Trudy P Claspill Community Champion

Hello @Barry Neilson The first step is to determine the type of project that you are using. Go to the Projects menu and select View All Projects. Find your project in the list. Tell us what it says in the Type column for your project. Permission Schemes apply only to Company Managed project. They don't apply to Team…

Hello @Daniel Longo Welcome to the Atlassian community. You cannot modify the "hide completed" option for a board for a Business project. It is hard coded to 2 weeks and there is no access to change that. The board management for such a project is very different than the boards that are created for Software projects.…

Hello @Dr_Win_ST No. You cannot flip a switch to change a project from Team to Company Managed, nor from Business to Software. You will have to create a new project of the type you want and then use the Move function to move the issues to the new destination project. You may experience data loss when moving issues from…

FYI - Another step after cloning each child issue would be changing the newly created child issue from the original Epic to the new Epic. To display the issues in another board you would have to create a new filter to select those specific issues. You have to figure out the right JQL for that. For example: issue in (comma…

@Andy Heinzer In Candice's responses to my questions she indicated that she is unable to find any information on her own or through her contacts about who administers the site. I know there are confidentiality policies that Atlassian follows. Is there any way Atlassian can provide her with contact information, or reach out…

The data in your boards would have to be analyzed to confirm, but yes, that could explain the discrepancy. I would be interested to hear from you if do the analysis and confirm or refute that is the actual cause in your case.

Ah, yes, that was another path I had not thought of. Excellent deductions!

In that case you need to make copies/clones of the Epics and Stories. There are native options to do that, but they take some work. There is a native Clone operation. If you use it on an issue with Sub-tasks it gives you the option to clone the issue and its sub-tasks. However, when used on an Epic it does not give you the…

Hello @Wing Welcome to the Atlassian community. When asking for help with an Automation Rule it will make it easier for us to help you if you show us screen images of your complete automation rule with details of each step. Otherwise, refer to this documentation which includes an example:…

I am not aware of another third party app that provides similar functionality. You say you want show/hide custom fields B, C, D based on the value of custom field A. Is the value of custom field A set before that transition is initiated, or set during the transition? If it is set before the transition is initiated and not…

Hello Candice, No, it is not possible to message me directly. I am just another user of the Atlassian Jira product. I am not an Atlassian team member and I have no access to other people's user accounts or instances. Click on the gear icon near your avatar in the upper right corner. Do you see a Contact Administrator…

Hello @Anzhelika Lapenkova Welcome to the Atlassian community. You can open a support case directly with Atlassian at https://support.atlassian.com/contact/#/ But I can't guarantee they will respond in time for you to have access to the project tomorrow. When you say you couldn't login to your "account", do you mean that…

Hello @Pat Cummins Yes, you can do that through Automation Rules. Since you are not using identical fields I recommend that you start with simple rules, one per child field that needs to be monitored. Trigger: Field Value Changed Field to monitor: Start Date <<<<<< Condition: Issue Field Condition Field: Issue Type…

That article is focused on keeping statuses in synch. That is not quite what the OP is requesting.

Hello @Elena Papa A board is just a method to visualize and manipulate issues. The issues are not "in" the board. The issues are "in" projects. Making a copy of the board does not make a copy of all the issues displayed in that board. It just creates another view of the exact same issues. It sounds to me like you may want…

You can add the Security Level column in the View All Issues output. Original View Issues/Navigator/Search experience: New View Issues/Navigator/Search experience:

O campo que você vê na caixa de diálogo Criar problema é denominado "Setor". Ao tentar criar um problema do mesmo tipo através da Automação, caso queira preencher o campo "Setor" é necessário selecionar o campo "Setor". Na imagem da sua regra vejo que você selecionou o campo "Demanda (setor)". Você precisa eliminar esse…

That is an example of the rule I proposed. With native functionality the best you could do is set up an Automation Rule to detect that the Sprints field was updated with a value being added. Then in the rule add steps to see if the fields meet the requirements. If they don't, then add a step in the rule to remove the issue…

So far I have not been able to replicate your experience. I added a user to a custom rule that did not include the Administer Project permissions, but had all other permissions granted. I manually set an existing issue to be restricted to on the Administrator role. As an Organization Admin I logged in as the other user and…

What did you try? Show us what you constructed and tell us what you observed after you activated it.

Do you have questions remaining about deleting the organization? Or do you understand that you need to cancel your subscriptions, wait for the cancellations to be processed, then wait for the data for the products to be deleted, and then you can delete your organization? On to the other item you mentioned - "looking for an…

The automated addition of the subfilter to Kanban boards for Company Managed projects and boards created from saved filters has been present since I started working daily with Jira Cloud in 2022.

Have you reviewed the vendor documentation for ScriptRunner Behaviours and watched the demo videos? To what type of project do you want to apply this? Get the project type information from the View All Projects page under the Projects menu.

Hello @Ben Rejab Rim Currently you provide proof by uploading a PDF or screen image of your RSVP email for the event into Certmetrics when you are entering the event for CEU.

Hello @Nicolas Brunson I asked that same question back in May through an Atlassian support case and got this response: The permission Atlas for Jira Cloud project connection issue glance is a new global permission that was added by the system app Atlas for Jira Cloud. If you click on the link, you can see that there is a…

Hello @Adam Bang Welcome to the Atlassian community. Has the site company-name.atlassian.net already been created? If not you could just rename your product-name.atlassian.net site. Refer to https://support.atlassian.com/organization-administration/docs/update-your-product-and-site-url/

For as far back as the 201x's in the Server/DC version of Jira Kanban boards always came with a subquery added by default, to screen out the issues with a Fix Version value of a version that has been Released. The same exists in Jira Cloud kanban boards. If that is the sub-filter to which you are referring, that is not new…

Hello @Revathi R K Welcome to the Atlassian community. Jira does not natively support filtering issue based on comment authors. To satisfy that requirement you will have to use a third party app. Are you willing to consider acquisition of an app to satisfy your requirement?

Hello @Dino Murray Welcome to the Atlassian community. You said you already checked that the sub-tasks have not been moved. That is one method that they could be associated with a level 2 issue. Another way is if the level 2 issue type was not always at level 2 or was not always that issue type. New issue types are…

Hello @kedar That requirement cannot be met with native Jira Cloud functionality. Are you will to consider using a third party app?