Trudy P Claspill Community Champion

Hello @ayoung Every Status value is assigned to a Status Category. There are three Status Categories which are color coded. The color coding dictates the lozenge color for the Statuses in that Status Category. Here are the Status Categories and their associated color: Status Category Namecolor To Do gray In…

Hello @Presli Martinez Welcome to the Atlassian community. Issue Linked is a special trigger because two issues are involved in the link. But the rule is triggered by only one of those issues, actually. Jira looks at the link relationship that is created between the two issues and the one that is considered the "source" in…

Hello @Caleb Park Do you have third party apps that could be executing functionality when the Create Issue dialog is trying to open?

Hello @Joe Fewell Welcome to the Atlassian community. I'm trying to get a better picture of the issue type hierarchy. Can you show us the Issue Type Hierarchy configuration screen and point out where the Feature, Story, and Task issue types are located in the levels? Can you show us an example Story issue details view that…

Hello @Sofia Grunspan I recommend that you confirm that your source project and your destination project actually use the same Label field. Instructions for finding the custom field ID for any field are provided here: https://support.atlassian.com/cloud-automation/docs/find-the-smart-value-for-a-field/ Use this method to…

Hello @Mehmet A _Bloompeak_ Thank you for your suggestion. Can your product produce a gadget that looks like an agile board, with columns for statuses and the cards for issues shown in Rank order?

Hello @Amith Reddy Welcome to the Atlassian community. We would like to enable the creation of an Epic level new issue type called “Explore”. 1. Ability to create children “tasks” only and NOT “stories” 2. Workflow- mirror standard workflow for task under ISP (i.e., ToDo/InProgress/Done/OnHold) 1. Add “Pre-Discovery”…

I'm glad we could help you, @Ryan Angermeier If our responses helped you solve your issue please consider clicking the Accept Answer button about the relevant response. That will also mark your Question as Solved, which helps other users find posts with validated solutions.

Besides the apps mentioned by others, ScriptRunner Enhanced Search also has a function that would meet your requirement.

Are you cross-project-parenting the issues so that Team Managed project issue might be descendants under Initiatives?

I do not believe you can use a Global rule to change statuses on issues in Team Managed projects. Within an Automation rule when you use a Transition Issue action and select a specific status, in the backend the automation rule is finding the unique ID associated with that Status. Company Managed projects use globally…

Hello @Nicki Jackson Welcome to the Atlassian community. To purchase licenses for apps you must purchase based on the number of licensed users of your Jira product. If you have 135 licensed users, you must purchase a 135-user-license for the app. This is usually explained under the Pricing tab for the app in the Atlassian…

Adding to this... @Stefano De Santis Do you use only Company Managed projects in your instance or do you also use Team Managed projects? If you use Team Managed projects do you expect the issues in those projects to be transitioned also?

Hello @Tim Larkman Welcome to the Atlassian community. Yes, it is possible. You could use an Automation Rule with a Scheduled trigger. The trigger could include a JQL to select the issues that match criteria. Perhaps you want to select all the issues for which the renewal date is in the future, or where the renewal date in…

--Check project permission scheme. i.e. Project settings --> permission. See who hasAssign issues andAssignable User permissions. The tags on the post indicate the Free version is being used. Permissions are not editable in the Free version. This would apply only if they are not using the Free version, or if at some point…

I'm not sure that I have understood fully what you mean by "add new fields". You cannot create new fields during a workflow transition. The fields must already exist and be associated to the issue type. During a workflow transition, if you are working with a Company Managed project, you could display a screen to prompt the…

Hello @Dmitrii Welcome to the Atlassian community. 1. What do you mean by "see" on the board? Are you talking about the list of user avatars at the top of the board? Is the user assigned to any issues that are currently displayed on the board? 3a. Can any other user select the new employee as the Assignee on an issue? 3b.…

Hello @catherine pho Welcome to the Atlassian community! Can you provide more details about your use case? What problem are you trying to solve? How do you envision the solution working? What exactly do you mean by "add new fields"?

This is essential the same question asked in your other post. https://community.atlassian.com/t5/Jira-questions/Dependency-link-relation-for-bugs-to-a-QA-story/qaq-p/2808946

Yes, I wanted to know the appropriate dependency link relations for the following scenarios: * The dependency link relation for bugs to a QA story. * The dependency link relation for defects to a parent user story. Should it be ‘blocks,’ ‘relates to,’ or ‘depends on’? You and your team are the ones that decide what is…

Hello @Andre de Castro I recommend you use make these changes: Delete the Lookup Issues action and the Create Variable action. Within the Create Issue action select the Linked Issues field to set. Use that to create the link between the newly created issue and the trigger issue. Delete the Link Issue action after the…

On the Rule Details page is this box checked, and if so was that a recent change? That could cause the rule to be re-triggered because the rule itself is changing the time tracking data.

This seems to be a duplicate of your more generic post here: https://community.atlassian.com/t5/Jira-questions/Dependency-link-relation-to-use-for-defects-to-a-parent-user/qaq-p/2808948

Hello @Angela Wagner Welcome to the Atlassian community! Based on the image you provided it appears you are using a Team Managed Service Management project. Can you confirm or refute this by looking at the bottom of that panel for text like this? If that is a match then you need to add the Time tracking option to the…

Hello @Mohammed Alqawaeen According the the Data Center Licensing FAQ, the licenses are based on annual subscriptions. For more information you should contact Atlassian's billing and licensing team at: https://www.atlassian.com/company/contact/purchasing-licensing#/ Or if you using a license vendor contact that vendor.

An acceptable alternative to using the field name is to use the custom field ID in the JSON code. And it seems that the id attribute is required since using that eliminated the error received when it was not used.

Hello @AB Which issue did you expect to be updated? The way the rule is written the issue that is triggering the rule is also the one that is getting updated, and it is being updated with the value that it already has in that same field. I don't think that is what you want. Which is the issue that was split? Which is the…

From your original post: I'm creating the rule: Trigger: Issue Link -- (all links) Then, Edit Issue: Field to modify: Target Release Date, then this is my query: {{destinationIssue.Target Release Date}} And that is it. The problem with what I'm doing here is that the issue that is being modified is JS 66 and I want to…

Hello @AB Try using the value {{triggerIssue.fields.customfield_29790.id}}

What are the details of the Create Variable step? What is the actual result? What is the value of the Affects Versions field when this rule executes? A Variable is generally stored as a String. Attempting to copy a single string of comma separated values into a multiple selection field is not generally going to work.…