so that the child issues also appear in the Issue Links section? If I have not understood your requirement…

Hello @Nidhi singh There is not a native Jira Dashboard gadget that can provide that. Are you willing to acquire a third party app to satisfy your requirement?

Hello @Jasdeep Joga No. Can you explain more about your use case? It is not possible to execute a SQL query against Jira data when you are using Jira Cloud, so what is the source data for your SQL query? And why would you want that information to be shown in a report in Jira? Do you mean rather that you ran a JQL…

Did you try adding the Log action as I recommended to confirm who the rule is seeing as the Initiator of the rule?