Trudy P Claspill Community Champion

Hello @Shyamal Ghosh Welcome to the Atlassian community. What is the Type of the project you set up? Get that from the Type column on the View All Projects page under the Projects menu. If it says "Team Managed", then you may need to enable the Reports feature for the project. You would do that by going to Project Settings…

Hello @Philip Burton Welcome to the Atlassian community. I don't think modifications are currently supported. I saw this same topic raised in an older post here: https://community.atlassian.com/t5/Confluence-questions/Confluence-Cloud-Customize-data-fields-of-linked-JIRA-quot/qaq-p/2505383 I have not yet been able to find…

Hello @Scott Gray Welcome to the Atlassian community. Are you still having this issue? I have seen that it can take a few minutes for the upgrade to be recognized within the product screens. And make sure that you refresh the screen.

Hello @Christopher I found a couple of "sample project" posts from you: https://community.atlassian.com/t5/Jira-Service-Management/Can-t-create-a-new-IT-Project-with-Sample-Data/td-p/2872627 https://community.atlassian.com/t5/Jira-questions/Create-Kanban-project-with-sample-data-in-Jira-Cloud/qaq-p/904789 The second one…

Hello @Shiva Jamei Jira natively support a three level issue hierarchy: Level 1 = Epic issue type |-- Level 0 = "standard" issue types (i.e. Story, Task Bug) |-- Level -1 = "subtask" issue types By default at a global level, for use in Company Managed projects, you can create additional issue types at Level 0 and Level -1.…

I'm glad you figured it out! Removal of the .value was the next thing I was going to suggest. 

Hello @Nikki Hailey When asking for help with an automation rule, it will help us help you more effectively if you can show us screen images that show the entire rule. Are you trying to copy data from the issue that triggered the rule into the issue you are creating? If so, rather than {{issue}} and Current Issue you…

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Thank you for that additional information. Based on the screen images you are working with a Team Managed project. To add a Status you need to modify the Workflow(s) for the issues. Refer to this documentation for information on managing workflows in Team Managed projects:…

Yes, indeed, I did mean the log for the individual execution of the rule, which is found on the screen labeled Audit Log when viewing the rule. You provided what I was asking for. I am assuming you have confirmed manually that the Components field in the parent issue is not empty. What is the project type for the project…

Hello @최보훈_품질경영실_KBN You can use the Filter Results gadget to show issues in a list and select the fields you want to include. You can find a full list of the native Dashboard gadgets that are available here: https://support.atlassian.com/jira-cloud-administration/docs/use-dashboard-gadgets/

Hello @光野　かおる You should be able to do that with a JQL like this: Parent = "ABC-123" and issueType=Task ...where ABC-123 is the issue key for the Epic. You can learn more about advanced filtering for issues using JQL from the following documentation.…

Hello @Darryn What is the output in the rule execution log? Is the rule scope a single project or multiple projects? What do you see in the Components field for the issue that triggered the rule?

Hello @John Paredes Welcome to the Atlassian community. Currently there are no operational issues being reported. Are you still experiencing a problem? https://status.atlassian.com/ When was the last time you or any other user successfully accessed the site? Have you been using a Free subscription or a paid subscription?…

Hello @Jegadeesh Welcome to the Atlassian community. Based on the following documents that is a function provided by the third party app X-ray. Do you have that app on your Jira instance? https://docs.getxray.app/plugins/servlet/mobile?contentId=62267611#content/view/62267611

Hello @Nicketa That is using the Context feature I mentioned in my first response. @jennifer smith said that is not an acceptable solution because all the projects use the same list and they don't want to create and maintain multiple copies of an identical list.

Hello @[deleted] Quick filters do not add issues to boards. They allow you to change the current display to a subset of the issues that are already available. To create a second board for a Team Managed project you need to create and save a Search Filter that is constructed to select the issues from the Team Managed…

Hello @Dejf The only time the Team Managed project Access setting can be changed is if you are using a paid subscription or using a trial of a paid subscription. If you had upgraded your Free instance to a Trial of the Standard plan, you would've been able to change the setting then. And the setting would be retained when…

Hello @Harold Prestage There is an Atlassian product called Compass that enables you to create "components" that can be used by multiple Company Managed Software projects. https://www.atlassian.com/software/compass I've never used it so I can't provide any testimonials about it. When I go to the Components page in a CM…

Hello @Abdul Wahab Welcome to the Atlassian community. For future reference you may get better responses if you post Jira questions in the forum specifically for Jira. https://community.atlassian.com/t5/Jira-questions/qa-p/jira-questions/ Can you provide screen images of what you see when you start the sprint completion…

Hello @LAMBEZ Have you started review the documentation for Automation Rules and tried to construct some rules as experiments? https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/ There is also free, on-demand training available from the Atlassian University. Here is a link to training about…

Hello @Pernilla Öjergren Welcome to the Atlassian community. Can you provide a more complete view of the Columns and Status page? Specifically I'm interested in the areas highlighted by red arrows in the image below. Do you see the plus-sign button to the right of the last column? What does it say for Workflow type?

Bonjour @Wesner ESTELLÉ , Bienvenue dans la communauté Atlassian. Il s'agit d'une communauté d'utilisateurs destinée aux personnes qui utilisent des produits logiciels créés par Atlassian. Cette communauté spécifique est destinée au produit Jira. Vous pouvez en savoir plus sur ce produit sur le site Web d'Atlassian.…

Hello @Parto Hamidi "Board name" is a field in Jira issues, which is why you got the error message. Boards show issues based on a filter. The filter uses data elements available in issues to select those issues. Since boards use filters to select issues, and filters can select issues based on any number of criteria, a…

I suspect that the action that is creating the Clones link between the issues is happening after the new issue is created. This rule is triggered when the issue is created, and executes before the link is created. I created an Automation rule that uses the Clone Issue action, and within that action I updated the Linked…

Olá @Andreza Santarém , Bem-vindo à comunidade Atlassian. Para referência futura, as únicas pessoas que veem atualizações nas postagens da comunidade são o autor original, as pessoas que responderam e as pessoas que optaram por assistir a postagem. Dado que este tópico tem quase 2 anos, sua atualização/pergunta foi vista…

The first step is subscribing to the Jira Service Management product. This is a separate product and separate subscription from Jira (formerly known as Jira Software). Are you subscribed to Jira Service Management? Then set the configuration at the JSM product/application level to specify how customers can access the…

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The documentation you linked as your "more info" reference is for Confluence, not Jira. And the comment you highlighted is relevant to Confluence, not Jira. But it appears that there is no documentation for this feature that is specific to Jira. https://jira.atlassian.com/browse/JRACLOUD-80586 I have not been able to find…

If you have familiarity with Jira Server/Data Center (the self-hosted rather than SaaS product) Company Managed projects are like the ones that existed there. Company Managed projects use a configuration model based on centralized management by elevated Jira Administrators. Configuration elements (issue types, workflows,…